Really kind and productive help!
I ordered an item right before it went on sale and asked if I could get a refund for the difference in price, than I got everything good through lovely staff.
A recent order was unusually delayed, stuck in "picking" status. Sent through an email asking if there was a problem and quickly received a helpful email with an explanation and apology for the delay. Got promptly processed and delivered the next day...view more
Fantastic customer service!
I ordered an item right before it went on sale and asked if I could get a refund for the difference in price in the morning, and got my refund in the evening. Props for prompt service!
Just had a great and quick response with Saad Malik, I needed ergent help and he gave me multiple options on how to do it within 1 hour.
This was customer service at its finest and I thank him for this.
Fantastic, speedy delivery. Ordered late Wednesday morning and received first thing Thursday morning. I received a follow up email to check I had received it. Very happy with the service I received. Thank you
PBTech are always really helpful. I've been shopping here for years and have never had a single problem (even with returning a faulty product).
Grace Folau or I can say..SuperStar!!...had an exceptional customer service experience with Grace, my query was very well listened to, understood and resolved on the first call and very effectively - super quick. Thank you
I would like to commend the excellent customer service from Divya Gowthaman. After a frustrating day trying to urgently get a Phillips Ultrawide monitor, which I don't know why only Auckland Central H/O that doesn't have click and collect has all the...view more
As a first time PC builder I just wanted to say a huge thanks to the PB Tech team who made the process super easy.
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Thanks Aaron Lin for your amazing support over the years and solid advice on products with good recommendations with valuable knowledge on which products will provide the Quality and dependability my business depends on. Always been able to depend...view more
Nice communication and help me keep my order. Big Thank for you
Thank you Grace Folau for helping me get my purchases in time today for our classes. It was really great follow up that you provided made it so easy to do business with you guys. Keep up the great service abs valuable product is offering.
The team at PB Tech are amazing. Thank you for great products at the best prices and topped off with wonderful fast service and shipping. Keep up the good work!
Customer service has always been good. I have been a customer for 4 years. Happy. Just recently I needed an invoice I had lost. Was supplied very quickly. Thanks.
Really want to say thank you to PBTech that I finally get the rtx 3080 I have been dreaming of. I ordered it on 16th January and got it on April, which is quite satisfying even though it is one month delayed. but consider 3080 is the most demanded...view more
May occasionally have had problems with the website, but not with the people behind PBTech. Great prices, best selection of parts in NZ and the staff have made the overall experience a pleasure. What else could you want?
Thanks Saad for the prompt response. Much appreciated.Excellant customer service.
These guys are so helpful. Cheers to Tate Jiang who put in the time to research the exact camera for my needs. Walked out with exactly what I needed. Spot on.
So incredibly impressed with the speed that my order was processed, collected and sent to my eager little hands - great work PB Tech! I’ll definitely be purchasing from your company again :)