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Sony WF-1000XM5 True Wireless Noise Cancelling In-Ear Headphones - Black

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Hot price
NZD $ 338 .25
$ 338 .25
$338.25  +GST
$338.25

Sony WF-1000XM5 True Wireless Noise Cancelling In-Ear Headphones - Black

The best noise cancelling performance on the market.
  • Brand: Sony
  • MPN: WF1000XM5B
  • Part #: HSTSNY020050
  • UPC:
16
Hot price
NZD $ 338 .25 $ 338 .25


Delivery: Order now and it ships on 06 May
Estimated Delivery Times
7 - 10 working days for international destinations

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$338.25  +GST
$338.25
  • Brand: Sony
  • MPN: WF1000XM5B
  • Part #: HSTSNY020050
  • UPC:

Colour

Black Silver

Microphone

Yes

Rated Battery Life

Up to 24 Hours

Noise Cancelling

Yes

Wireless Technology

Bluetooth

Interface

Wireless

IP Rating

IPX4

Multipoint

Yes

What PB Tech customers are saying about this product...

See More Reviews
Black

"Noise cancelling is excellent and they are far more comfortable than any of my previous headphones"

WS
By: WilliamS863 02/05/24
Black

"I upgraded from the Linkbuds-S and it's a good step up if yo ...view more"

G
By: Guest 30/04/24
Black

"I have a pair of WH-1000mx3 through to mx5 and I wanted some earbuds. They don't skip, stutter, or give me issues re: sound quality. My only minor issue is that they should have lo ...view more"

G
By: Guest 09/01/24

Features



The Best Noise Cancelling*

The WF-1000XM5 reduces external noise over a wide bandwidth, from low to high frequencies. It contains two proprietary processors that cancel more external noise than ever, a new high-performance driver unit Dynamic Driver X, dual feedback microphones, and innovative Noise Isolation Earbud Tips for a more stable fit. Real-time noise-cancelling processing can be optimised to provide the best performance for your environment, so you will hear a big difference, especially in aeroplanes, trains, or buses. 

*As of April 10, 2023. Ambient noise reduction according to research by Sony Corporation, measured using JEITA-compliant guidelines for the top 10 brands (by market share) of truly wireless style of noise-cancelling headphones market.

Multi Noise Sensor technology

Three microphones on each earbud, including dual feedback mics, improve low-frequency cancellation performance. This is our biggest ever step forward in noise cancelling, resulting in ambient sound captured even more accurately. So you can enjoy one of our purest sounds.

Unbeatable Noise Cancellation*

Exclusively developed by Sony, the Integrated Processor V2 unlocks the full potential of our HD Noise Cancelling Processor QN2e. This unique combination of technology controls the six microphones, across both ears, to deliver unprecedented noise-cancelling quality that can be adapted to provide the best performance for your environment.

*As of April 10, 2023. Ambient noise reduction according to research by Sony Corporation, measured using JEITA-compliant guidelines for the top 10 brands (by market share) of truly wireless style of noise-cancelling headphones market.

New high-quality sound and noise cancelling driver unit

The specially designed driver unit Dynamic Driver X able to reproduce lower frequencies has been improved using a dome-edge separation structure that combines different materials, allowing for a more accurate generation of cancellation waves in the lower frequencies.

Feel a more stable fitting earbud

Noise Isolation Earbud Tips feature a unique polyurethane foam material which reduces noise in the high-frequency range. Soft and elastic, they maximise the contact area between the earbud tip and the ear canal, insulating your sound and reducing noise. It also improves adhesion to the ear canal for a more secure, stable fit.

Astonishing sound quality

The specially designed driver unit Dynamic Driver X provides wide frequency reproduction, enabling deeper bass, subtle vocals and enhanced fine detail, especially on high-pitched instruments. The consummate performance, across the full range of frequencies, delivers a smooth and natural sound regardless of what you're listening to.

Enjoy richer, more detailed vocals

Thanks to a specially designed driver unit Dynamic Driver X for wide frequency reproduction, you will experience richer vocals and enhanced fine details. The diaphragm structure combines several different materials for the dome and the edge, achieving low distortion and a clear sound quality.

Designed for less distortion

By combining our HD Noise Cancelling Processor QN2e and Integrated Processor V2, the WF-1000XM5 incorporates precision 24-bit audio processing and high-performance analogue amplification. The result is low distortion and crystal clear audio reproduction.

Enjoy High-Resolution Audio

The WF-1000XM5 supports High-Resolution Audio Wireless, thanks to LDAC™, our industry-adopted audio coding technology. LDAC™ transmits approximately three times more data* than conventional Bluetooth® audio for exceptional High-Resolution Audio quality** that is closer than ever to the studio recording.

*At the maximum transfer rate of 990 kbps.
**You need to set the function to "Priority on Sound Quality" using the Sony | Headphones Connect app. Compatible devices supporting LDAC will be required.

AI technology for precision sound

Using Edge-AI (Artificial Intelligence), DSEE Extreme™* upscales compressed digital music files in real-time, including those from popular streaming services. It dynamically recognises each song's instrumentation, musical genre and individual elements, and restores high-range sound lost in compression.

*Activate the DSEE Extreme™ from the Sony | Headphones Connect app.

A = Expanded audio dynamics (strings and whisper-quiet subtleties)
B = Restored high frequencies (acoustic and vocal instrument realism)

Head-tracking function

Head tracking ensures a realistic and compelling listening experience by automatically adjusting sound fields to compensate for your head movement. Sounds are precisely aligned with your smartphone screen, even as you move, to completely involve you in your viewing by connecting to compatible smartphones/services*.

*You can experience spatial sound content (like Netflix, YouTube) with Android 13 smartphones capable of head tracking. Also, you can experience 360 Reality Audio content with Xperia 1 V on 360 Reality Audio Live app, such as nugs.net or TIDAL. Some services may not be available in certain countries/regions.

Conventional use
With conventional headphones, when your head moves, the sound moves with the headphones. This disconnects the sound from its position in space, impairing the 3D effect and presence.

