QNAP TVS-872XT-i5-16G, Business High End Tower 8-Bay NAS Server, 8x 3.5" Bay, 2x M.2 Slot, Intel i5-8400T 6Core 1.7GHz, 16GB Memory, 1x 10G RJ-45, 2x 1G RJ-45, 2x Thunderbolt 3, 2x USB-C, HDMI, Come with 8 Camera License

I unfortunately made the decision to purchase off-the-shelf NAS (more than 1 QNAP) to save time and effort within my business and focus on other aspects. We also use cloud platforms as backup services but the NAS was intended as a local option as part of a distributed backup and as storage for IP cameras.

The software is unreliable, the machines boot randomly and regularly and I have attempted to work with QNAP support in order to resolve, but they are unhelpful even when you extract logs, save and upload. I've removed all software apart from QNAP standard software and 1 container. Sync software on these platforms is ridiculously slow p...view more I unfortunately made the decision to purchase off-the-shelf NAS (more than 1 QNAP) to save time and effort within my business and focus on other aspects. We also use cloud platforms as backup services but the NAS was intended as a local option as part of a distributed backup and as storage for IP cameras.

The software is unreliable, the machines boot randomly and regularly and I have attempted to work with QNAP support in order to resolve, but they are unhelpful even when you extract logs, save and upload. I've removed all software apart from QNAP standard software and 1 container. Sync software on these platforms is ridiculously slow performing in kilobits a second on a 10G network.

The hardware sounds great on the surface relative to competitors, but their software is completely unreliable. I believe the hardware is custom enough that I cannot flash it with a standard OS and configure it that way.

I wish I could return these units for a refund, they are just awful. I'm going to return to building my own kit when required, I've always had many many years of stable usage.

Avoid, unless you want a paperweight with blinky lights...

This item is a pile of unreliable junk the motherboard had to replaced during the warranty period which took Qnap months to repair as it was shipped back to Taiwan to be done. No extension was made to the warranted period and since being returned has had multiple issues with the latest being outside of warranty meaning if I want to use my $3600 purchase I need to pay $1050 USD to get the item fixed. A nas is an item I would expect would last much longer than this and this particular model does not have good reliably rates and many faults I would give it less than 1 star if I could I’d rather flush my money down the toilet than purchase...view more This item is a pile of unreliable junk the motherboard had to replaced during the warranty period which took Qnap months to repair as it was shipped back to Taiwan to be done. No extension was made to the warranted period and since being returned has had multiple issues with the latest being outside of warranty meaning if I want to use my $3600 purchase I need to pay $1050 USD to get the item fixed. A nas is an item I would expect would last much longer than this and this particular model does not have good reliably rates and many faults I would give it less than 1 star if I could I’d rather flush my money down the toilet than purchase another Qnap device