Departments
Browse our Help Centre topics or contact us for personal assistance.
If you are looking for information on PB Tech stores near you including locations, open hours and contact details, please visit our Store Locations page.
Get help with creating an online PB account, updating your account details, learn about trade accounts, lost passwords and more.
Learn moreFor an easier online shopping experience, learn more about our website features including product filters, BYOD page, stock levels and lots more.
Learn moreHelp with placing orders online, including payment options available, surcharges, changing an order, using the shopping cart, checkout and more.
Learn moreInformation about delivery rate options, including tracking your orders, delivery times, overseas shipments, and more.
Learn moreLearn more about out warranty and return policies. Includes information on returning a product, repair guides and a list of manufacturer contacts.
Learn moreOpen Box products are "as new" products that have had their original packaging opened.
Ex-Demo products are products that are or have been on display at one of our stores or loaned out as a demonstration unit to a customer for a short period of time.
Click here to learn more about open box and Ex-demo products.
In the event that you need to return a product which you have purchased from us. Please read our Returns & Repairs guide for more information before contacting us.
If you have an online account with us you can easily track your online orders (past and present) through your account. Click here to view and track your online orders.
If you have not yet paid for your order and it has not been dispatched from our warehouse, you can easily cancel your order by clicking here. If you have already paid, please contact us immediately on+64 9 526 9200
Click here to read our Terms & Conditions
Open Box products are "as new" products that have had their original packaging opened.
Ex-Demo products are products that are or have been on display at one of our stores or loaned out as a demonstration unit to a customer for a short period of time.
Click here to learn more about open box and Ex-demo products.
In the event that you need to return a product which you have purchased from us. Please read our Returns & Repairs guide for more information before contacting us.
If you have an online account with us you can easily track your online orders (past and present) through your account. Click here to view and track your online orders.
If you have not yet paid for your order and it has not been dispatched from our warehouse, you can easily cancel your order by clicking here. If you have already paid, please contact us immediately on+64 9 526 9200
Click here to read our Terms & Conditions
"Excellent customer service. I would like to commend Jordan Cutler for a job well done. I had to..."
"Joshua Lim was amazing to me, great service, and very patient."
"I'm just so happy with PB Tech over the years. Bought this computer I'm typing on nearly 8..."
"Once again EXCELLENT friendly service from Saad . Was quick to respond and helped me resolve my..."
"Thank you to Saad Malik, replied and solved my problem very quick:)"
"Excellent tv mount, simple to install, ordering online was simple, delivery was quick,"
"Always such great products at the best prices around. Have never had any issues with anything I..."
"Great service provided. Quick responses to emails too. Well done."
"I bought pc parts from here half a year ago to build my pc from Alex Ng at Manukau. Few months..."
"Martin has helped me with multiple purchases. He's my go to if I need anything. His..."