Testimonials

After spending hours trying to decide on which type and make of ear buds to buy I reached out to PB Tech.
Saad answered my email without delay sending me links of what product he thought best suited my needs.

He was spot on with all the info and ...view more After spending hours trying to decide on which type and make of ear buds to buy I reached out to PB Tech.
Saad answered my email without delay sending me links of what product he thought best suited my needs.

He was spot on with all the info and the decision was so much easier to make, and back up once in store was the icing on the cake. The team at PB Tech I found to be well trained in the products they sell and are not just after a quick sale.

The product I purchased was the JBL TUNE215tws ear buds, great sound, easy to pair and works very well with my Samsung phone which was the main reason for the purchase.

Thank you Saad and the team at PB Tech much appreciated.

Regards
Steve

Awesome service. Hooked up our new TV, brilliant. Thank you PBTech. Awesome service. Hooked up our new TV, brilliant. Thank you PBTech.

Divya is great! One of the most helpful people I've encountered at PB Tech. Would defs recommend a Promotion :) Divya is great! One of the most helpful people I've encountered at PB Tech. Would defs recommend a Promotion :)

I submitted a query for a Surface Pro power cable that was out of stock. Saad responded very quickly with an update from the product manger. I ordered and it actually arrived a few days later - at least two weeks earlier than expected.

So thanks...view more I submitted a query for a Surface Pro power cable that was out of stock. Saad responded very quickly with an update from the product manger. I ordered and it actually arrived a few days later - at least two weeks earlier than expected.

So thanks for firstly the follow-up on a relatively low value item and secondly for the prompt delivery.

I'm a first time PC builder and I bought all the internal parts of my gaming rig from PBTech through their websales email, and they were a wonder to work with from start to finish, especially thanks to Everson. I did my research for this rig, and...view more I'm a first time PC builder and I bought all the internal parts of my gaming rig from PBTech through their websales email, and they were a wonder to work with from start to finish, especially thanks to Everson. I did my research for this rig, and down to a part PBTech had the best prices for all internal gear bar keyboards and mice because Mighty Ape had a sale, this is the first reason I went with them. Second, I contacted them with all the parts I needed and was given a discount when I asked, this was a high end build and it took a few % off the total price which was nice. Third, they followed up and gave me tracking numbers for every item being shipped from around the country, and my sales manager chased the parts while responding to every question I had within the hour. Fourth, when I had problems booting the PC due to a rookie mistake, Everson offered to have it fixed at PBTech for a minimal fee while replacing any broken parts under warranty despite having attempted the build myself, luckily I found the issue though and didn't need the help, it was just a rookie mistake with a power plug. Overall an amazing experience and support from these guys, they have proven themselves to be an amazing outfit for anyone hoping to build a PC. Thanks Everson!

After dealing with all the major retailers in New Zealand I would like to mention that Pb Tech is the Best retailers in NZ to deal with. Their online customer service team is exceptional and their web sales are fantastic they are working on their...view more After dealing with all the major retailers in New Zealand I would like to mention that Pb Tech is the Best retailers in NZ to deal with. Their online customer service team is exceptional and their web sales are fantastic they are working on their feet during this lockdown. Their product delivery service is top-notch. I would like to thank you each and everyone person in Pb tech for their excellent service.

Perfect. Good price and fast delivery, thanks Pbtech Perfect. Good price and fast delivery, thanks Pbtech

PB Tech went out of their way to supply a part from a product purchased which had been damaged before installing. Great customer service! PB Tech went out of their way to supply a part from a product purchased which had been damaged before installing. Great customer service!

