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Updating account details

If you are having trouble logging in to your PB Tech account or you need to reset your password click here for help with login.

To update any personal details, go to the Personal Details page of your account.
For security reasons, we currently do not allow users to change their account email address. To change your email address you will need to create a new user account.

If you have any problems updating your account details or you wish to delete your account, please email us at [email protected]

updating your pb tech account

Adding or removing credit cards

Adding or removing credit cards can also be done in the 'My Account' section. Under Settings in the side menu, select the Saved Credit Cards page and update your card details accordingly.

update your credit card details

 

Authorising your credit card: It is important that you feel confident and secure when shopping with your credit card at PB Tech. We uses 3D Secure 2.0 to provide credit & debit card fraud protection for online payments (also known as Verified by VISA and Mastercard ID Check). During the online checkout process you may be asked to authenticate yourself by using a one-time SMS passcode sent to your mobile phone from your bank.

For more information about 3D Secure and the authorisation process, visit our Credit Card Security Check page.

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