With head-tracking capability
With head tracking, when you move your head, the sound field retains its original position in 3D space - for a realistic viewing and listening experience

Certified headphones for a personalised experience

With 360 Reality Audio certified headphones and the Sony | Headphones Connect app, optimise your experience by analysing your individual ear shape, and enjoy the ultimate immersive music experience.

An advanced personal optimisation algorithm gives an even greater sense of sound space, distance and height, allowing you to become even more immersed in the music*,**.

*The same experience as the headphones (shown in picture) is available.
**Sony | Headphones Connect App is needed and may require a subscription to a music streaming service for which fees apply. Some services may not be available in certain countries/regions.

360 Spatial Sound Personalizer

With the Sony | 360 Spatial Sound Personalizer app*, you'll enjoy a sound experience that's optimised for you. The app captures and analyses your ear shape, allowing these headphones to create your spatial sound field when paired with BRAVIA XR TVs**, ***.

*Sony | 360 Spatial Sound Personalizer is an app that personalises your sound experience when connected to a BRAVIA XR™ TV.
**Firmware update available by Jan 2022 and is required to enjoy 360 Spatial Sound on BRAVIA XR™. A network connection is required for the firmware update of BRAVIA XR™.
***The same experience as WH-1000XM4 headphones (shown in the picture) is available.

Dolby Atmos® Experience

With a Sony WLA-NS7 wireless transmitter connected to a BRAVIA XR TV*, your headphones create the ideal arrangement of phantom speakers all around you so you can enjoy a Dolby Atmos experience. Be immersed in the scene and feel right at the heart of the action**.

*Firmware update available by Jan 2022 and is required to enjoy 360 Spatial Sound on BRAVIA XR™. A network connection is required for the firmware update of BRAVIA XR™.
**Sony | Headphones Connect App is needed and may require a subscription to a music streaming service for which fees apply. Some services may not be available in certain countries/regions.

Sony's best ever call quality*

Thanks to an AI-based noise reduction algorithm based on Deep Neural Network (DNN) processing, and bone conduction sensors, your voice will come through clear and more natural, even in a noisy environment. And if you're outdoors, the noise reduction structure will minimise any wind whooshes, so you always know you'll be heard.

*As of June 26th 2023, in truly wireless headphones.

Detects speech vibrations to enhance clarity

Bone conduction sensors pick up the vibration of your voice directly from your skull bones, helping to isolate your speech from ambient sounds and background noise, for clear calls in even loud environments.

Mute the outside world for clear call quality

With Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations. Our noise reduction algorithm was developed with AI machine learning using more than 500 million voice samples to suppress ambient noise, increase accuracy and extract your voice clearly in various environments.

Always hear and be heard

A wind noise reduction structure and a mesh wrap in the microphone will minimise noise during calls so you can be heard clearly in windy conditions.

Small and beautifully designed

With an improved glossy texture and a more luxurious feel, these earbuds fit comfortably in your ears while keeping out external sounds. By downsizing the headphone body and optimising the placement of the components, the earbud is now approximately 25% smaller and 20% lighter than the WF-1000XM4. We've also reduced the size of the charging case, so it will sit even more sleekly in your pocket.

Comfortable and secure

Our WF-1000XM5 earbuds feature a shape that perfectly matches the human ear with an ergonomic design for a more stable fit. We've designed the WF-1000XM5 utilising extensive ear-shape data collated since introducing the world's first in-ear headphones in 1982. Our continuous evaluation of different ear shapes and sensitivities has helped us design an ideal earbud shape, secure and comfortable for almost everybody.

A comfortable fit and better sound insulation

New Noise Isolation Earbud Tips are made from an exclusive material that improves fitting and increases comfort thanks to reduced pressure in the ear due to a newly designed shape. The earbuds come in four sizes, including SS.

Smooth switching

For total convenience, the WF-1000XM5 can be paired with two Bluetooth® devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With the multipoint connection you can quickly switch to a ringing device, then back by simply resuming playback on the other device.

A clear, stable Bluetooth signal

These earbuds utilise a powerful new Integrated Processor V2, which transmits a Bluetooth signal simultaneously to and from both ears, so you can enjoy a stable sound.
These earbuds are ready for LE Audio (Beta version), a next generation Bluetooth audio that enables ultra low latency - ideal for gaming*.

*Feature requires firmware update. Feature requires connection to a compatible smartphone, Xperia 1 IV / Xperia 5 IV, availability may vary by region.

A) Conventional L to R Relay BT Transmission.
B) WF-1000XM5 L/R Simultaneous BT Transmission

Adjusts to the world around you

Adaptive Sound Control senses where you are and what you're doing, then uses AI to change ambient sound settings for the ideal listening experience. Over time, it will learn your behaviour, recognise locations you visit often, and tailor the sound to suit your location.

A new sound experience for AR gaming

If you're looking for new entertainment options beyond music and movies, the WF-1000XM5 uses new sensors and spatial sound technology to deliver immersive sound for Augmented Reality games like "Ingress" from Niantic*,**.

When playing "Ingress" with the WF-1000XM5, sensor and spatial sound technologies deliver a new experience: using head tracking, the sound is conveyed from different directions to line up perfectly with the action on the screen.

*The service may not be available in some countries/regions.
**Feature requires firmware update, available in the summer 2023.

Seamless music and audio notifications

Auto Play delivers music and audio notifications just when you need them. Music plays at your preferred timings, such as when you're putting your headphones on or starting to walk for a break, uplifting your mood effortlessly. Audio notification reminds you of all your important events, so your phone can stay safely in your pocket. Link with Spotify, Endel and Music apps3 to get your favourite music and relaxing soundscapes. Auto Play app is in Beta, which means its features and experiences might be changed and improved*,**,***.

*Install the Auto Play app and set up with Sony | Headphones Connect app. Terms and conditions for available partner services and their contents, as well as related software (including operating systems) apply. The contents of this application are subject to change without notice, and this application may be updated or terminated without notice.
**Install the Spotify or Endel app and set up with Auto Play app. Auto Play, Spotify and Endel service may not be available in some countries/regions.
***Update the version of Sony Auto Play app to use the latest functions.



