Testimonials

Scored my Xbox Series X with PB Tech after the other websites crashed over and over because they couldn't handle the load, everyone else who ordered day one elsewhere got emails one by one since then saying they got pushed to the December drop, here...view more Scored my Xbox Series X with PB Tech after the other websites crashed over and over because they couldn't handle the load, everyone else who ordered day one elsewhere got emails one by one since then saying they got pushed to the December drop, here I am with my day one series X through pbtech.

Thank you for keeping us supplied with great tech even in the current world of out of stocks and shipping delays.
...view more Thank you for keeping us supplied with great tech even in the current world of out of stocks and shipping delays.
Your communication is spot on, and the ordering process and website is intuitive and easy to use, and with that you make it look easy while I am sure it is not.
Keep up the good work.

Massive thanks to Alan at Hamilton branch, Helped me out straight away, did an amazing job switching all my gear over to new tower. Also Lum, very patient helping find the perfect build for me and always happy to help, thank you guys. Massive thanks to Alan at Hamilton branch, Helped me out straight away, did an amazing job switching all my gear over to new tower. Also Lum, very patient helping find the perfect build for me and always happy to help, thank you guys.

Dealt with Saad not so long ago to secure a Dell replacement battery! Service was excellent, provided a quote very quickly after having to source the product. Great service ethic. After a change of heart to replace the device after having made...view more Dealt with Saad not so long ago to secure a Dell replacement battery! Service was excellent, provided a quote very quickly after having to source the product. Great service ethic. After a change of heart to replace the device after having made payment, Saad was extremely receptive in cancelling my order and attending to my prompt refund! His personable approach, his focus on keeping a customer happy over profit, is refreshing. Keep it up!

The only online shop selling the item I needed. Response to enquiries prompt and communication was clear. Very good, I'll be back. The only online shop selling the item I needed. Response to enquiries prompt and communication was clear. Very good, I'll be back.

Thank you PB Tech for your Fantastic Service, ordered Friday afternoon and arrived at my work Monday morning. One of the items was out of stock but promptly arrived also.
cheers and will definitely be purchasing again! Thank you PB Tech for your Fantastic Service, ordered Friday afternoon and arrived at my work Monday morning. One of the items was out of stock but promptly arrived also.
cheers and will definitely be purchasing again!

Alan and team at Tauranga store are awsome, nothing ever to much of a problem and the great thing is they actually know what they are talking about
...view more Alan and team at Tauranga store are awsome, nothing ever to much of a problem and the great thing is they actually know what they are talking about
As bit of tech nerd (especially phones) I was always horrified that at other shops they wanted 2000 for phone their people knew nothing about( one guy at Noel learning didn't even know what a Snapdragon choosey was omg), am so glad there is a company that trains their staff in products not just salespeople
Keep up the good work

Thank you PB Tech for your excellent service. I brought our first chrome book 6 years ago (from them) and even though it was out of warranty, they still fixed a minor issue free, a couple of years ago. Finally had to replace with a new laptop at the...view more Thank you PB Tech for your excellent service. I brought our first chrome book 6 years ago (from them) and even though it was out of warranty, they still fixed a minor issue free, a couple of years ago. Finally had to replace with a new laptop at the start of this year for my eldest and have just brought a new chrome book for my younger child this month. They have an excellent customer service and great at explaining, to this non tech mum, in terms that even I understand, to make sure I have purchased the right device for what is needed. Have been a great help with even the small issues both instore and online.

I have spent so much money through PB.. But their staff and company deserve every penny! They have a wonderful and amazing team to deliver any goods we require.. I'm super happy and thankful they exist and I'll be shopping on forever. I have spent so much money through PB.. But their staff and company deserve every penny! They have a wonderful and amazing team to deliver any goods we require.. I'm super happy and thankful they exist and I'll be shopping on forever.

