Thanks to Drew in Wellington for phone assist while I was online shopping for a mobile. He was able to provide a missing detail from specs of the Samsung phone.
Really impressed with Zac - great customer service and nothing was too much trouble. Much appreciated!
Store: Wellington Central
I had a complicated warranty issue with a Razer mouse, the left/right click buttons would intermittently stop working and the mouse would sometimes randomly disconnect.
Official policy was making it hard to get a repl...view more
Kudos to those people working on the clickandcollect in glenfield. long queue of people to claim their purchases and the sales team were quick and efficient.
Awesome HDD, great service. I always love shopping at PBTech!
Saad has been amazing during Covid and locating my package and getting it redirected due to our delivery address and office closings. It has been a journey and me bugging him constantly on almost a daily basis to know what has been going on with my...view more
Shoutout my guy Zak on the sales team at the Wellington store. Hugely helpful in both his expertise and attitude, made a large and complex order come together neatly. Good for a laugh too.
#givehomieabonus
Thanks Divya for your excellent customer service.
Saad Malik is my customer service hero!!!!! Sorted our problem out super quick... Thanks !!!!!
During the last week, I have ordered about 8 items thru click and collect. My local store is St Lukes. Everytime I have gone there, the staff have been kind and helpful. Special mention to Destiny who has been amazing even thru busy times with a real...view more
Thanks to Everson Zhong who provided a very professional service and fast response. Can't wait to play on my new PC. PB the best. xD
Shout out to Saad on the Manukau sales support team – he took good care of me, and was able to get me a price match smoothly and efficiently. Much appreciated!
Big shout out to Saad Malik! Needed an ergonomic keyboard for work, as I do alot of typing on the day-to-day. Found a particular Logitech online that was $50 cheaper than the one listed on PB's website. Saad got back to me asap and matched it same...view more
Wow your website is easy to use and PB Tech had order ready after only 30 minutes, what a service thank you.
Very happy customer
Divya was very helpful with a delivery issue - thanks very much!
Really prompt and professional response from Saad on the Sales team at Manukau - greatly appreciated!
Ordered two items for click and collect from the Queen Street store and received a text that they were ready about 5 minutes later. Less than 20 minutes from buying the items online I had them in my hand. Very efficient and a great customer...view more
Had an awesome recommendation from Kim Hunter at the Wellington Store. Top notch service and advice.
I had a very pleasant experience with Divya Gowthaman, who was super fast with a response and was able to sort a replacement phone for me as i needed. Very happy with the service
Super awesome!
Product was shipped so quickly, will definitely be a return shopper!!! Thanks