Talk and hear only ambient sound

You can set Speak-to-Chat to pause the music as soon as you start speaking to someone, so you can hear just ambient sound and conduct a conversation* - handy if you want to keep your headphones on or your hands are full. Once your chat is over, your music will start playing again automatically**.

*In rare cases, Speak-to-Chat may unintentionally start up in response to vibrations caused by devices such as electric toothbrushes, electric massagers or electric shavers, and activities such as brushing teeth, coughing or humming.
**Set the function to "ON" from the Sony | Headphones Connect app. Then, tap either the left or right touch panel to deactivate Speak-to-Chat and return to your music immediately. Otherwise, music will resume playing by default 15-seconds after your conversation ends in Speak-to-Chat mode. This time frame can be customised using the Sony | Headphones Connect app.

Instant pause. Instant play.

1. Just take the earbuds out of your ears, and the music stops - a proximity sensor knows when you are wearing one or both earbuds.
2. Pop the earbuds back in, and the music starts again.

Quick access to your favourite music and soundscapes

With Quick Access, you can configure these wireless earbuds to resume Spotify* music playback or Endel** personalised soundscapes with two or three taps - with no need to touch your smartphone.

*Install the Spotify app and set up with Sony | Headphones Connect app. Spotify service may not be available in some countries/regions. Spotify and all other trademarks related to the Spotify brand are the sole property of Spotify AB.
**Install the Endel app and set up with Sony | Headphones Connect app. Endel service and Endel Quick Access function may not be available in some countries/regions. Make sure the Endel app version is compatible with LinkBuds Series headphones. Detailed information, such as release timing, is available on the Endel website: https://code.endel.io/sony?code=SONY/

Control headphones with head gestures

You can operate your earbuds using natural head gestures, like receiving or declining calls* or operating Auto Play**,*** by nodding or shaking your head.

*Calling App for Android excluded.
**Install the Auto Play app and set up with Sony | Headphones Connect app. Terms and conditions for available partner services and their contents, as well as related software (including operating systems) apply. The contents of this application are subject to change without notice, and this application may be updated or terminated without notice.
***Install the Spotify or Endel app and set up with Auto Play app. Auto Play, Spotify and Endel service may not be available in some countries/regions.

Everything at your fingertips

Tap on the left earbud to change from Noise Cancelling to Ambient Sound, long tap for Quick Attention, or double tap on the right to skip to the next track. You can even turn the volume up or down by tapping four or more times in a row*. With simple customisation available in the free Headphones Connect app you can assign your own functions to each earbud.
Image of a person wearing the WF-1000XM5 headphones and tapping them with one finger

*The Sony | Headphones Connect app lets you assign alternative options, such as Google Assistant, Amazon Alexa, and music volume control, to each earbud. If neither Noise Cancelling nor Ambient Sound is required, set the function to "OFF" using the Sony| Headphones Connect app. Moreover, you can assign your tasks to each earbud using the Headphones Connect app.

Listen safely with Sony | Headphones Connect app

To help protect your ears, you can check your volume compared to data from the World Health Organization (WHO). For example, when 80% of the WHO weekly sound pressure standard is reached, the volume will automatically drop to a level with less impact on your ear. If you want to track the benefits, you can visualise the time that noise cancellation has protected your ears from sounds that could harm your hearing.

How do you like to listen?

With the Sony | Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow focusing on voices. Thanks to the new Equaliser setting, you can adjust the sound to your preference by listening to and comparing your preferred sound quality within the app.

Control with your voice

Get hands-free help by saying "Ok Google" or "Alexa" to activate your preferred voice assistant*. Then, listen to music, connect with friends, get notifications, set reminders, and more. You can even control the features of your headphones, like noise cancellation with your voice**.

*Google Assistant headphones features, including "OK Google" hot word detection, are only available when connected to a supported Android™ device. Google and Android are trademarks of Google LLC. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Google Assistant and Alexa are unavailable in all languages and countries/regions. Install the Google app and set up with Sony | Headphones Connect app. For Amazon Alexa, install the Amazon Alexa app and set it up with Sony | Headphones Connect app.
**Only available for Google Assistant. Please see details on https://support.google.com/assistant/answer/7172842#headphones

Find your headphones with Fast Pair

In one tap, the WF-1000XM5 enables quick, effortless Bluetooth pairing with your Android™ devices*.

*Android phones running Marshmallow and above/6.0+ are required.

Easy pairing with your computer

Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop PC or tablet. When pairing mode is selected, pop-up pairing guidance appears on nearby Windows 11 or Windows 10 devices.

Water resistant for everyday use

With an IPX4 water resistance rating*, splashes and sweat won't stop these headphones - so you can keep moving to the music.

*Except for the unit's sound conduit (sound exit tube), ventilation holes, and microphone holes. The charging case and the earbud tips are not water resistant.

Listen all day, charge in minutes

You can enjoy up to 8 hours of charge on your headphones and store another 16 hours in the case for a full 24 hours* of listening every time you leave the house. And, for your convenience, a 3-minute quick charge will give you up to 60 minutes of play. The Sony | Headphones Connect app will notify you when your charging case drops below 30%.

*8 hours (earbuds) and 16 hours (charging case), total 24 hours when using Noise Cancelling and Bluetooth® connection. Or 12 hours (earbuds) and 24 hours (charging case), a total of 36 hours when using Bluetooth® connection with Noise Cancelling switched off.

Easy wireless charging with Qi technology

Qi technology offers easy wireless charging*. You can even use a smartphone with Qi technology and battery share function**, like the latest Xperia models, to charge your headphones in their charging case.

*The charging pad is sold separately. The charging case is compatible with wireless charging pads that meet the Qi standard. However, depending on the wireless charging pad you are using, it may not be able to charge properly.
**Xperia 1 V availability may vary by region. It is not possible to power the Headphone while charging the Xperia.

Aiming to achieve a smaller footprint

Inspired by the beauty of the world, Sony is playing its part to help preserve the Earth. We are accelerating numerous initiatives to benefit the environment to achieve a zero environmental footprint across the entire Sony Group by the year 2050.

