Testimonials

I would like to express my appreciation for the very professional service given to me yesterday by Lester Zhao at the Manukau store. It was a great delight to deal with someone like Lester with superb product knowledge and who listened exactly to...view more I would like to express my appreciation for the very professional service given to me yesterday by Lester Zhao at the Manukau store. It was a great delight to deal with someone like Lester with superb product knowledge and who listened exactly to what I needed the computer system for, and was able to recommend the perfect solution - outlining all the pros and cons of the options available, and not just pushing the most expensive. He was able to answer all my questions and discuss my requirements. He is certainly a valuable asset to your company, and would love to deal with him again in the future.

By: Rokker 23/06/23

Awesome customer service. I gave some numbers from the back of a screen and customer service showed me the parts I required. Great! Awesome customer service. I gave some numbers from the back of a screen and customer service showed me the parts I required. Great!

Awesome customer support. Prompt response. Awesome customer support. Prompt response.

Fantastic Service, Great Customer Support, Great Products at low prices Fantastic Service, Great Customer Support, Great Products at low prices

Best price, very fast delivery. I'll buy from PB Tech again. Best price, very fast delivery. I'll buy from PB Tech again.

By: DonnaK559 05/06/23

Very happy with my purchases and the service. From the staff. Especially Sean, who had tried a variety of home office printers. Simple and easy to set up with instructions.
Great Sean thank you
-JoD Very happy with my purchases and the service. From the staff. Especially Sean, who had tried a variety of home office printers. Simple and easy to set up with instructions.
Great Sean thank you
-JoD

Very good store and got click and collect. My parts were ready within 2 hours Very good store and got click and collect. My parts were ready within 2 hours

Saad Malik was most helpful in suggesting an alternate product when the ordered product was deemed EOL. Thank you for your assistance, it really saved me quite a bit of time. Saad Malik was most helpful in suggesting an alternate product when the ordered product was deemed EOL. Thank you for your assistance, it really saved me quite a bit of time.

Can't speak positively for my more recent experiences with Auckland and head office but I can soundly suggest visiting the New Plymouth branch, Equipped with all the right information the team there will set you right in timely fashion, with a smile...view more Can't speak positively for my more recent experiences with Auckland and head office but I can soundly suggest visiting the New Plymouth branch, Equipped with all the right information the team there will set you right in timely fashion, with a smile and the manager/supervisor was a solid bloke to talk to as well. That man alone restored my faith in humanity.

Ordered a RAM kit yesterday around 4 and it was on my doorstep this morning!
Great service! Way faster than downloading more RAM ;) Ordered a RAM kit yesterday around 4 and it was on my doorstep this morning!
Great service! Way faster than downloading more RAM ;)

Had an order paid via bank transfer with items in several locations.
The support was really helpful, and within a few hours, my order was processed and shipped in separate parcels.
Five stars
Cheers Had an order paid via bank transfer with items in several locations.
The support was really helpful, and within a few hours, my order was processed and shipped in separate parcels.
Five stars
Cheers

I own a Segway Ninegot and had to make repairs! This vehicle is a fantastic way to get to where you need to go 'quickly', without using your car. It is a great way to save on petrol.
...view more I own a Segway Ninegot and had to make repairs! This vehicle is a fantastic way to get to where you need to go 'quickly', without using your car. It is a great way to save on petrol.
After hundreds of Kilometres on my Segway...' PB Tech Newmarket' took the time to check my bike and make 'absolutely sure' that it was fit for use. When it comes to 'technical customer service'... PB Tech is the way to go! They had everything organized on pick-up and I am delighted with the result.......Thank you to the Team, at Newmarket, Auckland, and support from Tauranga, Bay of Plenty!

Hello everyone,

I really would like to appreciate Connor Gear for his spectacular support in my case, he was friendly and patient with me and got my issue sorted quickly and efficiently. I could not commend him more than I already do! Thank you Co...view more Hello everyone,

I really would like to appreciate Connor Gear for his spectacular support in my case, he was friendly and patient with me and got my issue sorted quickly and efficiently. I could not commend him more than I already do! Thank you Connor

Great to easily source my items online and then collect the next day. Great to easily source my items online and then collect the next day.

Eric Zhou helped me order all my parts for a DIY build, was thoughtful to my budget and also recommended parts that performed better than the ones i had listed prior to coming into the store.

I couldnt be happier with the service Eric provided, h...view more Eric Zhou helped me order all my parts for a DIY build, was thoughtful to my budget and also recommended parts that performed better than the ones i had listed prior to coming into the store.

I couldnt be happier with the service Eric provided, he went above and beyond and i really appreciated his effort!

10/10

Thank you Eric Zhou!

By far the best store for anything whether it be computers, televisions, electric scooters or cameras. Very good and fast support team, good prices and I love that it tells you everything about whats happening with your order By far the best store for anything whether it be computers, televisions, electric scooters or cameras. Very good and fast support team, good prices and I love that it tells you everything about whats happening with your order

Its easy to shop and check for different products for office use. Its easy to shop and check for different products for office use.

Great service and amazing speedy delivery. Have had several items shipped to me and never been disappointed. My go to store Great service and amazing speedy delivery. Have had several items shipped to me and never been disappointed. My go to store

A few months back, I popped into the Pb tech store in Newmarket to buy an e-reader. I thought I knew exactly what I wanted, but then my sales rep, Daniel Tiong, hit me with some knowledge. He told me there were other e-readers on the market that...view more A few months back, I popped into the Pb tech store in Newmarket to buy an e-reader. I thought I knew exactly what I wanted, but then my sales rep, Daniel Tiong, hit me with some knowledge. He told me there were other e-readers on the market that might be a better fit for me. He broke it down for me showed me the positives and limitations to each of them, I decided to go with his recommendation. It was a smart move because I love my new e-reader! In fact, I even got one for my mum as a birthday gift.

Great people to deal with in Wellington branch. Once the PS5 was ordered they kept me in the loop regarding when I could pick it up. Service was fast and efficient. Would definitely use them again.
Thanks Great people to deal with in Wellington branch. Once the PS5 was ordered they kept me in the loop regarding when I could pick it up. Service was fast and efficient. Would definitely use them again.
Thanks