Testimonials

Super quick, friendly and reliable. Thank you Super quick, friendly and reliable. Thank you

Great change of pace in the Customer Service world. Efficient and clear communication by Saad Malik in the Procurement Team. My query was deal with professionally and in a timely manner. I was given various alternative options for the product I was...view more Great change of pace in the Customer Service world. Efficient and clear communication by Saad Malik in the Procurement Team. My query was deal with professionally and in a timely manner. I was given various alternative options for the product I was querying. A very rare pleasant and fruitful Customer Service experience. Well done PBTech !!! Hang on to staff like this and employ more.

Very smooth transaction with communication right through, excellent work 👏 👌🏻 👍 Very smooth transaction with communication right through, excellent work 👏 👌🏻 👍

Love the new payment request process through the bank’s mobile app! The process was smooth and it’s more secure in my opinion. Thanks PBTech! Love the new payment request process through the bank’s mobile app! The process was smooth and it’s more secure in my opinion. Thanks PBTech!

Just want to give a huge shoutout to all of the Staff at PB Tech and especially the staff in the New Plymouth branch. I've been shopping at PB Tech for nearly 5 years now and I'll happily allow the continued burning hole in my pocket. Staff are...view more Just want to give a huge shoutout to all of the Staff at PB Tech and especially the staff in the New Plymouth branch. I've been shopping at PB Tech for nearly 5 years now and I'll happily allow the continued burning hole in my pocket. Staff are always so friendly and helpful, and I've never had an issue from the products I've purchased. PB Tech will always be my go-to Tech store for many more years to come. Well done guys.

Good service and fast delivery Good service and fast delivery

Nice and good products, great advice from team,
Thanks Nice and good products, great advice from team,
Thanks

Hi. Great service and advice from your team. Specifically Saad Malik in helping me find the product I needed. Top job and thanks again. Hi. Great service and advice from your team. Specifically Saad Malik in helping me find the product I needed. Top job and thanks again.

Quick online shipping and in store employees are super useful. Would seriously recommend Quick online shipping and in store employees are super useful. Would seriously recommend

This tower is absolutely stunning the guys at PB are so knowledgeable and helpful making every effort to make an awesome machine and still save me money ! Loyal customer for more than 15 years always get the best deal from PB tech :) happy new year...view more This tower is absolutely stunning the guys at PB are so knowledgeable and helpful making every effort to make an awesome machine and still save me money ! Loyal customer for more than 15 years always get the best deal from PB tech :) happy new year one and all :)

To whom this may concern: Recently I had an issue with a item that needed to be returned and the correct product sent, well, it wasn't all smooth sailing. I was finally put in contact with a 'fella' named Ryan Klinac. Ryan was put into a difficult...view more To whom this may concern: Recently I had an issue with a item that needed to be returned and the correct product sent, well, it wasn't all smooth sailing. I was finally put in contact with a 'fella' named Ryan Klinac. Ryan was put into a difficult position to get the issue resolved, He did so in a very professional manner. Very good communication skills and customer focused while keeping PB best interest at heart tool., not an easy task. Well done Ryan Klinac, you've managed to keep me coming back to PB........cheers

Very good product, and the price is cheap. Delivery was fast as well. It's a good buy. Thanks PB Tech. Very good product, and the price is cheap. Delivery was fast as well. It's a good buy. Thanks PB Tech.

Hey Team, awesome to deal with your company
Purchased PC and you staffs product knowledge and customer service was 10 out of 10. Thank you we will be back, special thanks to Toby

Cheers

Gavin Hey Team, awesome to deal with your company
Purchased PC and you staffs product knowledge and customer service was 10 out of 10. Thank you we will be back, special thanks to Toby

Cheers

Gavin

Shout out to Dylan at St Luke's PB Tech who managed to hook up my IPad Pro 12.9 to a portable hard drive 5TB WD Passport. Highly recommend, Quick Service they all excellent But Dylan's the G O A T. Shout out to Dylan at St Luke's PB Tech who managed to hook up my IPad Pro 12.9 to a portable hard drive 5TB WD Passport. Highly recommend, Quick Service they all excellent But Dylan's the G O A T.

My feed back about very very very excellent services from Anish Mestry.
He help me step by step for my technical problem about my MOMENTUM 4. Untill I got 3 times changed with the new one. And at the end I change with other brand Sony wh-1000xm4.
...view more My feed back about very very very excellent services from Anish Mestry.
He help me step by step for my technical problem about my MOMENTUM 4. Untill I got 3 times changed with the new one. And at the end I change with other brand Sony wh-1000xm4.
The Momentum 4 got something wrong with the Bluetooth connection.
At least with Sony wh-1000xm4, I can use the headphone without any problem.
Anish Mestry, helped my step by step.
Very very very excellent customer service person from PBTECH.

I just wanna say a huge shout out to the team at Pb Tech Petone! Always going above and beyond, to the point when a few of them remember my full name and are always welcoming and friendly. They always bend over backwards to ensure I get a great...view more I just wanna say a huge shout out to the team at Pb Tech Petone! Always going above and beyond, to the point when a few of them remember my full name and are always welcoming and friendly. They always bend over backwards to ensure I get a great outcome, even making it easy for myself to do.

Something real easy to find Something real easy to find

Hi, just a quick note to say how impressed I was when I had a problem with the charging cord to my new Samsung tablet. Was directed to see the returns/repair dept. Simon (Wellington) who I dealt was friendly, quick, and sorted my problem with a...view more Hi, just a quick note to say how impressed I was when I had a problem with the charging cord to my new Samsung tablet. Was directed to see the returns/repair dept. Simon (Wellington) who I dealt was friendly, quick, and sorted my problem with a smile. Thank you for your service

It doesn't matter who I deal with at PBtech (mainly because I'm not sure who I have dealt with in the past) they all have the same impeccable attention to detail and a great willingness to make sure the customer is happy. I have used their contact a...view more It doesn't matter who I deal with at PBtech (mainly because I'm not sure who I have dealt with in the past) they all have the same impeccable attention to detail and a great willingness to make sure the customer is happy. I have used their contact a bit lately and have always got an answer to my questions. One thing I am not happy about is that PBtech do not have a physical store up here in Whangarei, I so wish they did because I would be in their store every day checking out the bargains. They are an extremely efficient customer orientated business, there is no other that comes close to them. I have had returns also and the outcomes have always favored me the customer which is how it should be. I even had an item that I thought had a fault but turned out it didn't and PB paid for everything and were in constant contact with me trying to get to the bottom of the fault. I am extremely happy with them. Thanks.

Just want to say how impressed I am by PB Techs returns department and customer service. I have purchased many items over the years and will no longer go anywhere else for the same stocked items. Big shout out to Ryan Klinac for his prompt and...view more Just want to say how impressed I am by PB Techs returns department and customer service. I have purchased many items over the years and will no longer go anywhere else for the same stocked items. Big shout out to Ryan Klinac for his prompt and thorough help and doing what he says he is going to do in a very timely manner. Give this man a raise!!