Recycled plastic materials

The WF-1000XM5 is constructed using a variety of recycled plastic materials*.

*Recycled plastic is used in multiple parts of the headphone body and the case, subject to change.

Packaging made from 100% paper materials

We continue to advance the adoption of Sony's proprietary paper, Original Blended Material, for the packaging of our flagship headphone model, the 1000X series (the WF-1000XM5, WF-1000XM4 and WH-1000XM5). Original Blended Material is an environmentally conscious paper material made from bamboo, sugarcane fibres, and post-consumer recycled paper*.

*Depending on geographical region. Coating and adhesive materials are excluded.

Specifications

COLOUR

Black

WHAT'S IN THE BOX

Charging Case
Noise Isolation Earbuds Tips
Reference Guide (New)
USB Cable

Size & Weight

Weight

Approx. 5.9 g x 2 (including earbud tips (M) )

General Features

Headphone Type

Closed, dynamic

Driver Unit

8.4 mm

Frequency Response(Bluetooth® Communication)

20 Hz - 20,000 Hz (44.1 kHz sampling) / 20 Hz - 40,000 Hz (LDAC 96 kHz sampling 990 kbps)

Volume Control

Yes

Waterproof

Yes (IPX4 equivalent)

DSEE Extreme

Yes

AMBIENT SOUND MODE

Yes

Battery

Battery Charge Time

Approx. 1.5 Hrs

Battery Charge Method

USB charge / Wireless charge (with case)

Battery Life(continuous music playback time)

Max. 8 hrs (NC ON) / Max. 12 hrs (NC OFF)

BATTERY LIFE(CONTINUOUS COMMUNICATION TIME)

Max. 6 hrs (NC ON) / Max. 7 hrs (NC OFF)

Bluetooth® Specification

Bluetooth® version

Bluetooth Specification Version 5.3

Effective Range

10 m

Frequency Range

2.4 GHz band (2.4000 GHz - 2.4835 GHz)

Profile

A2DP, AVRCP, HFP, HSP, TMAP, CSIP, MCP, VCP, CCP

Supported Audio Format(s)

SBC, AAC, LDAC, LC3

Supported Content Protection

SCMS-T

Noise Cancelling

Ambient Sound Mode

Yes

Quick Attention

Yes

Charging Case

Weight

Approx. 39 g

Dimension

Approx. 64.6 x 40.0 x 26.5 mm

Battery Charge Time

Approx. 2 Hrs (USB charging)

Manufacturer Part No:
WF1000XM5B
Brand:
Product Type:
True Wireless Noise Cancelling In-Ear Headphones
UPC
-
Product Family:
-
Shipping Weight:
0.2 kg
PB Part No:
HSTSNY020050
Product Model:
WF-1000XM5
Warranty: 12 months *
* Warranty period is as stated above unless the manufacturer has chosen to specify a longer period.
All warranties are return to base unless otherwise specified.

Reviews

3.4 out of 5 Stars Based on 16 Reviews
5 Stars
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4 Stars
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A great purchase

Colour: Black

I would highly recommend these headphones to anyone looking for a pair of noise canceling in-ear headphones that deliver excellent performance and comfort. These headphones are definitely worth buying!

SE
By: StevenE9 02/11/23
Verified Owner
2 out of 2 users found this review helpful
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Goodbye AirPods

Colour: Black

After losing my well use AirPod Pros and my podcasts to listen to stacking up I needed a replacement.
These are what I went with and don’t have a single regret. The product has a premium feel and build quality.The audio quality is significantly better than AirPods.
The integration with my iPhone isn’t as thorough as what you’d get from AirPods but this is just a tactic from Apple.
There’s an app to make customisations to button response and many features to play with.
All in all, I highly recommend these eat buds and have no regrets with my purchase

EM
By: ElliotM27 25/10/23
Verified Owner
1 out of 1 user found this review helpful
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They don't stay in my ears

Colour: Black

Pros: sound amazing. Everything the reviews say about them are true.
Noise canceling worked well on flights, although I did have to turn off the "talk to let ambient sound in" function as the sound of the engines were being mistaken as my voice (!).
The 360 sound with a Tidal HiFi plus... amazing.
If that were it, I'd say 5 stars. But alas...
It all means nothing if they don't stay in my ears. A critical fail that cant be overlooked. Everyones ears are different but utterly infuriating for me. I've tried every OEM tip, I've brought aftermarket foam ones, aftermarket silicon ones. Maddening and expensive waste. Now for sale on trademe if you ...view more

G
By: Guest 27/02/24
2 out of 3 users found this review helpful
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Very poor noise cancelling.

Colour: Black

Very disappointed with the noise cancelling. It is very difficult with the foam tips to get a good seal, I have tried changing tips to no avail. In addition the blue tooth connection drops off intermittently. I have since bought the new Bose Ultra earbuds which are infinitely better in every respect. Returned these twice to Sony who state they are working fine. Plenty of evidence now on the web that the foam tips may not be suitable for some people making the earphones totally useless if noice cancelling is important to you.

DI
By: DavidI35 08/03/24
Verified Owner
1 out of 1 user found this review helpful
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For the price I was expecting more

Colour: Black

For the price I was expecting quality, and for the most part that is what I got. The battery is good, my ears start to chaff before they hit 70%. A bit disgusting, but even after thoroughly cleaning my ears almost daily it still collects wax so be warned. Noise cancelling is the same as if you just put ear plugs in and the transparency mode is kinda cool, picks up the swishing of fabric and faint bird song you normally wouldn't notice. Overall the build quality is very good.

IP
By: IsaacP25 08/01/24
Verified Owner
1 out of 1 user found this review helpful
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The Sony Best In ear Headphones Yet

Colour: Black

I have had the last 2 versions of Sony earbuds. The XM5s are by far the best for me they sound great and are very comfortable to wear.