Thank you so much PB Tech, my Mini Display Port Cable just arrived and I only ordered it last night. Very efficient, quick delivery. Oh by the way my Cable really works beautiful, one very happy customer :) Thank you so much PB Tech, my Mini Display Port Cable just arrived and I only ordered it last night. Very efficient, quick delivery. Oh by the way my Cable really works beautiful, one very happy customer :)

Great consideration was put into selecting a laptop for me and fast delivery time.
...view more Great consideration was put into selecting a laptop for me and fast delivery time.
I had an issue with my Microsoft subscription to which I tried to make contact with the original Salesman with no luck I tried various avenues including phoning/emails/live chat and spoke to a lot of people with not a lot of progress and dead ends. However eventually Divya Gowtheman answered an email of mine and was very helpful. I would gladly speak with Divya again to resolve any issues as Divya was very efficient and successful at resolving my issue. Thanks again for taking the time to help! Highly recommend Divya’s customer service!

Excellent customer service, specially to Divya.
My order went wrong but thanks to a Divya, problem was solved. She listened patiently and helped professionally. Excellent customer service, specially to Divya.
My order went wrong but thanks to a Divya, problem was solved. She listened patiently and helped professionally.

Joshua Lim got us out of a major bind last Friday and many thanks for your great service during this level 4 lockdown.
...view more Joshua Lim got us out of a major bind last Friday and many thanks for your great service during this level 4 lockdown.
I needed to replace the motherboard and CPU urgently on a PC we use for creating our drawings due to a motherboard fault, the old board was Z170 series so just couldn't purchase new board based on its age.
Joshua helped us making sure the items I wanted were on hand also arranging for the urgent courier, he then sent us tracking so we could track our order - from my call to parts arriving was only around 2.5 hrs - well done and very much appreciated.

I'm building a high-end gaming PC and wondered if I could get a discount with a large spend, I emailed PBTech and Everson got back to me that afternoon with a $60 discount. This was a great deal, PBTech has overall the best prices I can say since I...view more I'm building a high-end gaming PC and wondered if I could get a discount with a large spend, I emailed PBTech and Everson got back to me that afternoon with a $60 discount. This was a great deal, PBTech has overall the best prices I can say since I did a lot of research, and great dedicated staff make those deals that much better. 10/10 company.

Ordered a Huawei Band 6 Fitness 9/9 ad arrived 10/9 in the AM, super happy with the speed in which the order was dispatched and the courier delivery was super fast, will def be ordering from you guys again in the future! Ordered a Huawei Band 6 Fitness 9/9 ad arrived 10/9 in the AM, super happy with the speed in which the order was dispatched and the courier delivery was super fast, will def be ordering from you guys again in the future!

Great prompt service this morning from Divya Gowthaman. Got a query left late last evening sorted almost before opening hours this morning. Great prompt service this morning from Divya Gowthaman. Got a query left late last evening sorted almost before opening hours this morning.

I ordered a desktop part at 3PM in level 3 and got in at 4PM the next day I ordered a desktop part at 3PM in level 3 and got in at 4PM the next day

Great service from Joshua Lim Great service from Joshua Lim

You guys rock received my item and it works like a dream than you so much. You guys rock received my item and it works like a dream than you so much.

Hi there!

I just had the absolute BEST help from a guy named "Johnathan" over the phone helping me with not 1, not 2 but ALL of my tech issues. He was a really cool and easy guy to talk to and I just HAD to write an amazing review from the help he...view more Hi there!

I just had the absolute BEST help from a guy named "Johnathan" over the phone helping me with not 1, not 2 but ALL of my tech issues. He was a really cool and easy guy to talk to and I just HAD to write an amazing review from the help he gave. PB tech always come through with the best advice and help, all thanks to the team consisting of people like Johnathan! Definitely giving you 100/10 stars for service. People like him really make you leave the store/phone-call with a smile and a problem solved each and every time you contact :) Thank you so much for the help again. I love PB Tech!!

Contacted support for assistance and Saad Malik was extremely helpful from the outset and worked with me to get my queries resolved so fast!
Massive appreciation to the after care as well as how good the initial service is from PB Tech! Contacted support for assistance and Saad Malik was extremely helpful from the outset and worked with me to get my queries resolved so fast!
Massive appreciation to the after care as well as how good the initial service is from PB Tech!