Testimonials

Awesome service from Saad and team at PBTech. Purchased a telly for my in-laws but it was too big - no problem, swapped out in a jiffy and new telly looking and working great. Thanks Saad Awesome service from Saad and team at PBTech. Purchased a telly for my in-laws but it was too big - no problem, swapped out in a jiffy and new telly looking and working great. Thanks Saad

Great support from the web sales team, I sent them a list of parts and they did all the compatibility checks for me. Great support from the web sales team, I sent them a list of parts and they did all the compatibility checks for me.

Great support from PB Tech Procurement Team, thank you so much. Great support from PB Tech Procurement Team, thank you so much.

By: Thanakorn_D 10/07/23

I am expressing my utmost satisfaction with the service provided by one of your online salespersons, Bahareh Moghaddam. I recently had the pleasure of interacting with her while purchasing a speaker, and I wanted to share my positive experience.

F...view more I am expressing my utmost satisfaction with the service provided by one of your online salespersons, Bahareh Moghaddam. I recently had the pleasure of interacting with her while purchasing a speaker, and I wanted to share my positive experience.

From the moment I initiated contact, Bahareh, exhibited a high level of professionalism and a customer-centric approach. She patiently addressed all my queries and concerns, demonstrating deep knowledge and understanding of the product.
What truly impressed me was Bahareh's willingness to go the extra mile in ensuring customer satisfaction. She not only helped me choose the right speaker for my needs but also proactively price-matched it, resulting in additional savings for me. This level of dedication and attention to detail exceeded my expectations and further solidified my trust in PB Tech as a reliable and customer-oriented retailer.

Would highly recommend it over any other store.

The Procurement PB Tech team are amazing. Always very helpful and supportive. One of the main reasons I keep coming back and purchasing whatever I need. Thanks for all your wonderful help, it is greatly appreciated! The Procurement PB Tech team are amazing. Always very helpful and supportive. One of the main reasons I keep coming back and purchasing whatever I need. Thanks for all your wonderful help, it is greatly appreciated!

Got Ryzen 7 7700x this Jun 11. Very smooth transaction can't wait to build my 1st ever pc. planning to buy more in this store they have so many promotions and stuffs. GGs SEE U AGAIN PBTECH Got Ryzen 7 7700x this Jun 11. Very smooth transaction can't wait to build my 1st ever pc. planning to buy more in this store they have so many promotions and stuffs. GGs SEE U AGAIN PBTECH

I would like to express my appreciation for the very professional service given to me yesterday by Lester Zhao at the Manukau store. It was a great delight to deal with someone like Lester with superb product knowledge and who listened exactly to...view more I would like to express my appreciation for the very professional service given to me yesterday by Lester Zhao at the Manukau store. It was a great delight to deal with someone like Lester with superb product knowledge and who listened exactly to what I needed the computer system for, and was able to recommend the perfect solution - outlining all the pros and cons of the options available, and not just pushing the most expensive. He was able to answer all my questions and discuss my requirements. He is certainly a valuable asset to your company, and would love to deal with him again in the future.

By: Rokker 23/06/23

Awesome customer service. I gave some numbers from the back of a screen and customer service showed me the parts I required. Great! Awesome customer service. I gave some numbers from the back of a screen and customer service showed me the parts I required. Great!

By: LisaduPreez 15/06/23

Awesome customer support. Prompt response. Awesome customer support. Prompt response.

Fantastic Service, Great Customer Support, Great Products at low prices Fantastic Service, Great Customer Support, Great Products at low prices

Best price, very fast delivery. I'll buy from PB Tech again. Best price, very fast delivery. I'll buy from PB Tech again.

By: DonnaK559 05/06/23

Very happy with my purchases and the service. From the staff. Especially Sean, who had tried a variety of home office printers. Simple and easy to set up with instructions.
Great Sean thank you
-JoD Very happy with my purchases and the service. From the staff. Especially Sean, who had tried a variety of home office printers. Simple and easy to set up with instructions.
Great Sean thank you
-JoD

Very good store and got click and collect. My parts were ready within 2 hours Very good store and got click and collect. My parts were ready within 2 hours

Saad Malik was most helpful in suggesting an alternate product when the ordered product was deemed EOL. Thank you for your assistance, it really saved me quite a bit of time. Saad Malik was most helpful in suggesting an alternate product when the ordered product was deemed EOL. Thank you for your assistance, it really saved me quite a bit of time.

Can't speak positively for my more recent experiences with Auckland and head office but I can soundly suggest visiting the New Plymouth branch, Equipped with all the right information the team there will set you right in timely fashion, with a smile...view more Can't speak positively for my more recent experiences with Auckland and head office but I can soundly suggest visiting the New Plymouth branch, Equipped with all the right information the team there will set you right in timely fashion, with a smile and the manager/supervisor was a solid bloke to talk to as well. That man alone restored my faith in humanity.

Ordered a RAM kit yesterday around 4 and it was on my doorstep this morning!
Great service! Way faster than downloading more RAM ;) Ordered a RAM kit yesterday around 4 and it was on my doorstep this morning!
Great service! Way faster than downloading more RAM ;)

Had an order paid via bank transfer with items in several locations.
The support was really helpful, and within a few hours, my order was processed and shipped in separate parcels.
Five stars
Cheers Had an order paid via bank transfer with items in several locations.
The support was really helpful, and within a few hours, my order was processed and shipped in separate parcels.
Five stars
Cheers

I own a Segway Ninegot and had to make repairs! This vehicle is a fantastic way to get to where you need to go 'quickly', without using your car. It is a great way to save on petrol.
...view more I own a Segway Ninegot and had to make repairs! This vehicle is a fantastic way to get to where you need to go 'quickly', without using your car. It is a great way to save on petrol.
After hundreds of Kilometres on my Segway...' PB Tech Newmarket' took the time to check my bike and make 'absolutely sure' that it was fit for use. When it comes to 'technical customer service'... PB Tech is the way to go! They had everything organized on pick-up and I am delighted with the result.......Thank you to the Team, at Newmarket, Auckland, and support from Tauranga, Bay of Plenty!

Hello everyone,

I really would like to appreciate Connor Gear for his spectacular support in my case, he was friendly and patient with me and got my issue sorted quickly and efficiently. I could not commend him more than I already do! Thank you Co...view more Hello everyone,

I really would like to appreciate Connor Gear for his spectacular support in my case, he was friendly and patient with me and got my issue sorted quickly and efficiently. I could not commend him more than I already do! Thank you Connor

Great to easily source my items online and then collect the next day. Great to easily source my items online and then collect the next day.