Thank you PBTECH, and Angela An - i needed 25 mem sticks for an event, very late order, PBTECH pulled out all the stops, and it arrived next morning.. very grateful, Super price and great service. Thank you PBTECH, and Angela An - i needed 25 mem sticks for an event, very late order, PBTECH pulled out all the stops, and it arrived next morning.. very grateful, Super price and great service.

Steve Zhang from Penrose Branch was Externally Patient with Amazing Customer Service '-It was a Miracle that Steve could Help with My Online Order as This is My first Time online Ever. Steve was Fantastic and Will go Far with HIS incredible manner...view more Steve Zhang from Penrose Branch was Externally Patient with Amazing Customer Service '-It was a Miracle that Steve could Help with My Online Order as This is My first Time online Ever. Steve was Fantastic and Will go Far with HIS incredible manner I CAN'T Thank Steve Enough as Im unable to go out to Shop. I Have to Do Everything on the Phone. It was a Wonderful experience.

PB tech have always been a go to when in a technical need, recently interacting with Saad, my unique requirement for a network/music on hold connection was no trouble for him at all. I am glad to see customer service like this exists where it is not...view more PB tech have always been a go to when in a technical need, recently interacting with Saad, my unique requirement for a network/music on hold connection was no trouble for him at all. I am glad to see customer service like this exists where it is not about the dollar amount but the customer experience.
PB and Saad, keep it up... you're doing awesome.

Very efficient and fast response. I bought my Sony ZV-1 camera and they were very fast to respond. Very efficient and fast response. I bought my Sony ZV-1 camera and they were very fast to respond.

Big thanks to Senior technician Simon Casey at the Wellington branch. He did a brilliant clone job of my OS and software. By expanding it to a new, larger SSD And he made sure Windows rebooted and worked afterward.. Big thanks to Senior technician Simon Casey at the Wellington branch. He did a brilliant clone job of my OS and software. By expanding it to a new, larger SSD And he made sure Windows rebooted and worked afterward..

Excellent customer service. Excellent availability of products. Excellent delivery service including constantly updating tracking information. Thank you very much Jordan and the PB Tech Team. We wish your company all the best for the future. ...view more Excellent customer service. Excellent availability of products. Excellent delivery service including constantly updating tracking information. Thank you very much Jordan and the PB Tech Team. We wish your company all the best for the future. NZ needs you. 100% satisfaction.

Excellent service. Item arrived overnight Excellent service. Item arrived overnight

10/10. I ordered a 34" LG screen that wasn't available at their warehouse and realised the estimated shipping date was a month from purchase, when I need a new monitor by within a week. I requested a refund via email and had a response and refund...view more 10/10. I ordered a 34" LG screen that wasn't available at their warehouse and realised the estimated shipping date was a month from purchase, when I need a new monitor by within a week. I requested a refund via email and had a response and refund receipt within an hour. Excellent service. I would not hesitate to order from this company again.

Huge shout out to Cheryl from Customer Service. Huge thanks for all work they did to help track down my packages that almost got lost in the mail. Can't say thanks enough. 7/5 stars Huge shout out to Cheryl from Customer Service. Huge thanks for all work they did to help track down my packages that almost got lost in the mail. Can't say thanks enough. 7/5 stars

Hi

Just wanted to thanks Alex from pbtech North shore branch for sorting out my order which was mixed up with someone else order. He gave me a call back within 10mins to let me know my item is here. Once again thanks for the speedy service.

K...view more Hi

Just wanted to thanks Alex from pbtech North shore branch for sorting out my order which was mixed up with someone else order. He gave me a call back within 10mins to let me know my item is here. Once again thanks for the speedy service.

Kind regards
Wayne

Saad Malik was friendly and efficient.
Sorted my request within 12 hours with a smile, zero a worry.
Thanks again for the rapid order change. Saad Malik was friendly and efficient.
Sorted my request within 12 hours with a smile, zero a worry.
Thanks again for the rapid order change.