Testimonials

I would like to commend the excellent customer service from Divya Gowthaman. After a frustrating day trying to urgently get a Phillips Ultrawide monitor, which I don't know why only Auckland Central H/O that doesn't have click and collect has all the...view more I would like to commend the excellent customer service from Divya Gowthaman. After a frustrating day trying to urgently get a Phillips Ultrawide monitor, which I don't know why only Auckland Central H/O that doesn't have click and collect has all the available stock, she did her thing to confirm pick up at another store within less than 24 business hours. Great turn around considering the web online ordering system was projecting 96 hours delivery to my address. Great work!!!

As a first time PC builder I just wanted to say a huge thanks to the PB Tech team who made the process super easy.
...view more As a first time PC builder I just wanted to say a huge thanks to the PB Tech team who made the process super easy.
Mal was super patient and knowledgeable, answering my never ending questions and helping me select the perfect components for my build.
My PC was not all smooth sailing and had some issues early on which resulted in parts needing to be replaced. The support from PB Tech was amazing. Everyone in the tech support team (apologies for not including names) who helped get my PC running as it should were friendly and super knowledgeable.
Its easy for a company to deliver good service while trying to gain a sale (no discredit to Mal!). However, delivering that level of support following a sale is were PB Tech shows its true merit.
Thank you so much to everyone in the team that was involved with my PC and look forward to future dealings!
Kind Regards,
Joel

Thanks Aaron Lin for your amazing support over the years and solid advice on products with good recommendations with valuable knowledge on which products will provide the Quality and dependability my business depends on. Always been able to depend...view more Thanks Aaron Lin for your amazing support over the years and solid advice on products with good recommendations with valuable knowledge on which products will provide the Quality and dependability my business depends on. Always been able to depend on your help when needed, even at the 11th hour. Ive been able to order specific enterprise grade business products from suppliers when they are not available in store. Cant say enough about how much I appreciate it. Thanks.

Nice communication and help me keep my order. Big Thank for you Nice communication and help me keep my order. Big Thank for you

Thank you Grace Folau for helping me get my purchases in time today for our classes. It was really great follow up that you provided made it so easy to do business with you guys. Keep up the great service abs valuable product is offering. Thank you Grace Folau for helping me get my purchases in time today for our classes. It was really great follow up that you provided made it so easy to do business with you guys. Keep up the great service abs valuable product is offering.

The team at PB Tech are amazing. Thank you for great products at the best prices and topped off with wonderful fast service and shipping. Keep up the good work! The team at PB Tech are amazing. Thank you for great products at the best prices and topped off with wonderful fast service and shipping. Keep up the good work!

Customer service has always been good. I have been a customer for 4 years. Happy. Just recently I needed an invoice I had lost. Was supplied very quickly. Thanks. Customer service has always been good. I have been a customer for 4 years. Happy. Just recently I needed an invoice I had lost. Was supplied very quickly. Thanks.

Really want to say thank you to PBTech that I finally get the rtx 3080 I have been dreaming of. I ordered it on 16th January and got it on April, which is quite satisfying even though it is one month delayed. but consider 3080 is the most demanded...view more Really want to say thank you to PBTech that I finally get the rtx 3080 I have been dreaming of. I ordered it on 16th January and got it on April, which is quite satisfying even though it is one month delayed. but consider 3080 is the most demanded product since released, I really appreciate PBtech can deliver it to my hand. You guys are really amazing, I will definitely buy more things in here. cheers

May occasionally have had problems with the website, but not with the people behind PBTech. Great prices, best selection of parts in NZ and the staff have made the overall experience a pleasure. What else could you want? May occasionally have had problems with the website, but not with the people behind PBTech. Great prices, best selection of parts in NZ and the staff have made the overall experience a pleasure. What else could you want?

Thanks Saad for the prompt response. Much appreciated.Excellant customer service. Thanks Saad for the prompt response. Much appreciated.Excellant customer service.

These guys are so helpful. Cheers to Tate Jiang who put in the time to research the exact camera for my needs. Walked out with exactly what I needed. Spot on. These guys are so helpful. Cheers to Tate Jiang who put in the time to research the exact camera for my needs. Walked out with exactly what I needed. Spot on.

So incredibly impressed with the speed that my order was processed, collected and sent to my eager little hands - great work PB Tech! I’ll definitely be purchasing from your company again :) So incredibly impressed with the speed that my order was processed, collected and sent to my eager little hands - great work PB Tech! I’ll definitely be purchasing from your company again :)

There was an out of stock on an item I ordered online that did not show until the order went through, but Divya Gowthaman made it super easy to change to a replacement. Well done Divya! There was an out of stock on an item I ordered online that did not show until the order went through, but Divya Gowthaman made it super easy to change to a replacement. Well done Divya!

Wanted to buy Samsung microSD cards but not sure whether the price is on special or the normal price (which could affect the quantity I was planning to buy). SAAD has been super great and answered me and helped me through with putting the order and...view more Wanted to buy Samsung microSD cards but not sure whether the price is on special or the normal price (which could affect the quantity I was planning to buy). SAAD has been super great and answered me and helped me through with putting the order and the replies are almost instant. SAAD has been so super amazing - I honestly did not expect that. A super great staff you have, PB Tech!!!

I decided I no longer needed a laptop/computer, so I investigated chromebooks.
...view more I decided I no longer needed a laptop/computer, so I investigated chromebooks.
The salesperson was helpful, I told him what I needed the device for, their was no push for me to buy something I didnt need. This was unlike another large retailer who insisted they were only for school children, and steered me away.
I am delighted with my economical uncomplicated 14 inch screen HP chromebook, it does all I need as a senior person. I will recommend PBtech to my friends who need an easy to use device.

Tried purchasing an HP laptop. Received prompt communication from Saad that the laptop was out of stock and delayed but was given some alternatives that were in stock. We chose one of the alternatives - laptop arrived the following day. Tried purchasing an HP laptop. Received prompt communication from Saad that the laptop was out of stock and delayed but was given some alternatives that were in stock. We chose one of the alternatives - laptop arrived the following day.

Amazing service at St Lukes PB by a young man called Lukas.

Lukas was extremely knowledgeable and found the best device for my needs. Thanks Lukas S! Amazing service at St Lukes PB by a young man called Lukas.

Lukas was extremely knowledgeable and found the best device for my needs. Thanks Lukas S!

Great place to shop have great prices can price match other stores which is great and they have excellent customer service never had any issues and fast communication love how you can use humm big things so you can make bigger purchases with interest...view more Great place to shop have great prices can price match other stores which is great and they have excellent customer service never had any issues and fast communication love how you can use humm big things so you can make bigger purchases with interest free over longer time humm only charges $20 set up fee and $2 per month while it's going I highly recommend shopping with PB Tech looking forward to picking up my next purchase tomorrow when I'm in Christchurch :)

I have always looked at PBtech first for the best prices for new PC and Electronic components. You can trust PBtech for being in stock and having good prices for the stock. For the few times I have been in the store, the staff are very relaxed and...view more I have always looked at PBtech first for the best prices for new PC and Electronic components. You can trust PBtech for being in stock and having good prices for the stock. For the few times I have been in the store, the staff are very relaxed and kind. Would recommend PBtech for anyone buying tech in New Zealand

The service team were excellent, the communication was swift and accurate.

Saad was excellent and responsive. The service team were excellent, the communication was swift and accurate.

Saad was excellent and responsive.