Testimonials

Service Centre PB tech Hamilton
17th Mar

Danny definitely made my day, he done the work so efficiently. I very much appreciate your help. Very good service!!!! Service Centre PB tech Hamilton
17th Mar

Danny definitely made my day, he done the work so efficiently. I very much appreciate your help. Very good service!!!!

Brad Robinson is an absolute Legend! Helped me out so much with building my new PC! It was such a pleasure dealing with him over Website chat as well as emails about every question I have and met all the specifications I had asked for with my PC! I'm...view more Brad Robinson is an absolute Legend! Helped me out so much with building my new PC! It was such a pleasure dealing with him over Website chat as well as emails about every question I have and met all the specifications I had asked for with my PC! I'm so excited to be able to build it soon and have Brad to thank very much for the amazing Guidance in the right direction for EVERY aspect of the build!

Excellent website with well priced stock. Quick to ship to my address and safe method of payment. Excellent website with well priced stock. Quick to ship to my address and safe method of payment.

Always the best prices. Quick delivery of online purchases. Always the best prices. Quick delivery of online purchases.

Saad from the AoG Support Team assisted me with my query very quickly and efficiently. Well done and thank you for your help. Saad from the AoG Support Team assisted me with my query very quickly and efficiently. Well done and thank you for your help.

I always get a fast response to any requests for a quote from the AOG support team and Saad is always helpful I always get a fast response to any requests for a quote from the AOG support team and Saad is always helpful

I am impressed with the Account management. Being a commercial client, we have recently needed to update our account access. This was all done and dusted within 48 hours, which is impressive indeed.

Overall, PBTech is a great company to utilise f...view more I am impressed with the Account management. Being a commercial client, we have recently needed to update our account access. This was all done and dusted within 48 hours, which is impressive indeed.

Overall, PBTech is a great company to utilise for computing and peripheral purchases. Their specials have helped us out many times when budget has been an issue. You should check these and their off-lease stuff on a regular basis.

Well done PBTech!!

I absolutely love my Bravo15!!! Best laptop for everything I need. Thanks to the Henderson pb tech team for making this a simple a safe purchase! I absolutely love my Bravo15!!! Best laptop for everything I need. Thanks to the Henderson pb tech team for making this a simple a safe purchase!

I would recommend PB to everyone, I wanted to gift my husband with a new Samsung phone over Xmas period and the expected delivery date was Feb but PB made it happen :) I was overjoyed when I received my package on early week of Jan , as cherry on top...view more I would recommend PB to everyone, I wanted to gift my husband with a new Samsung phone over Xmas period and the expected delivery date was Feb but PB made it happen :) I was overjoyed when I received my package on early week of Jan , as cherry on top exactly on our wedding anniversary day. Cheers PB team

My package was lost in the mail and I was waiting for the matter to be resolved. Saad expedited the process and helped me get a replacement product very soon after. Unfortunate experience turned into a great one :) My package was lost in the mail and I was waiting for the matter to be resolved. Saad expedited the process and helped me get a replacement product very soon after. Unfortunate experience turned into a great one :)

Bought a new computer from bits and I felt like they pushed to get the stuff to me real fast, as parts were available. A+ for that. Bought a new computer from bits and I felt like they pushed to get the stuff to me real fast, as parts were available. A+ for that.

I have received my refund, thank you very much Pbtech RA team and sales, Very professional, very good service, the whole return process can be updated via email, I am very satisfied, I have received my refund, thank you very much Pbtech RA team and sales, Very professional, very good service, the whole return process can be updated via email, I am very satisfied,

I took my laptop in to get looked at and the service was good. PB Tech Te Rapa sorted the problem fast on the same day and my laptop is fantastic. Very happy with the outcome. Thank you very much. I took my laptop in to get looked at and the service was good. PB Tech Te Rapa sorted the problem fast on the same day and my laptop is fantastic. Very happy with the outcome. Thank you very much.

I recently dealt with Saad from Customer Service. After initially being out of stock of the laptop we wanted, Saad found us one and organised for it to be shipped to us. He was very responsive and made the experience seem easy. He also cancelled...view more I recently dealt with Saad from Customer Service. After initially being out of stock of the laptop we wanted, Saad found us one and organised for it to be shipped to us. He was very responsive and made the experience seem easy. He also cancelled our other order for an alternative laptop which made my life easier. Thank you Saad.

