My package was lost in the mail and I was waiting for the matter to be resolved. Saad expedited the process and helped me get a replacement product very soon after. Unfortunate experience turned into a great one :)
Bought a new computer from bits and I felt like they pushed to get the stuff to me real fast, as parts were available. A+ for that.
I have received my refund, thank you very much Pbtech RA team and sales, Very professional, very good service, the whole return process can be updated via email, I am very satisfied,
I took my laptop in to get looked at and the service was good. PB Tech Te Rapa sorted the problem fast on the same day and my laptop is fantastic. Very happy with the outcome. Thank you very much.
I recently dealt with Saad from Customer Service. After initially being out of stock of the laptop we wanted, Saad found us one and organised for it to be shipped to us. He was very responsive and made the experience seem easy. He also cancelled...view more
Divya Gowthaman, She is awesome. She helped me alot.
PBTech team you guys are awesome and you have some awesome, hardworking folks
I am very happy with the service and follow-up provided by Saad. Pbtech customer service staff Saad responded fast and keep me updated on progress. He is very professional. Thank you Saad.
I recently enquired about updating an order I'd been waiting on for a while. One product had been holding the order up for months. I emailed late in the afternoon on a public holiday. The next day (also a public holiday), Saad had split the order,...view more
I bought a motherboard over the xmas period and the staff at New Plymouth were awesome in particular the technician who helped update the BIOS when the nice new CPU wasn't supported with the version that came with it. They were fast, efficient and I...view more
Customer Service staff Saad is very helpful and understanding. He read his email often and responded very fast. Very effective and helpful staff. Thank you very much. We appreciate your kind assistance.
Pbtech has never once let me down, even over the busy Christmas period, they still managed to beat their delivery time estimate by 7 days. Every other delivery has blown me away by how fast and efficient their deliveries are. Even though it would be...view more
On morning of 18 Dec I purchased ear pads ($48.99) for Bose head phones and was surprised at the staff service. The lady went all out and even had the pads installed. Anything she didn't know she asked a knowledgeable male attendant and problems...view more
I want to thank PBTech for their wonderful service, it was just amazing. I ordered a USB-C cable and it arrived overnight from Manukau to Dunedin on Christmas Eve. AAA+++
Pbtech are awesome. Pre ordered my mavic 3 with arrival date 5 January but already have it and love it! Great service, fast delivery A+++
PB are the best out there.. And especially if you have a service or warranty problem... I had an issue with a malfunctioning keyboard... They replaced immediately and got me back to work.
Had a brilliant agent help me configure my net guard modem once I’d all but given up & and thought I’d have to spend another $150 on crappy Vodafone services…thanks a million lovelies!
Staff are very helpful and responsive and the order process is easy. Shipping times are some of the best you can get in all of NZ
What a team, what a company! Prices are competitive, but the thing that makes these guys(and girls) outstanding is the customer and after sales service. Built my gaming PC with most hardware purchased from PB Tech a few years ago, but the outstanding...view more
I have been buying most of my tech stuff on Bfriday here,
on Bfriday 2020, I bought one printer with the price of 89, the next day the price is lowered by PBTech into 69,
Try to get compensation of the price, their customer team handle it within 2 ...view more
Ive been buying from them for a while and ive built 4 pcs with parts from here, got laptops, phones, i know most people see these and think oh whatever but these people are genuinely top notch.
I'm from Tonga and been to Nz so many times but recently decided to start a Small Tech Shop here in 2020 during Covid International Restriction. I decided to look online for supplier and one of my friends recommended PbTech. I was surprised with the...view more
They are fantastic and very helpful- Even with the mandates.It was still easy to shop and I found the inconvenience not a problem.
Well done PB Tech I will be back soon.
What a bunch of legends! I wasn't happy with the functionality of a product, which was no fault of PB Tech, yet I easily filled in the return form and got a full refund in my bank account. I am SO impressed! They repaired my son's laptop at no cost...view more
PB Tech is number 1 for any product....price is always lowest