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Welcome to PB Tech Pacific. All prices shown are in $NZD. All prices are in $NZD.

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Thank you for a painless and speedy replacement process!

JP
By: JamesP737 14/08/24

Great service from Saad Malik, he found the part that I would like to purchase quickly.

EL
By: ElaineL99 13/08/24

Great service from Saad Malik, product was out of stock and he made it arranged for me without delaying and placed order from vendor/suppliers. Good to have you as my sales Person.

SP
By: SidP35 07/08/24

Great experience from Hornby PBT Sales Rep Nickole M on 31st July 2024 whilst deciding on Laptop purchase. She was very helpful and honest, especially clarifying with PBT Technical colleagues specific requests for future hardware upgrade options....view more

DM
By: DavidM3942 06/08/24

Great service from Saad Malik, quick to find the part i required and place it on order for us. Thanks PB Tech for another top notch service!

AG
By: AdamG76 06/08/24

Was looked after by Saad Malik - an awesome customer experience. Extra Mile stuff.
Thanks Team. Impressed and very grateful.

Thanks,
Piotr

PJ
By: PiotrJ 31/07/24

Geeez guys, I ordered a product from Palmerston North via the net on Sat afternoon, and before I could wash the sleep from my eyes on Monday at 8.30 am, (in Napier) there was a courier man wanting a signature at my front door. Outstanding, excellent...view more

By: J0hn 23/07/24

Ended up with 2 items as one was very delayed post payment from a 3rd party retailer,
Who didn't tell me of this until after I paid.
PB TECH accepted the return of unopened item, no drama weeks later when it eventually arrived
Gave me a free retu...view more

NL
By: NicholasL782 16/07/24

Big Thanks to Saad Malik who helped me with a large order and had it cleared and proceed within a day!

JU
By: JamesU933 10/07/24

I want to thank Yong of PBTech Petone. I bought two monitors and both proved to be faulty. Yong was very helpful and knowledgeable and he researched what he wasn't sure of. He helped me find replacement monitors for the faulty pair. I also needed...view more

RL
By: RuthL9 09/07/24

Would just like to thank Marcus Kan for his impeccable service. When speaking to Marcus I was already very annoyed with other customer service representatives related to an online order of mine. Marcus stayed calm, asked all the right questions and...view more

CS
By: CorneS3 27/06/24

Had a memory failure on a eufy security cam. Eufy directed me to PB Tech (as supplier) to resolve.
...view more

AH
By: AndrewH2392 25/06/24

Smooth interaction online, easy straight forward process.

AA
By: AttiyaA 21/06/24

I'd like to recognize the online support I recieved from Jaxon Elder recently, he was very prompt with my requests and helped find a desirable solution though he did not have much from me to work with (e.g. I had no account at the time of issue). And...view more

RB
By: RickyB586 20/06/24

I am always happy with the great support

SA
By: SidhikA1 19/06/24

i had a very awkward situation whereby the courier had to deliver the parcel to my house less than 40 minutes drive away.
you would think it would be delivered overnight but no 7 days later it was still at the depot.
Bailey couldnt have done more ...view more

KW
By: KarlW63 19/06/24

Dealt with Saad from the web sales team, did his best to follow up on a query I had and provided me with an update. Set good expectations.

JB
By: JonathanB6834 10/06/24

The support team was very quick and helpful :)

AI
By: AlbertsI 22/05/24

I have got to say what an excellent customer service from Jacky Luo ([email protected]) in customer service. So quick with his responses and gets right to the chase! Never has given me an answer that I would not like. Will be my go-to customer...view more

AZ
By: AbdullahZ7 20/05/24

Have always had fair dealings with the team in the past but today Saad was amazing. He was great to deal with when I had to make an urgent change to an order. Everything was actioned while I was on the phone and he walked me through correcting...view more

AT
By: AlisonT8 14/05/24