CM
By: CliveM5 22/08/23
Verified Owner
1 out of 1 user found this review helpful
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These are the best ear buds you can buy

Colour: Black

Noise cancelling is excellent and they are far more comfortable than any of my previous headphones

WS
By: WilliamS863 02/05/24
0 out of 0 users found this review helpful
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Great sound clarity and very comfortable

Colour: Black

I upgraded from the Linkbuds-S and it's a good step up if you want the better noise cancelling.
Music has good base with perfect clarity through the mids and high with robust noise cancelling.
Ear buds tips are very comfortable, I can use them for hours on end no problem.
After running the "Determine Optimal Earbud Tips" function in the the app and getting the correct size tip installed these went from great to awesome!
The only thing I think could have been better is the surface of the buds is shiny and a little slippery so need to be careful when removing from your ears.

G
By: Guest 30/04/24
0 out of 0 users found this review helpful
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They Keep falling out of my ears

Colour: Black

I need to stick them in and then twist them upwards to try and have them stay in my ears for any length of time and then it's only a matter of time before they still drop our on the gravity of their own weight. It doesn't seem to matter which size air cushions I put on them either. I see I am not the only person who experiences this too. Sound quality and functionality is good however while they are in.

AC
By: AaronC227 26/04/24
0 out of 0 users found this review helpful
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Consider other products

Colour: Black

I want to give a 1-star for the following reasons:

1) The connection keeps dropping, irrespective of the technical method chosen in the Sony headphone app (there is a feature for high-fidelity audio OR more stable connectivity)

2) ANC is really comparable to a PASSIVE Noise Cancelling. I have an OLD Bose QuietComfort 20, and walking on the streets with any of these results in the same level of sound cancelling: you can still hear all sounds (and YES, I constantly check if it is activated and if the earbuds are deep into the ear channel)

3) Call quality using the mic from the earbuds are really poor, and people often complain of "muff...view more

JC
By: JohnbeckeC 20/04/24
0 out of 0 users found this review helpful
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Get them if you aren't upgrading

Colour: Black

I had the XM3 earbuds for 4+ years and finally upgraded. These are not worth the upgrade, the only difference I can ACTUALLY notice (yes sound quality may be better but as a user you won't notice the difference unless side by side, they both sound good) is they fit in your ear better so you don't have to adjust them as much and the battery life. Unless you use these all day you really don't need 24 hours of battery considering it comes with a charger case.

We are at the point in technology where we get small increments but companies still sell as if it's 2004 and each new product is a massive change, it really isn't. I am legit disappoint...view more

AY
By: AndrewY994 11/03/24
Verified Owner
0 out of 0 users found this review helpful
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Yet again, fantastic sound.

Colour: Black

I have a pair of WH-1000mx3 through to mx5 and I wanted some earbuds. They don't skip, stutter, or give me issues re: sound quality. My only minor issue is that they should have looked at some wing tip design, like the Seinheiser TW M3's they stayed secure in your ear and basically had to be pried out. My left earbud feels a little insecure every time I put it in, but I am sure by and large it wont be an issue for most folks, you get like, 4 different sizes.

I have been using these for 2 weeks every day, again, the sound is fantastic. The noise cancelling, or the inclusion of outside noise is great.

G
By: Guest 09/01/24
0 out of 0 users found this review helpful
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Delivery & Pick-up

Shipping Costs

Shipping costs vary based on your location and the items being shipped and in some cases shipping may even be FREE.

To calculate what the shipping costs will be for your order, add the items you are interested in to your cart, view the Shopping Cart page, and select your 'Delivery Area' to calculate the shipping cost.

Shipping Security & Insurance

All orders shipped by PB Tech are sent via a courier with a signature required for each delivery. In some cases, and only where you have given the courier company permission to leave orders at a designated location, your order may be delivered without requiring a signature. All orders sent by PB Tech are fully insured in the unlikely event that your item(s) are damaged or go missing in transit.

Delivery Estimates

The delivery time-frame (in days) for each product we sell is detailed on the individual product page just to the right of the main product image. From when you place your order, in-stock products typically arrive within 7-10 working days for all countries that we ship to.

Overseas Shipments

If you are located in New Zealand, you can order directly from our New Zealand site www.pbtech.co.nz. If you are located in Australia you can order directly from our Australian website www.pbtech.com/au

Returns & Warranty

7 day right of exchange

If you change your mind after making a purchase, or realise you have ordered the incorrect item, you can enjoy the peace of mind that we offer a 7 day exchange policy.

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Sony WF-1000XM5 True Wireless Noise Cancelling In-Ear Headphones - Black

The best noise cancelling performance on the market.
  • Brand: Sony
  • MPN: WF1000XM5B
  • Part #: HSTSNY020050
PB Tech price NZD $338.25

Date Created: 00:02, 04-05-2024
Product URL: https://www.pbtech.com/pacific/product/HSTSNY020050/Sony-WF-1000XM5-True-Wireless-Noise-Cancelling-In?is-review=1

Features



The Best Noise Cancelling*

The WF-1000XM5 reduces external noise over a wide bandwidth, from low to high frequencies. It contains two proprietary processors that cancel more external noise than ever, a new high-performance driver unit Dynamic Driver X, dual feedback microphones, and innovative Noise Isolation Earbud Tips for a more stable fit. Real-time noise-cancelling processing can be optimised to provide the best performance for your environment, so you will hear a big difference, especially in aeroplanes, trains, or buses. 

*As of April 10, 2023. Ambient noise reduction according to research by Sony Corporation, measured using JEITA-compliant guidelines for the top 10 brands (by market share) of truly wireless style of noise-cancelling headphones market.

Multi Noise Sensor technology

Three microphones on each earbud, including dual feedback mics, improve low-frequency cancellation performance. This is our biggest ever step forward in noise cancelling, resulting in ambient sound captured even more accurately. So you can enjoy one of our purest sounds.

Unbeatable Noise Cancellation*

Exclusively developed by Sony, the Integrated Processor V2 unlocks the full potential of our HD Noise Cancelling Processor QN2e. This unique combination of technology controls the six microphones, across both ears, to deliver unprecedented noise-cancelling quality that can be adapted to provide the best performance for your environment.