Divya Gowthaman, She is awesome. She helped me alot.
PBTech team you guys are awesome and you have some awesome, hardworking folks

Thanks Divya Gowthaman, She is awesome. She helped me alot.
PBTech team you guys are awesome and you have some awesome, hardworking folks

Thanks

I am very happy with the service and follow-up provided by Saad. Pbtech customer service staff Saad responded fast and keep me updated on progress. He is very professional. Thank you Saad. I am very happy with the service and follow-up provided by Saad. Pbtech customer service staff Saad responded fast and keep me updated on progress. He is very professional. Thank you Saad.

I recently enquired about updating an order I'd been waiting on for a while. One product had been holding the order up for months. I emailed late in the afternoon on a public holiday. The next day (also a public holiday), Saad had split the order,...view more I recently enquired about updating an order I'd been waiting on for a while. One product had been holding the order up for months. I emailed late in the afternoon on a public holiday. The next day (also a public holiday), Saad had split the order, dispatched the in stock items and apologised for the late reply (which was anything but). Every time I have dealt with order support they have been fantastic, and incredibly helpful. Really impressed with the consistently high quality service of the team.
Thanks Saad!

I bought a motherboard over the xmas period and the staff at New Plymouth were awesome in particular the technician who helped update the BIOS when the nice new CPU wasn't supported with the version that came with it. They were fast, efficient and I...view more I bought a motherboard over the xmas period and the staff at New Plymouth were awesome in particular the technician who helped update the BIOS when the nice new CPU wasn't supported with the version that came with it. They were fast, efficient and I can't thank them enough.

Customer Service staff Saad is very helpful and understanding. He read his email often and responded very fast. Very effective and helpful staff. Thank you very much. We appreciate your kind assistance. Customer Service staff Saad is very helpful and understanding. He read his email often and responded very fast. Very effective and helpful staff. Thank you very much. We appreciate your kind assistance.

Pbtech has never once let me down, even over the busy Christmas period, they still managed to beat their delivery time estimate by 7 days. Every other delivery has blown me away by how fast and efficient their deliveries are. Even though it would be...view more Pbtech has never once let me down, even over the busy Christmas period, they still managed to beat their delivery time estimate by 7 days. Every other delivery has blown me away by how fast and efficient their deliveries are. Even though it would be easier to buy from my local tech stores, the crazy range of products that pbtech sells would surpass any of them, and prove to be the better choice, both for money and performance. Thank you guys. AAAAA+++++

On morning of 18 Dec I purchased ear pads ($48.99) for Bose head phones and was surprised at the staff service. The lady went all out and even had the pads installed. Anything she didn't know she asked a knowledgeable male attendant and problems...view more On morning of 18 Dec I purchased ear pads ($48.99) for Bose head phones and was surprised at the staff service. The lady went all out and even had the pads installed. Anything she didn't know she asked a knowledgeable male attendant and problems resolved quickly. The lady staff member went by the name Sunny. Full credit for excellent service!
Thanks, Richard Martin

I want to thank PBTech for their wonderful service, it was just amazing. I ordered a USB-C cable and it arrived overnight from Manukau to Dunedin on Christmas Eve. AAA+++ I want to thank PBTech for their wonderful service, it was just amazing. I ordered a USB-C cable and it arrived overnight from Manukau to Dunedin on Christmas Eve. AAA+++

By: StephenR931 24/12/21

Pbtech are awesome. Pre ordered my mavic 3 with arrival date 5 January but already have it and love it! Great service, fast delivery A+++ Pbtech are awesome. Pre ordered my mavic 3 with arrival date 5 January but already have it and love it! Great service, fast delivery A+++

PB are the best out there.. And especially if you have a service or warranty problem... I had an issue with a malfunctioning keyboard... They replaced immediately and got me back to work. PB are the best out there.. And especially if you have a service or warranty problem... I had an issue with a malfunctioning keyboard... They replaced immediately and got me back to work.