Geeez guys, I ordered a product from Palmerston North via the net on Sat afternoon, and before I could wash the sleep from my eyes on Monday at 8.30 am, (in Napier) there was a courier man wanting a signature at my front door. Outstanding, excellent...view more
Ended up with 2 items as one was very delayed post payment from a 3rd party retailer,
Who didn't tell me of this until after I paid.
PB TECH accepted the return of unopened item, no drama weeks later when it eventually arrived
Gave me a free retu...view more
Big Thanks to Saad Malik who helped me with a large order and had it cleared and proceed within a day!
I want to thank Yong of PBTech Petone. I bought two monitors and both proved to be faulty. Yong was very helpful and knowledgeable and he researched what he wasn't sure of. He helped me find replacement monitors for the faulty pair. I also needed...view more
Would just like to thank Marcus Kan for his impeccable service. When speaking to Marcus I was already very annoyed with other customer service representatives related to an online order of mine. Marcus stayed calm, asked all the right questions and...view more
Had a memory failure on a eufy security cam. Eufy directed me to PB Tech (as supplier) to resolve.
...view more
Smooth interaction online, easy straight forward process.
I'd like to recognize the online support I recieved from Jaxon Elder recently, he was very prompt with my requests and helped find a desirable solution though he did not have much from me to work with (e.g. I had no account at the time of issue). And...view more
I am always happy with the great support
i had a very awkward situation whereby the courier had to deliver the parcel to my house less than 40 minutes drive away.
you would think it would be delivered overnight but no 7 days later it was still at the depot.
Bailey couldnt have done more ...view more
Dealt with Saad from the web sales team, did his best to follow up on a query I had and provided me with an update. Set good expectations.
The support team was very quick and helpful :)
I have got to say what an excellent customer service from Jacky Luo ([email protected]) in customer service. So quick with his responses and gets right to the chase! Never has given me an answer that I would not like. Will be my go-to customer...view more
Have always had fair dealings with the team in the past but today Saad was amazing. He was great to deal with when I had to make an urgent change to an order. Everything was actioned while I was on the phone and he walked me through correcting...view more
I am happy with my purchase and the support I got from Saad Malik | Procurement team.
Thank you
I just went to PB tech Newmarket and needed to get a sketch pad for uni stuff and the staff worker who helped me Patricia Chan was so helpful. She was amazing. I was able to get an iPad which is $$$ was worth it. She was so nice and not condescending...view more
Purchased iPhone 15 yesterday on a repayment plan and was looked after by Sharon at PbTech Petone.
She was incredibly positive, helpful and pure joy to deal with. I’ve been looked after many times by Sharon and she is always really positive and h...view more
Bought my first ever tablet here. Am taking a while to get used to it (with a lot of help from my friends) but so far all good. Great product, great price, great delivery time.
Highly recommend using PB Tech.
Always get great service and they keep in touch regularly if something's not in stock.
PB Tech have always been easy to deal with and have gone the extra mile for me on any queries I have had, They are a great company offering a great service. Thanks you