*As of April 10, 2023. Ambient noise reduction according to research by Sony Corporation, measured using JEITA-compliant guidelines for the top 10 brands (by market share) of truly wireless style of noise-cancelling headphones market.

New high-quality sound and noise cancelling driver unit

The specially designed driver unit Dynamic Driver X able to reproduce lower frequencies has been improved using a dome-edge separation structure that combines different materials, allowing for a more accurate generation of cancellation waves in the lower frequencies.

Feel a more stable fitting earbud

Noise Isolation Earbud Tips feature a unique polyurethane foam material which reduces noise in the high-frequency range. Soft and elastic, they maximise the contact area between the earbud tip and the ear canal, insulating your sound and reducing noise. It also improves adhesion to the ear canal for a more secure, stable fit.

Astonishing sound quality

The specially designed driver unit Dynamic Driver X provides wide frequency reproduction, enabling deeper bass, subtle vocals and enhanced fine detail, especially on high-pitched instruments. The consummate performance, across the full range of frequencies, delivers a smooth and natural sound regardless of what you're listening to.

Enjoy richer, more detailed vocals

Thanks to a specially designed driver unit Dynamic Driver X for wide frequency reproduction, you will experience richer vocals and enhanced fine details. The diaphragm structure combines several different materials for the dome and the edge, achieving low distortion and a clear sound quality.

Designed for less distortion

By combining our HD Noise Cancelling Processor QN2e and Integrated Processor V2, the WF-1000XM5 incorporates precision 24-bit audio processing and high-performance analogue amplification. The result is low distortion and crystal clear audio reproduction.

Enjoy High-Resolution Audio

The WF-1000XM5 supports High-Resolution Audio Wireless, thanks to LDAC™, our industry-adopted audio coding technology. LDAC™ transmits approximately three times more data* than conventional Bluetooth® audio for exceptional High-Resolution Audio quality** that is closer than ever to the studio recording.

*At the maximum transfer rate of 990 kbps.
**You need to set the function to "Priority on Sound Quality" using the Sony | Headphones Connect app. Compatible devices supporting LDAC will be required.

AI technology for precision sound

Using Edge-AI (Artificial Intelligence), DSEE Extreme™* upscales compressed digital music files in real-time, including those from popular streaming services. It dynamically recognises each song's instrumentation, musical genre and individual elements, and restores high-range sound lost in compression.

*Activate the DSEE Extreme™ from the Sony | Headphones Connect app.

A = Expanded audio dynamics (strings and whisper-quiet subtleties)
B = Restored high frequencies (acoustic and vocal instrument realism)

Head-tracking function

Head tracking ensures a realistic and compelling listening experience by automatically adjusting sound fields to compensate for your head movement. Sounds are precisely aligned with your smartphone screen, even as you move, to completely involve you in your viewing by connecting to compatible smartphones/services*.

*You can experience spatial sound content (like Netflix, YouTube) with Android 13 smartphones capable of head tracking. Also, you can experience 360 Reality Audio content with Xperia 1 V on 360 Reality Audio Live app, such as nugs.net or TIDAL. Some services may not be available in certain countries/regions.

Conventional use
With conventional headphones, when your head moves, the sound moves with the headphones. This disconnects the sound from its position in space, impairing the 3D effect and presence.

With head-tracking capability
With head tracking, when you move your head, the sound field retains its original position in 3D space - for a realistic viewing and listening experience

Certified headphones for a personalised experience

With 360 Reality Audio certified headphones and the Sony | Headphones Connect app, optimise your experience by analysing your individual ear shape, and enjoy the ultimate immersive music experience.

An advanced personal optimisation algorithm gives an even greater sense of sound space, distance and height, allowing you to become even more immersed in the music*,**.

*The same experience as the headphones (shown in picture) is available.
**Sony | Headphones Connect App is needed and may require a subscription to a music streaming service for which fees apply. Some services may not be available in certain countries/regions.

360 Spatial Sound Personalizer

With the Sony | 360 Spatial Sound Personalizer app*, you'll enjoy a sound experience that's optimised for you. The app captures and analyses your ear shape, allowing these headphones to create your spatial sound field when paired with BRAVIA XR TVs**, ***.

*Sony | 360 Spatial Sound Personalizer is an app that personalises your sound experience when connected to a BRAVIA XR™ TV.
**Firmware update available by Jan 2022 and is required to enjoy 360 Spatial Sound on BRAVIA XR™. A network connection is required for the firmware update of BRAVIA XR™.
***The same experience as WH-1000XM4 headphones (shown in the picture) is available.

Dolby Atmos® Experience

With a Sony WLA-NS7 wireless transmitter connected to a BRAVIA XR TV*, your headphones create the ideal arrangement of phantom speakers all around you so you can enjoy a Dolby Atmos experience. Be immersed in the scene and feel right at the heart of the action**.

*Firmware update available by Jan 2022 and is required to enjoy 360 Spatial Sound on BRAVIA XR™. A network connection is required for the firmware update of BRAVIA XR™.
**Sony | Headphones Connect App is needed and may require a subscription to a music streaming service for which fees apply. Some services may not be available in certain countries/regions.

Sony's best ever call quality*

Thanks to an AI-based noise reduction algorithm based on Deep Neural Network (DNN) processing, and bone conduction sensors, your voice will come through clear and more natural, even in a noisy environment. And if you're outdoors, the noise reduction structure will minimise any wind whooshes, so you always know you'll be heard.

*As of June 26th 2023, in truly wireless headphones.

Detects speech vibrations to enhance clarity

Bone conduction sensors pick up the vibration of your voice directly from your skull bones, helping to isolate your speech from ambient sounds and background noise, for clear calls in even loud environments.

Mute the outside world for clear call quality

With Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations. Our noise reduction algorithm was developed with AI machine learning using more than 500 million voice samples to suppress ambient noise, increase accuracy and extract your voice clearly in various environments.

Always hear and be heard

A wind noise reduction structure and a mesh wrap in the microphone will minimise noise during calls so you can be heard clearly in windy conditions.

