Testimonials

Big thanks to Joe for assembling my custom PC - really happy with the build and very tidy cable management. Highly recommend PB Tech's services. Big thanks to Joe for assembling my custom PC - really happy with the build and very tidy cable management. Highly recommend PB Tech's services.

Best Service I think I have ever had and i'm in my mid 70ies
...view more Best Service I think I have ever had and i'm in my mid 70ies
I went into the Petone shop to purchase a PC. Unfortunately they were out of stock in every shop. My sales person was Stewie Liu and he said No Problem, let us make one up. His knowledge was awesome and we had soon put one together which met my requirements. That afternoon I got a call to say it was all ready. Amazing as he had suggest it might be the end of the week. This was Tuesday. I then mucked him around requesting a different version of Windows be installed. Wasn't an issue to him at all. The next day feeling real awful and sleeping on it overnight I asked him to change it back. The guy did not hesitate and had it reverted back to the original version. He could not have been more helpful in all my dealings with PBTech. I will be recommending PBTech to all my friends and colleagues. Thank you so much.

My headphones had the volume down button break after 20 months which is outside the 12 month warranty but less than what the CGA would suggest is reasonable.
PB Tech sent me to JBL who didn't care enough to engage well.
When I came back to PB Tech...view more My headphones had the volume down button break after 20 months which is outside the 12 month warranty but less than what the CGA would suggest is reasonable.
PB Tech sent me to JBL who didn't care enough to engage well.
When I came back to PB Tech they took the headphones to have a look.
Within 2 hours of getting them PB Tech decided to replace them as they clearly had not lasted a reasonable period of time.
I am very happy that this is a company that stands behind its' products and is willing to treat its' customers well under the Consumer Guarantees Act

Good service and knowledge of products, really appreciated. Efficient and pleasant experience. Good service and knowledge of products, really appreciated. Efficient and pleasant experience.

Excellent dealings with Saad, who went out of his way to source alternative products for me in a timely and efficient manner. Excellent dealings with Saad, who went out of his way to source alternative products for me in a timely and efficient manner.

The Procurement support team (especially Saad) have been great to deal with. Proactive and prompt - couldn't ask for more. The Procurement support team (especially Saad) have been great to deal with. Proactive and prompt - couldn't ask for more.

I had email dealings with Saad who was really helpful and a pleasure to deal with - Thanks again Saad I had email dealings with Saad who was really helpful and a pleasure to deal with - Thanks again Saad

Good prices! Good prices!

Thank you for the prompt delivery of my latest purchase. I give you 10/10 for service every time. Thank you for the prompt delivery of my latest purchase. I give you 10/10 for service every time.

As Usual Great Service and Product Guidance help from Lester. PBTech wonderful to deal with, highly appreciated. Thanks As Usual Great Service and Product Guidance help from Lester. PBTech wonderful to deal with, highly appreciated. Thanks

Really great service and a helpful team, thanks guys! Really great service and a helpful team, thanks guys!

Picked up a CPU cooler the other day, delivered using evening service as it was a matter of some urgency. Sadly, the cooler turned out to have a manufacturing fault and needed to be replaced. Got in contact with Anish Mestry at customer support who...view more Picked up a CPU cooler the other day, delivered using evening service as it was a matter of some urgency. Sadly, the cooler turned out to have a manufacturing fault and needed to be replaced. Got in contact with Anish Mestry at customer support who was exceptionally helpful in getting the cooler swapped out by my deadline. He really took ownership of the support case and facilitated a speedy turnaround, despite my local store not having any stock. Very impressed and grateful!

Thanks Anish!

Keep up the Great Service & Products,
Thankyou,
Nga mihi nui,
Brent 643. Keep up the Great Service & Products,
Thankyou,
Nga mihi nui,
Brent 643.

Great friendly staff in the Saint lukes branch, can always help me out and work very quickly. Great friendly staff in the Saint lukes branch, can always help me out and work very quickly.

By: HashemF 15/07/23

Awesome service from Saad and team at PBTech. Purchased a telly for my in-laws but it was too big - no problem, swapped out in a jiffy and new telly looking and working great. Thanks Saad Awesome service from Saad and team at PBTech. Purchased a telly for my in-laws but it was too big - no problem, swapped out in a jiffy and new telly looking and working great. Thanks Saad

Great support from the web sales team, I sent them a list of parts and they did all the compatibility checks for me. Great support from the web sales team, I sent them a list of parts and they did all the compatibility checks for me.

Great support from PB Tech Procurement Team, thank you so much. Great support from PB Tech Procurement Team, thank you so much.

By: Thanakorn_D 10/07/23

I am expressing my utmost satisfaction with the service provided by one of your online salespersons, Bahareh Moghaddam. I recently had the pleasure of interacting with her while purchasing a speaker, and I wanted to share my positive experience.

F...view more I am expressing my utmost satisfaction with the service provided by one of your online salespersons, Bahareh Moghaddam. I recently had the pleasure of interacting with her while purchasing a speaker, and I wanted to share my positive experience.

From the moment I initiated contact, Bahareh, exhibited a high level of professionalism and a customer-centric approach. She patiently addressed all my queries and concerns, demonstrating deep knowledge and understanding of the product.
What truly impressed me was Bahareh's willingness to go the extra mile in ensuring customer satisfaction. She not only helped me choose the right speaker for my needs but also proactively price-matched it, resulting in additional savings for me. This level of dedication and attention to detail exceeded my expectations and further solidified my trust in PB Tech as a reliable and customer-oriented retailer.

Would highly recommend it over any other store.

The Procurement PB Tech team are amazing. Always very helpful and supportive. One of the main reasons I keep coming back and purchasing whatever I need. Thanks for all your wonderful help, it is greatly appreciated! The Procurement PB Tech team are amazing. Always very helpful and supportive. One of the main reasons I keep coming back and purchasing whatever I need. Thanks for all your wonderful help, it is greatly appreciated!

Got Ryzen 7 7700x this Jun 11. Very smooth transaction can't wait to build my 1st ever pc. planning to buy more in this store they have so many promotions and stuffs. GGs SEE U AGAIN PBTECH Got Ryzen 7 7700x this Jun 11. Very smooth transaction can't wait to build my 1st ever pc. planning to buy more in this store they have so many promotions and stuffs. GGs SEE U AGAIN PBTECH