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Testimonials

Tell us about your PB Tech experience

If you're happy with our service or products, we would love to hear from you!

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I recently purchased a samsung galaxy m 22 mobile phone. The service I received from pb tech was excellent, it was very good having same day click and collect. I would highly recommend them to friends and family.

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By: SandraC11 28/03/22

Got in touch with customer support service in order to price match an item I wanted to purchase and Saad was really helpful and made the whole process a breeze.
Thank you.

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By: SebastienC 20/03/22

Service Centre PB tech Hamilton
17th Mar

Danny definitely made my day, he done the work so efficiently. I very much appreciate your help. Very good service!!!!

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By: JiayuseanL 17/03/22

Brad Robinson is an absolute Legend! Helped me out so much with building my new PC! It was such a pleasure dealing with him over Website chat as well as emails about every question I have and met all the specifications I had asked for with my PC! I'm...view more

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By: HarrisonI64 13/03/22

Excellent website with well priced stock. Quick to ship to my address and safe method of payment.

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By: MarcelleW 03/03/22

Always the best prices. Quick delivery of online purchases.

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By: Guest 01/03/22

Saad from the AoG Support Team assisted me with my query very quickly and efficiently. Well done and thank you for your help.

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By: LisaH985 23/02/22

I always get a fast response to any requests for a quote from the AOG support team and Saad is always helpful

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By: Guest 18/02/22

I am impressed with the Account management. Being a commercial client, we have recently needed to update our account access. This was all done and dusted within 48 hours, which is impressive indeed.

Overall, PBTech is a great company to utilise f...view more

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By: TonyS835 10/02/22

I absolutely love my Bravo15!!! Best laptop for everything I need. Thanks to the Henderson pb tech team for making this a simple a safe purchase!

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By: Guest 04/02/22

I would recommend PB to everyone, I wanted to gift my husband with a new Samsung phone over Xmas period and the expected delivery date was Feb but PB made it happen :) I was overjoyed when I received my package on early week of Jan , as cherry on top...view more

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By: AnuP48 22/01/22

My package was lost in the mail and I was waiting for the matter to be resolved. Saad expedited the process and helped me get a replacement product very soon after. Unfortunate experience turned into a great one :)

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By: Guest 19/01/22

Bought a new computer from bits and I felt like they pushed to get the stuff to me real fast, as parts were available. A+ for that.

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By: LukeT956 18/01/22

I have received my refund, thank you very much Pbtech RA team and sales, Very professional, very good service, the whole return process can be updated via email, I am very satisfied,

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By: JunG1 17/01/22

I took my laptop in to get looked at and the service was good. PB Tech Te Rapa sorted the problem fast on the same day and my laptop is fantastic. Very happy with the outcome. Thank you very much.

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By: Guest 14/01/22

I recently dealt with Saad from Customer Service. After initially being out of stock of the laptop we wanted, Saad found us one and organised for it to be shipped to us. He was very responsive and made the experience seem easy. He also cancelled...view more

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By: Guest 13/01/22

Divya Gowthaman, She is awesome. She helped me alot.
PBTech team you guys are awesome and you have some awesome, hardworking folks

Thanks

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By: Guest 11/01/22

I am very happy with the service and follow-up provided by Saad. Pbtech customer service staff Saad responded fast and keep me updated on progress. He is very professional. Thank you Saad.

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By: Guest 07/01/22

I recently enquired about updating an order I'd been waiting on for a while. One product had been holding the order up for months. I emailed late in the afternoon on a public holiday. The next day (also a public holiday), Saad had split the order,...view more

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By: Guest 05/01/22

I bought a motherboard over the xmas period and the staff at New Plymouth were awesome in particular the technician who helped update the BIOS when the nice new CPU wasn't supported with the version that came with it. They were fast, efficient and I...view more

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By: NickolasB 04/01/22

Customer Service staff Saad is very helpful and understanding. He read his email often and responded very fast. Very effective and helpful staff. Thank you very much. We appreciate your kind assistance.

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By: Guest 03/01/22

Pbtech has never once let me down, even over the busy Christmas period, they still managed to beat their delivery time estimate by 7 days. Every other delivery has blown me away by how fast and efficient their deliveries are. Even though it would be...view more

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By: FletcherM4 30/12/21

On morning of 18 Dec I purchased ear pads ($48.99) for Bose head phones and was surprised at the staff service. The lady went all out and even had the pads installed. Anything she didn't know she asked a knowledgeable male attendant and problems...view more

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By: Guest 29/12/21

I want to thank PBTech for their wonderful service, it was just amazing. I ordered a USB-C cable and it arrived overnight from Manukau to Dunedin on Christmas Eve. AAA+++

By: StephenR931 24/12/21