Small and beautifully designed

With an improved glossy texture and a more luxurious feel, these earbuds fit comfortably in your ears while keeping out external sounds. By downsizing the headphone body and optimising the placement of the components, the earbud is now approximately 25% smaller and 20% lighter than the WF-1000XM4. We've also reduced the size of the charging case, so it will sit even more sleekly in your pocket.

Comfortable and secure

Our WF-1000XM5 earbuds feature a shape that perfectly matches the human ear with an ergonomic design for a more stable fit. We've designed the WF-1000XM5 utilising extensive ear-shape data collated since introducing the world's first in-ear headphones in 1982. Our continuous evaluation of different ear shapes and sensitivities has helped us design an ideal earbud shape, secure and comfortable for almost everybody.

A comfortable fit and better sound insulation

New Noise Isolation Earbud Tips are made from an exclusive material that improves fitting and increases comfort thanks to reduced pressure in the ear due to a newly designed shape. The earbuds come in four sizes, including SS.

Smooth switching

For total convenience, the WF-1000XM5 can be paired with two Bluetooth® devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With the multipoint connection you can quickly switch to a ringing device, then back by simply resuming playback on the other device.

A clear, stable Bluetooth signal

These earbuds utilise a powerful new Integrated Processor V2, which transmits a Bluetooth signal simultaneously to and from both ears, so you can enjoy a stable sound.
These earbuds are ready for LE Audio (Beta version), a next generation Bluetooth audio that enables ultra low latency - ideal for gaming*.

*Feature requires firmware update. Feature requires connection to a compatible smartphone, Xperia 1 IV / Xperia 5 IV, availability may vary by region.

A) Conventional L to R Relay BT Transmission.
B) WF-1000XM5 L/R Simultaneous BT Transmission

Adjusts to the world around you

Adaptive Sound Control senses where you are and what you're doing, then uses AI to change ambient sound settings for the ideal listening experience. Over time, it will learn your behaviour, recognise locations you visit often, and tailor the sound to suit your location.

A new sound experience for AR gaming

If you're looking for new entertainment options beyond music and movies, the WF-1000XM5 uses new sensors and spatial sound technology to deliver immersive sound for Augmented Reality games like "Ingress" from Niantic*,**.

When playing "Ingress" with the WF-1000XM5, sensor and spatial sound technologies deliver a new experience: using head tracking, the sound is conveyed from different directions to line up perfectly with the action on the screen.

*The service may not be available in some countries/regions.
**Feature requires firmware update, available in the summer 2023.

Seamless music and audio notifications

Auto Play delivers music and audio notifications just when you need them. Music plays at your preferred timings, such as when you're putting your headphones on or starting to walk for a break, uplifting your mood effortlessly. Audio notification reminds you of all your important events, so your phone can stay safely in your pocket. Link with Spotify, Endel and Music apps3 to get your favourite music and relaxing soundscapes. Auto Play app is in Beta, which means its features and experiences might be changed and improved*,**,***.

*Install the Auto Play app and set up with Sony | Headphones Connect app. Terms and conditions for available partner services and their contents, as well as related software (including operating systems) apply. The contents of this application are subject to change without notice, and this application may be updated or terminated without notice.
**Install the Spotify or Endel app and set up with Auto Play app. Auto Play, Spotify and Endel service may not be available in some countries/regions.
***Update the version of Sony Auto Play app to use the latest functions.



Talk and hear only ambient sound

You can set Speak-to-Chat to pause the music as soon as you start speaking to someone, so you can hear just ambient sound and conduct a conversation* - handy if you want to keep your headphones on or your hands are full. Once your chat is over, your music will start playing again automatically**.

*In rare cases, Speak-to-Chat may unintentionally start up in response to vibrations caused by devices such as electric toothbrushes, electric massagers or electric shavers, and activities such as brushing teeth, coughing or humming.
**Set the function to "ON" from the Sony | Headphones Connect app. Then, tap either the left or right touch panel to deactivate Speak-to-Chat and return to your music immediately. Otherwise, music will resume playing by default 15-seconds after your conversation ends in Speak-to-Chat mode. This time frame can be customised using the Sony | Headphones Connect app.

Instant pause. Instant play.

1. Just take the earbuds out of your ears, and the music stops - a proximity sensor knows when you are wearing one or both earbuds.
2. Pop the earbuds back in, and the music starts again.

Quick access to your favourite music and soundscapes

With Quick Access, you can configure these wireless earbuds to resume Spotify* music playback or Endel** personalised soundscapes with two or three taps - with no need to touch your smartphone.

*Install the Spotify app and set up with Sony | Headphones Connect app. Spotify service may not be available in some countries/regions. Spotify and all other trademarks related to the Spotify brand are the sole property of Spotify AB.
**Install the Endel app and set up with Sony | Headphones Connect app. Endel service and Endel Quick Access function may not be available in some countries/regions. Make sure the Endel app version is compatible with LinkBuds Series headphones. Detailed information, such as release timing, is available on the Endel website: https://code.endel.io/sony?code=SONY/

Control headphones with head gestures

You can operate your earbuds using natural head gestures, like receiving or declining calls* or operating Auto Play**,*** by nodding or shaking your head.

*Calling App for Android excluded.
**Install the Auto Play app and set up with Sony | Headphones Connect app. Terms and conditions for available partner services and their contents, as well as related software (including operating systems) apply. The contents of this application are subject to change without notice, and this application may be updated or terminated without notice.
***Install the Spotify or Endel app and set up with Auto Play app. Auto Play, Spotify and Endel service may not be available in some countries/regions.

Everything at your fingertips

Tap on the left earbud to change from Noise Cancelling to Ambient Sound, long tap for Quick Attention, or double tap on the right to skip to the next track. You can even turn the volume up or down by tapping four or more times in a row*. With simple customisation available in the free Headphones Connect app you can assign your own functions to each earbud.
Image of a person wearing the WF-1000XM5 headphones and tapping them with one finger

*The Sony | Headphones Connect app lets you assign alternative options, such as Google Assistant, Amazon Alexa, and music volume control, to each earbud. If neither Noise Cancelling nor Ambient Sound is required, set the function to "OFF" using the Sony| Headphones Connect app. Moreover, you can assign your tasks to each earbud using the Headphones Connect app.

