GIVE FEEDBACK
Buying Support
Welcome to PB Tech Global. All prices shown are in $AUD. All prices are in $AUD.

Generating Print Page

HP Care Pack 3 year Active Care Next Business Day Response Onsite w/Accidental Damage Protection Notebook Hardware Support

HP Care Pack 3 year Active Care Next Business Day Response Onsite w/Accidental Damage Protection Notebook Hardware Support

  • Brand: HP
  • MPN: U18KXE
  • Part #: WARHCP5193789
  • UPC:
Contact for Availability
Add To Compare
Stock Alerts
Click or hover over image to enlarge
  • Brand: HP
  • MPN: U18KXE
  • Part #: WARHCP5193789
  • UPC:

Device

Notebook

View full specs
Returns & Warranty Bulk Quote Print Page

Features

Overview
HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.


Benefits
Fast response times
Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.
Quick resolutions
Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.
High device uptime
Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.


Features
HP TechPulse-enabled support features
Remote problem diagnosis and support
Next business day onsite hardware support[1]
Accidental Damage Protection
Replacement parts and materials
Firmware updates for selected products

 


[1] Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
[2] Internet access with connection to Tech Pulse portal is required. For full system requirements, please visit http://www.hpdaas.com/requirements
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

Specifications

Manufacturer Part No:
U18KXE
Brand:
HP
Product Type:
-
UPC
-
Product Family:
Care Pack
Shipping Weight:
0.05 kg
PB Part No:
WARHCP5193789
Product Model:
-
Warranty: 36 months *
* Warranty period is as stated above unless the manufacturer has chosen to specify a longer period.
All warranties are return to base unless otherwise specified.

Reviews

There are currently no reviews for this product

Do you own this product?

Write a review and go into the monthly draw Win A $100 PB Tech Gift Card!
write a review
learn more

Delivery & Pick-up

Shipping Costs

Shipping costs vary based on your location and the items being shipped and in some cases shipping may even be FREE.

To calculate what the shipping costs will be for your order, add the items you are interested in to your cart, view the Shopping Cart page, and select your 'Delivery Area' to calculate the shipping cost.

Shipping Security & Insurance

All orders shipped by PB Tech are sent via a courier with a signature required for each delivery. In some cases, and only where you have given the courier company permission to leave orders at a designated location, your order may be delivered without requiring a signature. All orders sent by PB Tech are fully insured in the unlikely event that your item(s) are damaged or go missing in transit.

Delivery Estimates

The delivery time-frame (in days) for each product we sell is detailed on the individual product page just to the right of the main product image. From when you place your order, in-stock products typically arrive within 7-10 working days for all countries that we ship to.

Overseas Shipments

If you are located in New Zealand, you can order directly from our New Zealand site www.pbtech.co.nz. If you are located in Australia you can order directly from our Australian website www.pbtech.com/au

Returns & Warranty

7 day right of exchange

If you change your mind after making a purchase, or realise you have ordered the incorrect item, you can enjoy the peace of mind that we offer a 7 day exchange policy.

To exchange a product, goods must be sealed / unopened, with packaging in original condition, and accompanied by a valid receipt dated no more than 7 calendar days from when you request an exchange.

If there is not a suitable product that can be exchanged for your returned item you will be offered a credit on your account or gift card based on the value paid at the time of purchase.

Please note, items purchased on finance cannot be exchanged for a gift card.

 

Hassle free warranty service

If your product develops a fault within the manufacturer warranty period, you need to fill out our request a return form.

If your product develops a fault outside of the manufacturer warranty or PB Tech warranty period, we offer a full repair service and are an authorised repair agent for leading brands such as Samsung, HP, Toshiba, Lenovo and more.

 

Returning a product / making a warranty claim

To return a product to PB Tech, please complete our request a return form.

Or view our returns policy for more information.

HP Care Pack 3 year Active Care Next Business Day Response Onsite w/Accidental Damage Protection Notebook Hardware Support

  • Brand: HP
  • MPN: U18KXE
  • Part #: WARHCP5193789
AUD $368.59

Date Created: 11:56, 16-06-2024
Product URL: https://www.pbtech.com/product/WARHCP5193789/HP-Care-Pack-3-year-Active-Care-Next-Business-Day

Features

Overview
HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.


Benefits
Fast response times
Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.
Quick resolutions
Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.
High device uptime
Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.


Features
HP TechPulse-enabled support features
Remote problem diagnosis and support
Next business day onsite hardware support[1]
Accidental Damage Protection
Replacement parts and materials
Firmware updates for selected products

 


[1] Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
[2] Internet access with connection to Tech Pulse portal is required. For full system requirements, please visit http://www.hpdaas.com/requirements
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

Specifications

Date Created: 11:56, 16-06-2024
Product URL: https://www.pbtech.com/product/WARHCP5193789/HP-Care-Pack-3-year-Active-Care-Next-Business-Day