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Ended up with 2 items as one was very delayed post payment from a 3rd party retailer,
Who didn't tell me of this until after I paid.
PB TECH accepted the return of unopened item, no drama weeks later when it eventually arrived
Gave me a free retu...view more

NL
By: NicholasL782 16/07/24

Big Thanks to Saad Malik who helped me with a large order and had it cleared and proceed within a day!

JU
By: JamesU933 10/07/24

I want to thank Yong of PBTech Petone. I bought two monitors and both proved to be faulty. Yong was very helpful and knowledgeable and he researched what he wasn't sure of. He helped me find replacement monitors for the faulty pair. I also needed...view more

RL
By: RuthL9 09/07/24

Would just like to thank Marcus Kan for his impeccable service. When speaking to Marcus I was already very annoyed with other customer service representatives related to an online order of mine. Marcus stayed calm, asked all the right questions and...view more

CS
By: CorneS3 27/06/24

Had a memory failure on a eufy security cam. Eufy directed me to PB Tech (as supplier) to resolve.
...view more

AH
By: AndrewH2392 25/06/24

Smooth interaction online, easy straight forward process.

AA
By: AttiyaA 21/06/24

I'd like to recognize the online support I recieved from Jaxon Elder recently, he was very prompt with my requests and helped find a desirable solution though he did not have much from me to work with (e.g. I had no account at the time of issue). And...view more

RB
By: RickyB586 20/06/24

I am always happy with the great support

SA
By: SidhikA1 19/06/24

i had a very awkward situation whereby the courier had to deliver the parcel to my house less than 40 minutes drive away.
you would think it would be delivered overnight but no 7 days later it was still at the depot.
Bailey couldnt have done more ...view more

KW
By: KarlW63 19/06/24

Dealt with Saad from the web sales team, did his best to follow up on a query I had and provided me with an update. Set good expectations.

JB
By: JonathanB6834 10/06/24

The support team was very quick and helpful :)

AI
By: AlbertsI 22/05/24

I have got to say what an excellent customer service from Jacky Luo ([email protected]) in customer service. So quick with his responses and gets right to the chase! Never has given me an answer that I would not like. Will be my go-to customer...view more

AZ
By: AbdullahZ7 20/05/24

Have always had fair dealings with the team in the past but today Saad was amazing. He was great to deal with when I had to make an urgent change to an order. Everything was actioned while I was on the phone and he walked me through correcting...view more

AT
By: AlisonT8 14/05/24

I am happy with my purchase and the support I got from Saad Malik | Procurement team.
Thank you

OA
By: OdayA 14/05/24

I just went to PB tech Newmarket and needed to get a sketch pad for uni stuff and the staff worker who helped me Patricia Chan was so helpful. She was amazing. I was able to get an iPad which is $$$ was worth it. She was so nice and not condescending...view more

CC
By: CaraC84 13/05/24

Purchased iPhone 15 yesterday on a repayment plan and was looked after by Sharon at PbTech Petone.

She was incredibly positive, helpful and pure joy to deal with. I’ve been looked after many times by Sharon and she is always really positive and h...view more

CH
By: CraigH298 06/04/24

Bought my first ever tablet here. Am taking a while to get used to it (with a lot of help from my friends) but so far all good. Great product, great price, great delivery time.
Highly recommend using PB Tech.

EM
By: ElaineM358 04/04/24

Always get great service and they keep in touch regularly if something's not in stock.

AB
By: AnnaB4217 04/04/24

PB Tech have always been easy to deal with and have gone the extra mile for me on any queries I have had, They are a great company offering a great service. Thanks you

PW
By: PeteW8 03/04/24

I have always found PBTECH fantastic.
I'm at next stage looking for another phone .I'm sure I'll get the fantastic service I've always had. 1 stop shop
-Jo 82

JD
By: Jld34580D 02/04/24