Listen safely with Sony | Headphones Connect app

To help protect your ears, you can check your volume compared to data from the World Health Organization (WHO). For example, when 80% of the WHO weekly sound pressure standard is reached, the volume will automatically drop to a level with less impact on your ear. If you want to track the benefits, you can visualise the time that noise cancellation has protected your ears from sounds that could harm your hearing.

How do you like to listen?

With the Sony | Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow focusing on voices. Thanks to the new Equaliser setting, you can adjust the sound to your preference by listening to and comparing your preferred sound quality within the app.

Control with your voice

Get hands-free help by saying "Ok Google" or "Alexa" to activate your preferred voice assistant*. Then, listen to music, connect with friends, get notifications, set reminders, and more. You can even control the features of your headphones, like noise cancellation with your voice**.

*Google Assistant headphones features, including "OK Google" hot word detection, are only available when connected to a supported Android™ device. Google and Android are trademarks of Google LLC. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Google Assistant and Alexa are unavailable in all languages and countries/regions. Install the Google app and set up with Sony | Headphones Connect app. For Amazon Alexa, install the Amazon Alexa app and set it up with Sony | Headphones Connect app.
**Only available for Google Assistant. Please see details on https://support.google.com/assistant/answer/7172842#headphones

Find your headphones with Fast Pair

In one tap, the WF-1000XM5 enables quick, effortless Bluetooth pairing with your Android™ devices*.

*Android phones running Marshmallow and above/6.0+ are required.

Easy pairing with your computer

Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop PC or tablet. When pairing mode is selected, pop-up pairing guidance appears on nearby Windows 11 or Windows 10 devices.

Water resistant for everyday use

With an IPX4 water resistance rating*, splashes and sweat won't stop these headphones - so you can keep moving to the music.

*Except for the unit's sound conduit (sound exit tube), ventilation holes, and microphone holes. The charging case and the earbud tips are not water resistant.

Listen all day, charge in minutes

You can enjoy up to 8 hours of charge on your headphones and store another 16 hours in the case for a full 24 hours* of listening every time you leave the house. And, for your convenience, a 3-minute quick charge will give you up to 60 minutes of play. The Sony | Headphones Connect app will notify you when your charging case drops below 30%.

*8 hours (earbuds) and 16 hours (charging case), total 24 hours when using Noise Cancelling and Bluetooth® connection. Or 12 hours (earbuds) and 24 hours (charging case), a total of 36 hours when using Bluetooth® connection with Noise Cancelling switched off.

Easy wireless charging with Qi technology

Qi technology offers easy wireless charging*. You can even use a smartphone with Qi technology and battery share function**, like the latest Xperia models, to charge your headphones in their charging case.

*The charging pad is sold separately. The charging case is compatible with wireless charging pads that meet the Qi standard. However, depending on the wireless charging pad you are using, it may not be able to charge properly.
**Xperia 1 V availability may vary by region. It is not possible to power the Headphone while charging the Xperia.

Aiming to achieve a smaller footprint

Inspired by the beauty of the world, Sony is playing its part to help preserve the Earth. We are accelerating numerous initiatives to benefit the environment to achieve a zero environmental footprint across the entire Sony Group by the year 2050.

Recycled plastic materials

The WF-1000XM5 is constructed using a variety of recycled plastic materials*.

*Recycled plastic is used in multiple parts of the headphone body and the case, subject to change.

Packaging made from 100% paper materials

We continue to advance the adoption of Sony's proprietary paper, Original Blended Material, for the packaging of our flagship headphone model, the 1000X series (the WF-1000XM5, WF-1000XM4 and WH-1000XM5). Original Blended Material is an environmentally conscious paper material made from bamboo, sugarcane fibres, and post-consumer recycled paper*.

*Depending on geographical region. Coating and adhesive materials are excluded.

Specifications

COLOUR

Black

WHAT'S IN THE BOX

Charging Case
Noise Isolation Earbuds Tips
Reference Guide (New)
USB Cable

Size & Weight

Weight

Approx. 5.9 g x 2 (including earbud tips (M) )

General Features

Headphone Type

Closed, dynamic

Driver Unit

8.4 mm

Frequency Response(Bluetooth® Communication)

20 Hz - 20,000 Hz (44.1 kHz sampling) / 20 Hz - 40,000 Hz (LDAC 96 kHz sampling 990 kbps)

Volume Control

Yes

Waterproof

Yes (IPX4 equivalent)

DSEE Extreme

Yes

AMBIENT SOUND MODE

Yes

Battery

Battery Charge Time

Approx. 1.5 Hrs

Battery Charge Method

USB charge / Wireless charge (with case)

Battery Life(continuous music playback time)

Max. 8 hrs (NC ON) / Max. 12 hrs (NC OFF)

BATTERY LIFE(CONTINUOUS COMMUNICATION TIME)

Max. 6 hrs (NC ON) / Max. 7 hrs (NC OFF)

Bluetooth® Specification

Bluetooth® version

Bluetooth Specification Version 5.3

Effective Range

10 m

Frequency Range

2.4 GHz band (2.4000 GHz - 2.4835 GHz)

Profile

A2DP, AVRCP, HFP, HSP, TMAP, CSIP, MCP, VCP, CCP

Supported Audio Format(s)

SBC, AAC, LDAC, LC3

Supported Content Protection

SCMS-T

Noise Cancelling

Ambient Sound Mode

Yes

Quick Attention

Yes

Charging Case

Weight

Approx. 39 g

Dimension

Approx. 64.6 x 40.0 x 26.5 mm

Battery Charge Time

Approx. 2 Hrs (USB charging)

Date Created: 00:02, 04-05-2024
Product URL: https://www.pbtech.com/pacific/product/HSTSNY020050/Sony-WF-1000XM5-True-Wireless-Noise-Cancelling-In?is-review=1