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Buying Support

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Home Help & Support

How can we help you today?

Browse our Help Centre topics or contact us for personal assistance.
If you are looking for information on PB Tech stores near you including locations, open hours and contact details, please visit our Store Locations page.

Browse help articles

Customer Accounts

Get help with creating an online PB account, updating your account details, learn about trade accounts, lost passwords and more.Find out more

Website Features

For an easier online shopping experience, learn more about our website features including product filters, BYOD page, stock levels and lots more.Find out more

Online Orders

Help with placing orders online, including payment options available, surcharges, changing an order, using the shopping cart, checkout and more.Find out more

Delivery

Information about delivery rate options, including tracking your orders, delivery times, overseas shipments, store pick up options and more.Find out more

Warranty & Returns

Learn more about out warranty and return policies. Includes information on returning a product, repair guides and a list of manufacturer contacts.Find out more

Commonly asked questions

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Customer Testimonials - See More

"A friendly quick response from Saad - great service!"

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By: JaneP21 23/05/22

"First time online ordering was fast and efficient, top notch from a awesome company. Thank y..."

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By: BeauR59 19/05/22

"Dear PB Tech, ..."

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By: CharlesG3197 19/05/22

"PB Tech is number 1 for any product....price is always lowest"

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By: JackZ27 18/05/22

"PB Tech's face to face, online ordering and delivery are second to none . ..."

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By: EllenW14 05/05/22

"Had marvellous service at the Penrose branch today. Advised a better course of action than the..."

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By: CarolynA77 01/05/22

"Thank you for the quick repair considering we had 2 long weekends. Easy and worry free!"

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By: StevenN13 26/04/22

"I am very happy with the service provided by Saad Malik. Saad is very effective and fast to..."

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By: EugT7 26/04/22

"If it's PC parts or gizmos gadgets. Literally only place to go, is the best in the game,..."

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By: GarethC9 22/04/22

"PBTech are Hands Down "The" best company in the business. Thank you for the excellent customer..."

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By: Bro_nz11 21/04/22

"PB Tech you have done it again. Advice, a sharp price and delivery next day. Well done team. ..."

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By: RichardF381 20/04/22

"Thanks to Saad for the quick response and help :)"

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By: MaximiliaF8 14/04/22

"Had an issue with 2 items on my order delaying my pick up that would impact my overseas travel..."

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By: StephenW68 11/04/22

"Fast, efficient service from Saad. Thanks very much :)"

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By: AndyY54 05/04/22

"As part of a larger order purchaser a couple of refurbished monitors from PB Tech - it was..."

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By: PaulB7824 05/04/22

"Saad was fantastic at helping setup our business use iPads into the Apple Business Manager to..."

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By: BrynH 04/04/22

"Can't believe it, placed order yesterday afternoon (01/04/22) delivered this morning (02/04..."

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By: LynM59 02/04/22

"Quick, efficient service from Saad. Thanks very much."

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By: DerekP77 01/04/22

"Big thank you to Brett Wonderful customer service really appreciated your service 10 star f..."

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By: HarmanS47 31/03/22

"Quick response from Saad :) great help"

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By: GM19 30/03/22