Sony WH-1000XM4 Wireless Over-Ear Noise Cancelling Headphones - Black

Had issues with the Microphone, unable to make teams calls, or calls from my mobile had to send them back. Had issues with the Microphone, unable to make teams calls, or calls from my mobile had to send them back.

Edit: After several months of heavy use, I've lowered my rating. These headphones just fundamentally don't work very well, despite the high price.

The pros:
- Very comfortable, even for a really large head.
- The active noise cancelling works well.
- The battery holds a charge for days of use, and the battery report button is fairly accurate.

The cons:
- Over-engineered with tons of pointless features which actively make my headphone wearing experience worse:
(a) The voice passthrough doesn't work properly (sometimes makes the sound cut out randomly) – so I have to disable it;
(b) The setting to turn the headphones off when not in use doesn...view more Edit: After several months of heavy use, I've lowered my rating. These headphones just fundamentally don't work very well, despite the high price.

The pros:
- Very comfortable, even for a really large head.
- The active noise cancelling works well.
- The battery holds a charge for days of use, and the battery report button is fairly accurate.

The cons:
- Over-engineered with tons of pointless features which actively make my headphone wearing experience worse:
(a) The voice passthrough doesn't work properly (sometimes makes the sound cut out randomly) – so I have to disable it;
(b) The setting to turn the headphones off when not in use doesn't work properly (sometimes the wearing sensor doesn't work, so sound stops when they're worn or continues while they're not) – so I have to disable it;
(c) The touch settings don't work properly (they occasionally get a ghost input) – so I have to disable them to the limited extent that the software allows;
(d) Every time the headphone software updates, it turns all those 'features' back on without warning you! Then to fix the problem, you need a phone app to get into the options - there's no desktop software and few button-controlled settings.
- The absolutely crucial part (the Bluetooth pairing) is erratic. When you are near the edge of its range it doesn't just cut out; instead, half the time it silently unpairs and you have to restart the connection to make the headphones work again! Settings like 'Priority on Stable Connection' don't fix this.
- The charging cord in the box is pathetically short (16 cm).
- Very expensive for a pair of headphones. Instead of putting in all the features that don't work they should have worked on the Bluetooth connectivity. That or left it bare-bones and saved the customer a bunch of money. As well as the worthless features already mentioned, they could have cut the voice assistant, the '360 Reality Audio sound setup', the fancy travel case, the 'Adaptive Sound Control', and the gameified software.

Not recommended.

I had the XM2 version and loved them! Wanted new ones and knew that these would be the best option. Great sound quality but the nosie cancellation is next level. Very happy with my purchase! I had the XM2 version and loved them! Wanted new ones and knew that these would be the best option. Great sound quality but the nosie cancellation is next level. Very happy with my purchase!

I've had these headphones for nearly a year and I assumed I was doing something wrong with the mic set up as everyone I use them for phone calls or video conferences the other party complains they can't hear me as any background noise at my end is super loud for them. It turns out that this is a known issue with this headphone. They're great for music and listening and noise cancelling but they're basically useless for phone calls and anything using the mic. I've had these headphones for nearly a year and I assumed I was doing something wrong with the mic set up as everyone I use them for phone calls or video conferences the other party complains they can't hear me as any background noise at my end is super loud for them. It turns out that this is a known issue with this headphone. They're great for music and listening and noise cancelling but they're basically useless for phone calls and anything using the mic.

The quality of the product is fine, the problem is it's functionality.

It mutes all audio when you make a call whether it's through teams or discord with the only way to turn off this obnoxious feature is to directly disable the microphone which as you can imagine is not a valid solution if you wish to use a single device with an inbuilt microphone as only headphones. The quality of the product is fine, the problem is it's functionality.

It mutes all audio when you make a call whether it's through teams or discord with the only way to turn off this obnoxious feature is to directly disable the microphone which as you can imagine is not a valid solution if you wish to use a single device with an inbuilt microphone as only headphones.

In every other respect these headphones are excellent, but the sync issues I have experienced are really disappointing and renders the multipoint connection feature unusable as disconnecting it is the only way of correcting the issue. In every other respect these headphones are excellent, but the sync issues I have experienced are really disappointing and renders the multipoint connection feature unusable as disconnecting it is the only way of correcting the issue.

These headphones have the best noise cancelling I've ever experienced so worth the money for that alone. The sound is great and they are comfortable to wear for long periods. I've found the finger controls on the right earcup a little tricky to get used to and I have yet to really explore everything you can do with these but love them straight out of the box!! These headphones have the best noise cancelling I've ever experienced so worth the money for that alone. The sound is great and they are comfortable to wear for long periods. I've found the finger controls on the right earcup a little tricky to get used to and I have yet to really explore everything you can do with these but love them straight out of the box!!

These headphones saved my sanity! I needed a good noise cancelling solution due to a very noisy environment and needing to get things done. They're a bit pricey, but worth every penny. The noise cancelling is great, the cover-to-hear function so helpful, and I would recommend these to anyone needing advanced noise cancelling solutions. Five stars! These headphones saved my sanity! I needed a good noise cancelling solution due to a very noisy environment and needing to get things done. They're a bit pricey, but worth every penny. The noise cancelling is great, the cover-to-hear function so helpful, and I would recommend these to anyone needing advanced noise cancelling solutions. Five stars!

After using the Sony Xm2 for three years I was surprised by the difference in materials, and softness of the cups.

Really pleased that the multiple microphone's are far clearer.

Although the hands-free separate channel is still annoying.

The musical journey is a pleasure. After using the Sony Xm2 for three years I was surprised by the difference in materials, and softness of the cups.

Really pleased that the multiple microphone's are far clearer.

Although the hands-free separate channel is still annoying.

The musical journey is a pleasure.

I purchased these after a lond research period and i have to say i couldnt be happier with them i have had many headphones before buy nothing close to the sound these put out and would recommend them to everyone I purchased these after a lond research period and i have to say i couldnt be happier with them i have had many headphones before buy nothing close to the sound these put out and would recommend them to everyone

The noise-cancelling on these headphones are almost like wearing earmuffs but with music.
Personal opinion, great for music but not so good for movies and such. The noise-cancelling on these headphones are almost like wearing earmuffs but with music.
Personal opinion, great for music but not so good for movies and such.

These headphones are great! By far the best I've ever owned. The noise cancelling works so well, the sound quality is amazing, and I can wear them for long periods of time without discomfort. The battery life is also great, just an all round awesome pair of headphones. Would definitely recommend, and I would repurchase these in a heartbeat if I ever needed to for some reason. These headphones are great! By far the best I've ever owned. The noise cancelling works so well, the sound quality is amazing, and I can wear them for long periods of time without discomfort. The battery life is also great, just an all round awesome pair of headphones. Would definitely recommend, and I would repurchase these in a heartbeat if I ever needed to for some reason.