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Testimonials

Tell us about your PB Tech experience

If you're happy with our service or products, we would love to hear from you!

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Really impressed by the support by Saad Malik. Always very responsive and helpful! Thanks Saad!

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By: ScottM945 22/11/22

I’m very impressed by the aftersales support. Dropped off a keyboard that had some quirks on a Saturday morning and on Sunday was told the fault was confirmed and I was offered new product, refund or store credit. No quibbling. Just how a business is...view more

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By: MagnusH7 20/11/22

I am a new customer to your web site and very happy with the service you provide. Delivery of my orders has been timely and quite acceptable. Shopping with you saves me having to deal with parking in town to go to the hobby shop to purchase my...view more

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By: JamesL4458 17/11/22

Great assistance and a quick response from Saad from the Procurement team.
I was looking for the wrong size case for a tablet and was provided with a quick response and options to choose from.

Thank you very much for your help Saad

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By: SamuelC798 17/11/22

Very happy customer, Great customer support,You guys are Awesome!

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By: DarrylJ8 15/11/22

This is my 2nd time to purchased from Glenfield store, staff are accommodating and helpful keep it up guys

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By: JacintoA1 11/11/22

November 10, 2022. I received fantastic service and tech support from PB Tech Sales Support person Joshua Lim. I phoned with an account glitch and a refund request. Joshua Lim got onto their IT team immediately and phoned me back in minutes. Account...view more

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By: PossomcohenM 10/11/22

Thank you team for adding ANZ to the Online EFTPOS option!
It's awesomely easy!

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By: HansV73 08/11/22

I would just like to give some feedback on the wonderful service from a Petone staff member Hou T---. This being Black Friday (all November) and the last day of the computer sales, Hou took the time to help with my request on a computer that was only...view more

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By: TonyS296 07/11/22

Great service with a website that works well.

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By: PeterP214 07/11/22

You guys are Awesome! Great service.

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By: LeslieV1 04/11/22

Fantastic communication & great efficient service. Thank you

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By: Darlene 03/11/22

"Great work, exceptional service, would greatly recommend."

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By: HciH25 26/10/22

Great deals

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By: SharonK591 17/10/22

Absolutely amazing

By: JulieW372 13/10/22

Great company

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By: Jld34580D 09/10/22

Bahar (manager, Akld call centre) was incredible today - patient, compassionate, kept finding more & more solutions for me and went out of her way to smoothe the process of my web order return to the Hamilton store. Outstanding service. Joshua (who I...view more

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By: _Tanya_ 07/10/22

What a lad, the customer service I dealt with was fantastic, quick and easy.
...view more

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By: JamesK58 03/10/22

Joshua Lim from Sales Support provided an amazing experience. Super efficient resolution for a mistake I made. This type of interaction creates loyalty, thanks for taking the customer service side seriously.

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By: DanielR294 03/10/22

Great product! Great service! Great delivery! Can't fault

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By: ChristophW181 30/09/22

Great service with no hassles when requesting a refund at the Christchurch City Center store.

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By: HenareW1 30/09/22

Love this company. Always deliver the best.

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By: AdrianR25 29/09/22

Bought an iPhone 14 in Petone Store. The product is good but was shocked that the charger is not included anymore. Overall, good.

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By: JovyrenM 23/09/22

Great package deal combos
Phone works great easy to use. Very happy. Thankyou

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By: TeresaR71 18/09/22