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Buying Support

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Contact Us

Use the phone number or contact form below to get in touch or scroll down to view our Head Office contact information.

Send us a message

Name *
Email *
Contact number
How can we help? *

Please note, If you have not yet paid, you are able to request to cancel your order via the Orders page. If you need to modify your order, please cancel your order, and place a new order for the correct items.

Visit the Orders page in the My Account section to view the status of your current orders.

If you've found a cheaper price elsewhere, submit a price match request below, we'll do our best to either match it or beat it.

-     All price match requests are at the discretion of PB Tech and we reserve the right to decline any request we receive.
-     The product you request a price match for must be identical to the model we have in stock.
-     The product must be brand new and physically in stock (not drop shipped from a distributor), and located in New Zealand.
-     The product must not be a clearance product.

For assistance updating your motherboard BIOS for use with the latest Ryzen CPU. Please include your PB Tech invoice(s) ID for both CPU and motherboard purchased.

For assistance updating your CPU Cooler for use with the latest Intel 12th Gen Desktop CPU please include your PB Tech invoice(s) ID for both CPU Cooler and Mother purchased.

What type of customer are you? *
What is your question? *
Your order number *

Please provide details *
What is your question? *
What is your question? *
What is the issue? *

Most orders for products in-stock at PB Tech are delivered between 1 - 3 working days depending on your location in NZ.

Rural and bulk deliveries, as well as products shipped from our logistics centre or suppliers can take a little longer.

You can track the current status of your order by visiting the Orders page in the My Account section.

Your order / invoice no *

Please provide details *
What is the issue? *

In the first instance we recommend contacting the manufacturer for technical assistance.

Technical support contacts for most of the products we sell are listed in the Manufacturer Warranty Contacts section of our Returns page.

Please take the time to read our Returns Policy before getting in touch.

Please visit our Returns page to request a return online.

All warranty replacements / repairs require a Request a Return form to be completed.

Please visit our Returns page to request a return online now or ask us a question below.

To learn more about our Electronics Repair services, please visit our Repairs page.

Did you know you can buy replacement / spare parts online for a wide range of technology devices, please visit our Service Parts category?

What sort of feedback do you want to provide? *

You can submit a public testimonial from our Testimonials section.

What PB product? *
Price to match / beat? *
Where did you see this price? *
Your enquiry *
What type of promotion? *
What is your question? *
What is your question? *
Have you already received you Intel CPU purchase? *
What is the product *
What is the issue? *
Your order / invoice no *
What is your question? *
Your order / invoice no *
What is your question? *
What is the product *
What is your question? *
What is the product *
What is your question? *
Your testimonial *
Your feedback / complaint *
Your feedback *
Please provide details *
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Please provide your invoice number *
* Required fields

Call us

+61 2 7908 6809

For any questions please contact us on the phone number above. Our customer service representatives are available 8.30am - 5.30pm Monday to Friday (New Zealand Standard Time).

Head Office / Distribution Centre

Physical address

587 Great South Road
Manukau
Auckland
New Zealand 2104
 


Phone, fax and email

Phone: +61 2 79086809
Email: websales@pbtech.co.nz

Postal address

PO Box 97746
Manukau 
Auckland
New Zealand 2241

 

Office hours

Monday - Friday: 8:30am - 5:30pm (NZST)

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Customer Testimonials - See More

"Thanks for fast processing online order and prompt response over phone and email!"

A
By: AmilaW5 09/08/22

"We normally purchase on our Account, but on this occasion needed to urgently click and collect...."

C
By: CraigV 09/08/22

"I came into the christhurch city store to buy a computer and I haven't had good experiences..."

J
By: JacintaG56 07/08/22

"We have been using PB Technologies as our main technology supplier for many years and are..."

I
By: IE85 02/08/22

"Pb Tech is one of the best tech retailers I could ever recommend. Fast shipping and excellent..."

G
By: GabrielG79 31/07/22

"Good services and great price"

M
By: MariaS51 23/07/22

"Saad Malik was really helpful from getting a quote to processing the order. Really appreciate..."

R
By: RaviS555 21/07/22

"quick and easy pick up great prices, I built my first pc with pb tech, Thank you!"

X
By: XanderS29 17/07/22

"Saad Malik was really helpful with resolving my query. Thank you bro. Appreciate it."

R
By: RodrigoI 13/07/22

"Zack Kim helped me sort out the graphics card I wanted. I went back and forth on a few..."

K
By: Kartik 12/07/22

"Delivered quickly and the prices are great too. I'm happy with my purchases, thank you PB tech!"

L
By: LoganT15 07/07/22

"Great fast no hassle trading at reasonably cheap prices. Cant go wrong shopping here."

A
By: AnthonyB69 05/07/22

"Good service and respond immediately."

R
By: RichardG292 28/06/22

"Pleasure doing business. Great prices and quick and easy to order."

M
By: MatthewP6991 26/06/22

"I spoke with Sohayl Saiyad and he was fantastic! Really helpful and friendly"

D
By: DevonC8 23/06/22

"Great response time via email. Had to change my delivery on my order and they sorted it within..."

N
By: NiraliI 21/06/22

"Quick and easy order experience , very satisfied with my purchase thank you :)"

W
By: WallaceG31 21/06/22

"I had a really good experience with PB tech's customer service. Also, whenever I have shopped..."

M
By: MansoorS 19/06/22

"I cannot recommend PB Tech enough; I placed an online order on Wednesday afternoon and it was..."

H
By: HannahS2372 16/06/22

"Just served by Brad R at PB Tech Henderson - fantastic service with useful questions great..."

R
By: RachelC552 14/06/22