Testimonials

Super happy with service! Great advice, prompt and efficient too - thanks to Bailey in CS. Will be shopping here again. Super happy with service! Great advice, prompt and efficient too - thanks to Bailey in CS. Will be shopping here again.

A big shout out Jacky Luo from the customer service team. For years PB Tech has been my go-to for my tech purchases and that won't change anytime soon. Big thanks go to Jacky for following through and helping me resolve a situation. Cheers PB! :-)view more A big shout out Jacky Luo from the customer service team. For years PB Tech has been my go-to for my tech purchases and that won't change anytime soon. Big thanks go to Jacky for following through and helping me resolve a situation. Cheers PB! :-)

Pb Tech is probably my first pick when it comes to technology stores. I've yet to have a bad experience at any store. The staff are skilled, friendly and work rather quickly. Thank you PB Tech staff. Pb Tech is probably my first pick when it comes to technology stores. I've yet to have a bad experience at any store. The staff are skilled, friendly and work rather quickly. Thank you PB Tech staff.

Fantastic service, thank you so much Fantastic service, thank you so much

What great service. Purchased a MacBook plus some incidentals through PBTech. Ordered one morning and it arrived in the central north island the next. Their price including the incidentals was several hundred dollars cheaper than any other supplier....view more What great service. Purchased a MacBook plus some incidentals through PBTech. Ordered one morning and it arrived in the central north island the next. Their price including the incidentals was several hundred dollars cheaper than any other supplier. Would definitely recommend due to their prices and prompt service. One very happy customer!

Had to get a faulty GPU replaced, went in store to get the warranty sorted. Efficient and straight to the point with no nonsense, had a response back within 20 minutes and was able to pick up the replacement in just over a day. New GPU works like a...view more Had to get a faulty GPU replaced, went in store to get the warranty sorted. Efficient and straight to the point with no nonsense, had a response back within 20 minutes and was able to pick up the replacement in just over a day. New GPU works like a charm. Good stuff :)

Shout out to PB Tech. Bought an SSD online one day, it was delivered the next. It was (unfortunately) faulty. I have bought LOTS of things off them that have worked so returned it through their easy to use returns system. Got a refund within three...view more Shout out to PB Tech. Bought an SSD online one day, it was delivered the next. It was (unfortunately) faulty. I have bought LOTS of things off them that have worked so returned it through their easy to use returns system. Got a refund within three days. Ordered same exact SSD. It was delivered next day and is now in my PC working perfectly. All within one week. Great service!

What a great company to deal with. 2 seperate orders and both arrived in a day. We live in Coromandel which makes it even better service. Have now opened an account and will be using them more often. Thanks. What a great company to deal with. 2 seperate orders and both arrived in a day. We live in Coromandel which makes it even better service. Have now opened an account and will be using them more often. Thanks.

We usually shop elsewhere however will be shopping here going forward, great service, fast, efficient and great communication from Saad. We usually shop elsewhere however will be shopping here going forward, great service, fast, efficient and great communication from Saad.

We have been buying all our PC needs from PBtech for some time now and their customer service has been outstanding consistently. We needed support a few times and their willingness to help, explain in an easy, simple way and their advice is...view more We have been buying all our PC needs from PBtech for some time now and their customer service has been outstanding consistently. We needed support a few times and their willingness to help, explain in an easy, simple way and their advice is impressive. They always cater to what we need, not to what will result in the biggest profit. Today I needed help with returning an item and Ryan from the phone helpdesk made it easy and quick.

Needed to cancel a pre-order after the part turned out to not meet my expectations - sent a message to PBTech online, and the order was cancelled and refunded on the spot without any questions. Fantastic service, will continue to shop with PBTech...view more Needed to cancel a pre-order after the part turned out to not meet my expectations - sent a message to PBTech online, and the order was cancelled and refunded on the spot without any questions. Fantastic service, will continue to shop with PBTech with confidence! Thanks guys.

excellent support and advice again, this time from Saad to guide me to the correct purchase - well done excellent support and advice again, this time from Saad to guide me to the correct purchase - well done

A huge shout-out and thanks to Andrew at PBTech Manukau. Your patience and advice is much appreciated - I purchased the Targus DOCK310 as recommended and had minimal issues setting up my new dual screen home office set-up. Life-saver!! A huge shout-out and thanks to Andrew at PBTech Manukau. Your patience and advice is much appreciated - I purchased the Targus DOCK310 as recommended and had minimal issues setting up my new dual screen home office set-up. Life-saver!!

Very speedy response and take call very quickly! I am so happy to purchase everything in PBtech if I need some tech things!!
Very great services Very speedy response and take call very quickly! I am so happy to purchase everything in PBtech if I need some tech things!!
Very great services

Pbtech are amazing. Pbtech are amazing.

Saad Malik in Procurement, assisted me with an urgent order to replace a server RAID hard drive. Saad was very professional, kept me informed all the way and managed the purchase and delivery with great efficiency. Many thanks. Saad Malik in Procurement, assisted me with an urgent order to replace a server RAID hard drive. Saad was very professional, kept me informed all the way and managed the purchase and delivery with great efficiency. Many thanks.

hi
You have a very happy customer after being look after by Jason Nicholson in the Christchurch central shop

I have a very hard of hearing problem and have difficult in hearing the radio from my bedside clock radio .I phoned you Christchurch ...view more hi
You have a very happy customer after being look after by Jason Nicholson in the Christchurch central shop

I have a very hard of hearing problem and have difficult in hearing the radio from my bedside clock radio .I phoned you Christchurch branch last Sunday 24th August and spoke to Jason who understood what was required suggested I bring the clock radio in just to make sure /I did that and was really impressed with his service .he ordered the part from Wellington i am still waiting to hear that it has arrive .He also advised that I would need blue tooth headphones
He advised when the part arrives to come in and he would set it all up for me

i was so wrapped with his great service and care for me that I have taken a lot of time to find out how to let the managers know the great service he gave me I really appreciated very much

Please ensure that the Christchurch central manager and the higher ones are fully aware of this young man's ability to look after customers like he did for me I would give him 110 out of a 100

Great deal great service thanks Jason please can you let me know you have received this if possible thanks

Miles Ruddenklau

Pb tech is my favourite stationary shopping store. Always good service! Pb tech is my favourite stationary shopping store. Always good service!

Everything easy to organize. Even if we want to change address and items. Thanks Saad for making my job easy to do. Everything easy to organize. Even if we want to change address and items. Thanks Saad for making my job easy to do.

All of the sales people who have helped me purchase products recently have been really awesome! Great work team :) All of the sales people who have helped me purchase products recently have been really awesome! Great work team :)