Testimonials

Ordered a couple of items online with the Labour Day weekend sales. One item wasn’t discounted at checkout. Called PB Tech and spoke to Saad. He couldn’t have been more helpful and courteous. Arranged a refund of the extra I had paid immediately....view more Ordered a couple of items online with the Labour Day weekend sales. One item wasn’t discounted at checkout. Called PB Tech and spoke to Saad. He couldn’t have been more helpful and courteous. Arranged a refund of the extra I had paid immediately. Makes me feel that PB Tech is a great company to buy from. Much appreciated.

I just want to say thank you PBTECH, for selling model kits at great prices. I just want to say thank you PBTECH, for selling model kits at great prices.

Just a shout out to Evelyn Llosa, for all her professional, customer service in my dealings,with her, always gone far & beyond, appreciated, your an asset to PbTech.

Thank you, Gray. Just a shout out to Evelyn Llosa, for all her professional, customer service in my dealings,with her, always gone far & beyond, appreciated, your an asset to PbTech.

Thank you, Gray.

Just wanted to give a big thank you to the fella at the warranty/repair section at PBTech central chch. I came in with a monitor mount that I thought may have been faulty and he was very calm and helpful throughout the whole process. Just wanted to give a big thank you to the fella at the warranty/repair section at PBTech central chch. I came in with a monitor mount that I thought may have been faulty and he was very calm and helpful throughout the whole process.

Just a shout-out to Simon Casey of PBTech, Vivian St, Wellington.
...view more Just a shout-out to Simon Casey of PBTech, Vivian St, Wellington.
After purchasing a new laptop from PBTech for my son's university course there was an immediate concern with the battery life of the laptop which was inconsistent with the specified performance of the battery. A battery report showed this anomaly. Simon was able to verify this also and contacted the OEM to request a new battery. When the new battery arrived and was installed that battery was also compromised. At this point Simon had spent some time dealing with this and ultimately resolved the situation in our favour and acted on our behalf. We felt Simon was on our side from the time the problem arose to its resolution which made this a positive customer experience for us.
Regards,
Paul Kearns.

Recently bought a motherboard. The service is awesome. They friendly team also give me tips and tricks to building my own PC. Recently bought a motherboard. The service is awesome. They friendly team also give me tips and tricks to building my own PC.

PBTech is great PBTech is great

Great service, good communication, great prices. I had no issues.
P B Tech is awesome,
5 stars but would give it 10 if I could Great service, good communication, great prices. I had no issues.
P B Tech is awesome,
5 stars but would give it 10 if I could

PB Tech was unable to supply the product that I had ordered, they offered me a full refund or a free upgrade.

I phoned and spoke to Ethan one of the online sales team who was exceptionally helpful and polite while assisting me.

Will definitel...view more PB Tech was unable to supply the product that I had ordered, they offered me a full refund or a free upgrade.

I phoned and spoke to Ethan one of the online sales team who was exceptionally helpful and polite while assisting me.

Will definitely reorder the product when it is back in stock.

Great customer service!!

I have had account with PB Tech for a few years now and have had very good customer service and in phone enquiries as well. They are very helpful and polite. I would highly recommend PB TECH. I have had account with PB Tech for a few years now and have had very good customer service and in phone enquiries as well. They are very helpful and polite. I would highly recommend PB TECH.

By: Woghole 26/09/23

I rang up to enquire after the specifications one laptop on your website. Saad was helpful and passed my questions to another team. I received a reply promptly and have made an order. I rang up to enquire after the specifications one laptop on your website. Saad was helpful and passed my questions to another team. I received a reply promptly and have made an order.

Great advice and service from Jackie Chen at Albany today. Infinite patience with someone who didn't know what they were doing, all with very good humour. Great advice and service from Jackie Chen at Albany today. Infinite patience with someone who didn't know what they were doing, all with very good humour.

Saad promptly resolved my issue and he did it with a friendly approach and customer centric mindset. It seemed a simple query but he really showed genuine care which seems so rare in customer service these days. Thank you! Saad promptly resolved my issue and he did it with a friendly approach and customer centric mindset. It seemed a simple query but he really showed genuine care which seems so rare in customer service these days. Thank you!

Very happy with pbtech's customer support, RMAs are easy to do.

Bailey Considine assisted me very well via emails Very happy with pbtech's customer support, RMAs are easy to do.

Bailey Considine assisted me very well via emails

By: IntelArc 14/09/23

Great service from Saad and team. Quick response to questions and the deliveries have been promptly sent out. Have also been kept informed on outstanding orders Great service from Saad and team. Quick response to questions and the deliveries have been promptly sent out. Have also been kept informed on outstanding orders

Jonathan li at PBtech albany is a legend!! Went in to try figure out why our wifi was bad, he explained to us exactly what was going on and what he thought we could do within our budget. Super helpful and left feeling like we actually understood the...view more Jonathan li at PBtech albany is a legend!! Went in to try figure out why our wifi was bad, he explained to us exactly what was going on and what he thought we could do within our budget. Super helpful and left feeling like we actually understood the problem we had. Definitely needs a pay rise !! :)

I can still remember the first PB Store at the top end of the Panmure Shops.Wow just look at the new outlet Every Thing has changed for the better particularly the Staff, they are the best in the Business bar none
Why would you go anywhere else
. T...view more I can still remember the first PB Store at the top end of the Panmure Shops.Wow just look at the new outlet Every Thing has changed for the better particularly the Staff, they are the best in the Business bar none
Why would you go anywhere else
. Thanks for looking after me
Pete

Excellent customer service and love price on items awesome Excellent customer service and love price on items awesome

Saad Malik has been super helpful with my order that has been stuck in a cycle of being dispatched for months. He chased it down and managed to get my order sent a couple of days later. Thank you! Saad Malik has been super helpful with my order that has been stuck in a cycle of being dispatched for months. He chased it down and managed to get my order sent a couple of days later. Thank you!

Thanks for your help with our order. Thanks for your help with our order.