Why choose 8x8?
One platform. One experience.
Empower all your employees globally with an integrated contact centre, voice, video, and chat.
The road from legacy to modern communications starts here. 8x8 transforms every customer experience with contact centre, voice, video, chat, and enterprise-class API solutions powered by one global cloud communications platform.
By offering 8x8’s single cloud-based solution to your customers, you can help them transform their customer experience and deliver world-class customer service—all while significantly reducing capital and operating expenses. Designed with customer satisfaction at its core, 8x8’s solutions put the focus on what’s really important: customers.
A 10-time Leader in the Gartner UCaaS Magic Quadrant and the only UCaaS Leader also in the Gartner Magic Quadrant for CCaaS as Challenger for 7 years in a row , we've built a reliable cloud communications platform that our partners can confidently stand behind.
For your customers, getting everyone in the company on a common communications platform—across all job functions and using modern cloud best practices—is a critical foundation and should be a priority. As an 8x8 partner, you can help them get there.
8x8 X Series transforms customer experiences by providing one global cloud communications platform for voice, video, chat and contact center.
X Series optimizes valuable moments of engagement with built-in analytics to provide faster time to resolution, lower costs and improved customer experience.
Colour Center
Delight customers and empower employees with AI-powered workflows for every interaction.
Business Phone
Put your business on the map with local numbers and global connectivity from one easy app.
Video Meetings
Crush your next 1:1 or all-hands meeting in HD video with desktop and mobile screen-sharing.
Team Chat
Say hello to more natural, productive collaboration with teammates and other chat platforms.
APIs and embeddable apps
Infuse every process, app and website with rich messaging and video conferencing capabilities.
Supercharge Microsoft Teams with 8x8 Certified Voice & Contact Centre solutions
Why 8x8 for Microsoft Teams?
A single cloud platform with advanced telephony and contact centre capabilities for Microsoft Teams. Hundreds of organizations with tens of thousand of users globally rely on 8x8 for advanced communications for Teams.
8x8 Contact Centre Certified for Microsoft Teams
Your contact centre agents shouldn’t have to learn a separate communications tool.
8x8 Contact Centre certified for Microsoft Teams routes calls directly to Teams-powered support staff, improving customer service and supporting omnichannel interactions, call recording and more.
8x8 Contact Centre
A complete cloud contact centre solution that makes it easy to connect and collaborate with agents, employees and customers.
Create winning experiences with a cloud contact centre.
Boost agent and employee engagement, collaboration and operational effectiveness for customer success.
Ensure productivity and support work-from-home agents with a unified toolset that eliminates app confusion.
Activate agent potential with timely feedback, intelligent coaching and collaboration tools for continuous improvement.
Design better experiences with support for all channels and proactive, AI-powered self-service options for today’s digitally connected customers.
About 8x8, Inc.
8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software as a Service provider of 8x8 XCaaS™ (eXperience Communications as a Service™), an integrated contact centre, voice communications, video, chat, and API solution built on one global cloud communications platform. 8x8 uniquely eliminates the silos between Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) to power the communications requirements of all employees globally as they work together to deliver differentiated customer experiences. For additional information, visit www.8x8.com, or follow 8x8 on LinkedIn, Twitter and Facebook.
8x8®, 8x8 XCaaS™, eXperience Communications as a Service™ are trademarks of 8x8, Inc.