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Testimonials

Tell us about your PB Tech experience

If you're happy with our service or products, we would love to hear from you!

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Just been to Queen Street PBTech to help my friend who bought her 1st laptop today. We had exceptional services from a lovely lady called Rose. She is knowledgeable and able to answer all our questions. Thank you so much for her help.

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By: MelodyC19 28/12/22

Great service! Ran into a small snag with a stock issue sorted it out quick smart and I'm now awaiting an even cooler item!!

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By: SamM9485 26/12/22

For anything tech gear related, I don't even consider anywhere other than PB Tech. I've been a customer for three years now, and I've had no qualms. Excellent service, A+ grade products. Highly recommend these guys since they give you the specs and...view more

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By: TerryB528 25/12/22

Thank you very much for the fast processing of my order cancellation and refund. Your service has always been quick and reliable and seems to only be getting better as the years pass. Keep it up and very well done team.

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By: MarcusedwY 23/12/22

Wonderful help, fast service and support. All around great place to shop at.

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By: RichendaV8 22/12/22

Great service!!
I accidently ordered and purchased the wrong specifation item online. I emailed the customer service team and Saad responded quickly and adjusted my order to the correct model.
Well done team, much appreciated.

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By: ColinL485 21/12/22

Great website, user friendly. Have a multiple choice of the products I want.
Very fast postage. Competitive prices. AAA+++

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By: KarleneK 20/12/22

Great service. Had been waiting for a tablet case to be delivered which wouldn't be until Jan 5th the guy in customer service went ahead and changed the case for me at no extra cost just to get that to me by Christmas. Thank you so much much...view more

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By: LusiaW3 15/12/22

I bought 2 different covers for my iPhone, but since hubby just bought iPhone 11 Pro wanted one of my order, changed to that and the staff was helpful and accommodating. They looked into getting the exchanged, but even though there was none, but the...view more

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By: HadarD 10/12/22

I had an intermittent desktop problem. I took my machine to PB Tech Te Rapa Hamilton. There I met Lee who was very helpful, had a great attitude and he couldn't do enough for me. Lee took the time it needed to sort the problem out. I really...view more

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By: CherryP2 09/12/22

Great products with great prices! Definitely my go to for technology. Only complaint is that they use PBT as one of their primary couriers.

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By: NathanH539 07/12/22

We had an issue with our payment so rang and got Saad who was extremely helpful sending me a pro forma invoice and then organizing the delivery of our goods. What a wonderful experience and was done quickly and efficiently. Thanks so much

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By: SharonP89 07/12/22

Prompt customer service, very happy with the products i bought, glad i registered with pb tech online, will definitely go back for all my tech needs, awesome.

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By: TasiL7 01/12/22

Great customer service from Saad

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By: ManuelaK8 29/11/22

I'm always impressed with the efficient manner of your online orders. The products always work well and at a great price too, all delivered to my door within 2 days. Thanks so much.

By: MichaelB7692 29/11/22

Really impressed by the support by Saad Malik. Always very responsive and helpful! Thanks Saad!

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By: ScottM945 22/11/22

I’m very impressed by the aftersales support. Dropped off a keyboard that had some quirks on a Saturday morning and on Sunday was told the fault was confirmed and I was offered new product, refund or store credit. No quibbling. Just how a business is...view more

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By: MagnusH7 20/11/22

I am a new customer to your web site and very happy with the service you provide. Delivery of my orders has been timely and quite acceptable. Shopping with you saves me having to deal with parking in town to go to the hobby shop to purchase my...view more

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By: JamesL4458 17/11/22

Great assistance and a quick response from Saad from the Procurement team.
I was looking for the wrong size case for a tablet and was provided with a quick response and options to choose from.

Thank you very much for your help Saad

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By: SamuelC798 17/11/22

Very happy customer, Great customer support,You guys are Awesome!

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By: DarrylJ8 15/11/22

This is my 2nd time to purchased from Glenfield store, staff are accommodating and helpful keep it up guys

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By: JacintoA1 11/11/22

November 10, 2022. I received fantastic service and tech support from PB Tech Sales Support person Joshua Lim. I phoned with an account glitch and a refund request. Joshua Lim got onto their IT team immediately and phoned me back in minutes. Account...view more

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By: PossomcohenM 10/11/22

Thank you team for adding ANZ to the Online EFTPOS option!
It's awesomely easy!

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By: HansV73 08/11/22

I would just like to give some feedback on the wonderful service from a Petone staff member Hou T---. This being Black Friday (all November) and the last day of the computer sales, Hou took the time to help with my request on a computer that was only...view more

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By: TonyS296 07/11/22