Support Tickets

"Joe went above and beyond to keep me informed during a lengthy warranty process for my GPU. He..."

SamK75 05/09/25

"Joe Cooper was amazing when our purchase wouldn't work. He was extremely helpful and kept me..."

KarenG89 29/08/25

"Excellent service as ever. Looking forward to receiving the product!"

RobP9494 21/08/25

"Thank you Saad Malik for you prompt reply and very helpful advice and links. You covered all..."

MattL143 21/08/25

"Thank you Saad Malik for your prompt assistance with my product query. Very helpful over the..."

EmilyH87 18/08/25

"Fabulous service today from Dora Chan. She was fast, efficient and very friendly. A great..."

CarlB64 18/08/25

"I want to compliment Dora Chan on her superb service. I was having issues picking the right..."

RobS8721 17/08/25

"Really happy with my online ordering experience! I found what I wanted at a great price. The..."

KellyW889 05/08/25

"Super efficient and helpful! True reflection of what customer service should be. Thank you Saad..."

Blue_Barn1 05/08/25

"Saad Malik was a great help in providing some speedy quotes for our charity. I went away to..."

FrancisR17 24/07/25

"Saad Malik is a legend. Super helpful and super quick to respond. Always a pleasure dealing..."

RobH6371 23/07/25

"Very fast response from the PB Tech Customer Service Team, on the phone and online, in..."

FrancoisS36 23/07/25

"Want to give a huge shoutout to HJ Jo at the Penrose branch for being very helpful in resolving..."

PolashK 19/07/25

"Thank you to Saad for his warm, friendly, prompt, and professional assistance and service."

BingLiang 30/06/25

"I dealt with Saad (Manukau)- What an absolute pleasure, quick on the email and quick on the..."

SunitaL6 30/06/25

"We bought the parts for two new gaming PCs through the Westgate store with help and advice from..."

TamarahG 29/06/25

"The right earpiece of my Headphone started shorting and crackling. I returned it under warranty..."

KelvinH3 29/06/25

"Great company and they have the best prices in NZ. Keep up the excellent work team!!!"

CalebD3232 23/06/25

"Saad assisted with a problem i had with no invoice being received. He obtained it so to allow..."

DereckM 23/06/25

"Had some very tricky issues that required alot of back and forward testing of my pc. Sam at..."

JamiesonL 19/06/25

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