Testimonials

Ordered 2 laptops, 2 sleeves and 2 mice. Products were ready for pickup the next day. Click and collect, polite, courteous and informative staff. Awesome service Ordered 2 laptops, 2 sleeves and 2 mice. Products were ready for pickup the next day. Click and collect, polite, courteous and informative staff. Awesome service

Ordered a product bundle and it was on my doorstep in a different region less than 24 hours later. Top work Hamilton PBTech team! Ordered a product bundle and it was on my doorstep in a different region less than 24 hours later. Top work Hamilton PBTech team!

Awesome assistance today when visiting Te Rapa store and the beautiful services guy who set me up on PB tech email online service. Awesome assistance today when visiting Te Rapa store and the beautiful services guy who set me up on PB tech email online service.

Wanting to acknowledge the outstanding customer service we received from Saad Malik.
Thank you Saad, you are a pleasure to deal with, very professional and great with communication. Much appreciated. Wanting to acknowledge the outstanding customer service we received from Saad Malik.
Thank you Saad, you are a pleasure to deal with, very professional and great with communication. Much appreciated.

I recently bought a Samsung Galaxy A12 from PB Tech, & am quite satisfied with both the phone & PB Tech's very prompt delivery. No glitches at all, just a clean & tidy deal. Thanks I recently bought a Samsung Galaxy A12 from PB Tech, & am quite satisfied with both the phone & PB Tech's very prompt delivery. No glitches at all, just a clean & tidy deal. Thanks

An amazing experience - making my first big purchase online last night and I received my goods today. Great service and communication.
Thank you so much PB Tech. An amazing experience - making my first big purchase online last night and I received my goods today. Great service and communication.
Thank you so much PB Tech.

PB Tech does not fail. Online order, next day pick up. 24 hour turnaround.
Efficient, great value for money. Seriously customer focused company. I for one would always use your services.
Thank you.
Maria PB Tech does not fail. Online order, next day pick up. 24 hour turnaround.
Efficient, great value for money. Seriously customer focused company. I for one would always use your services.
Thank you.
Maria

Thanks PBTech! This was my very first online order with your company and I was so impressed with the speed of delivery and great communication! Such a nice experience where service is second to none. I shall not hesitate to buy from you guys again. Thanks PBTech! This was my very first online order with your company and I was so impressed with the speed of delivery and great communication! Such a nice experience where service is second to none. I shall not hesitate to buy from you guys again.

I have been using PB Tech since moving to NZ and so far nothing but exceeded expectations. 9/10 of the things i have wanted is on here 1 being a misses. Honest company and fast delivery. Won’t use anywhere else, if PB doesn’t have it, no one has it...view more I have been using PB Tech since moving to NZ and so far nothing but exceeded expectations. 9/10 of the things i have wanted is on here 1 being a misses. Honest company and fast delivery. Won’t use anywhere else, if PB doesn’t have it, no one has it for me

2nd time I've ordered through your company, and very impressed with how easy it is. Pleased with the product I bought. 2nd time I've ordered through your company, and very impressed with how easy it is. Pleased with the product I bought.

Thanks to Drew in Wellington for phone assist while I was online shopping for a mobile. He was able to provide a missing detail from specs of the Samsung phone. Thanks to Drew in Wellington for phone assist while I was online shopping for a mobile. He was able to provide a missing detail from specs of the Samsung phone.

Really impressed with Zac - great customer service and nothing was too much trouble. Much appreciated! Really impressed with Zac - great customer service and nothing was too much trouble. Much appreciated!

Store: Wellington Central

I had a complicated warranty issue with a Razer mouse, the left/right click buttons would intermittently stop working and the mouse would sometimes randomly disconnect.

Official policy was making it hard to get a repl...view more Store: Wellington Central

I had a complicated warranty issue with a Razer mouse, the left/right click buttons would intermittently stop working and the mouse would sometimes randomly disconnect.

Official policy was making it hard to get a replacement, because we weren't sure if it was a hardware or software issue. The manager stepped in and sorted the whole problem very quickly. Ended up walking out with a brand new replacement and feeling like my problem was heard and solved.

Super happy, thanks team.

Kudos to those people working on the clickandcollect in glenfield. long queue of people to claim their purchases and the sales team were quick and efficient. Kudos to those people working on the clickandcollect in glenfield. long queue of people to claim their purchases and the sales team were quick and efficient.

Awesome HDD, great service. I always love shopping at PBTech! Awesome HDD, great service. I always love shopping at PBTech!

Saad has been amazing during Covid and locating my package and getting it redirected due to our delivery address and office closings. It has been a journey and me bugging him constantly on almost a daily basis to know what has been going on with my...view more Saad has been amazing during Covid and locating my package and getting it redirected due to our delivery address and office closings. It has been a journey and me bugging him constantly on almost a daily basis to know what has been going on with my package. It is currently being redirected as requested and Saad has been nothing but amazing! Thank you!

Shoutout my guy Zak on the sales team at the Wellington store. Hugely helpful in both his expertise and attitude, made a large and complex order come together neatly. Good for a laugh too.

#givehomieabonus Shoutout my guy Zak on the sales team at the Wellington store. Hugely helpful in both his expertise and attitude, made a large and complex order come together neatly. Good for a laugh too.

#givehomieabonus

Thanks Divya for your excellent customer service. Thanks Divya for your excellent customer service.

Saad Malik is my customer service hero!!!!! Sorted our problem out super quick... Thanks !!!!! Saad Malik is my customer service hero!!!!! Sorted our problem out super quick... Thanks !!!!!

During the last week, I have ordered about 8 items thru click and collect. My local store is St Lukes. Everytime I have gone there, the staff have been kind and helpful. Special mention to Destiny who has been amazing even thru busy times with a real...view more During the last week, I have ordered about 8 items thru click and collect. My local store is St Lukes. Everytime I have gone there, the staff have been kind and helpful. Special mention to Destiny who has been amazing even thru busy times with a real good attitude and customer service. Thank you !