Great products with great prices! Definitely my go to for technology. Only complaint is that they use PBT as one of their primary couriers.
We had an issue with our payment so rang and got Saad who was extremely helpful sending me a pro forma invoice and then organizing the delivery of our goods. What a wonderful experience and was done quickly and efficiently. Thanks so much
Prompt customer service, very happy with the products i bought, glad i registered with pb tech online, will definitely go back for all my tech needs, awesome.
Great customer service from Saad
I'm always impressed with the efficient manner of your online orders. The products always work well and at a great price too, all delivered to my door within 2 days. Thanks so much.
Really impressed by the support by Saad Malik. Always very responsive and helpful! Thanks Saad!
I’m very impressed by the aftersales support. Dropped off a keyboard that had some quirks on a Saturday morning and on Sunday was told the fault was confirmed and I was offered new product, refund or store credit. No quibbling. Just how a business is...view more
I am a new customer to your web site and very happy with the service you provide. Delivery of my orders has been timely and quite acceptable. Shopping with you saves me having to deal with parking in town to go to the hobby shop to purchase my...view more
Great assistance and a quick response from Saad from the Procurement team.
I was looking for the wrong size case for a tablet and was provided with a quick response and options to choose from.
Thank you very much for your help Saad
Very happy customer, Great customer support,You guys are Awesome!
This is my 2nd time to purchased from Glenfield store, staff are accommodating and helpful keep it up guys
November 10, 2022. I received fantastic service and tech support from PB Tech Sales Support person Joshua Lim. I phoned with an account glitch and a refund request. Joshua Lim got onto their IT team immediately and phoned me back in minutes. Account...view more
Thank you team for adding ANZ to the Online EFTPOS option!
It's awesomely easy!
I would just like to give some feedback on the wonderful service from a Petone staff member Hou T---. This being Black Friday (all November) and the last day of the computer sales, Hou took the time to help with my request on a computer that was only...view more
Great service with a website that works well.
You guys are Awesome! Great service.
Fantastic communication & great efficient service. Thank you
"Great work, exceptional service, would greatly recommend."
Bahar (manager, Akld call centre) was incredible today - patient, compassionate, kept finding more & more solutions for me and went out of her way to smoothe the process of my web order return to the Hamilton store. Outstanding service. Joshua (who I...view more
What a lad, the customer service I dealt with was fantastic, quick and easy.
Joshua Lim from Sales Support provided an amazing experience. Super efficient resolution for a mistake I made. This type of interaction creates loyalty, thanks for taking the customer service side seriously.