Testimonials

Staff very help on the phone, ordered online product arrived few days later. My husband is very happy with his new tablet. I just need to get him to stop playing solitaire and get outside to do some tasks around home!!!! Staff very help on the phone, ordered online product arrived few days later. My husband is very happy with his new tablet. I just need to get him to stop playing solitaire and get outside to do some tasks around home!!!!

Hey PB Team,

Since I brought my first PC parts with you guys 4 years ago, I've never turned away from going to PB tech for support and purchases. They have a team that is dedicated to getting me the products that I need rather than trying to upsel...view more Hey PB Team,

Since I brought my first PC parts with you guys 4 years ago, I've never turned away from going to PB tech for support and purchases. They have a team that is dedicated to getting me the products that I need rather than trying to upsell me (And I love that). I deal with Hayze from the Hamiliton store and he is a dream to provide me with quotes and the answers I need!

Go PB tech for everything! They won't let you down!

Cheers,
Felix

PB Tech staff are professional and very helpful. PB Tech staff are professional and very helpful.

Grace from Customer Service was incredibly helpful. She was able to help me when members of the repair team were being very confusing and fixed my issue in no time flat Grace from Customer Service was incredibly helpful. She was able to help me when members of the repair team were being very confusing and fixed my issue in no time flat

Saad Malik provided exceptional customer service
Would recommend Saad Malik provided exceptional customer service
Would recommend

Sohayl from customer service went the extra mile for me, Helping to track down an invoice from two years ago so I could process my return of a Logitech mouse that unfortunately stopped working. Talk about a needle in a hay stack. But with the right...view more Sohayl from customer service went the extra mile for me, Helping to track down an invoice from two years ago so I could process my return of a Logitech mouse that unfortunately stopped working. Talk about a needle in a hay stack. But with the right questions and some effort on his part he came up golden with the prof of purchase i was looking for. Thanks again Sohyal for the outstanding help!

Ordered at 3pm and it was on my desk when i walked in at 9am the next day. Can't get much faster then that! Ordered at 3pm and it was on my desk when i walked in at 9am the next day. Can't get much faster then that!

Fantastic support from Saad to re-arrange an order so we could pick it up locally. Fast and efficient, excellent work! Fantastic support from Saad to re-arrange an order so we could pick it up locally. Fast and efficient, excellent work!

I ordered my Galaxy buds on a Sunday afternoon, expecting it to arrive in one week. But it only took them 3 days! I was very happy with the delivery, and the product had no defects. Definitely ordering from PB Tech again I ordered my Galaxy buds on a Sunday afternoon, expecting it to arrive in one week. But it only took them 3 days! I was very happy with the delivery, and the product had no defects. Definitely ordering from PB Tech again

Literally the quickest delivery ever. It's so nice that it doesn't cost that much but it will be there within two days usually, it's honestly one of the largest reasons I choose them over competitors with the same prices. Also a great line of...view more Literally the quickest delivery ever. It's so nice that it doesn't cost that much but it will be there within two days usually, it's honestly one of the largest reasons I choose them over competitors with the same prices. Also a great line of products and knowledgeable staff if you go there in person.

Hi, I have purchased many items from PB and ALL interactions have been of a mutually beneficial business relationship.
Steve Hi, I have purchased many items from PB and ALL interactions have been of a mutually beneficial business relationship.
Steve

Support from Saad to correct my ordering blunder was quick and efficient.

This is why I choose to deal with PBtech. Support from Saad to correct my ordering blunder was quick and efficient.

This is why I choose to deal with PBtech.

Good service, I had an issue with a purchase and they fix it right away, thumbs up.

Thanks. Good service, I had an issue with a purchase and they fix it right away, thumbs up.

Thanks.

After dropping and breaking my old phone. I placed an order for a new phone and case through PB Tech. In a lapse of judgement, I selected the option to hold shipment until all items could be sent in one package. However, a quick exchange with the...view more After dropping and breaking my old phone. I placed an order for a new phone and case through PB Tech. In a lapse of judgement, I selected the option to hold shipment until all items could be sent in one package. However, a quick exchange with the team meant I was able to have my order changed so that the phone could be shipped and I could get back up and running quicker. Big ups to the team for the support!

Sohayl in Customer Service took care of my problem quickly and efficiently. Top marks!
Thanks again for you hep.
Gerry Sohayl in Customer Service took care of my problem quickly and efficiently. Top marks!
Thanks again for you hep.
Gerry

Needed my phone camera repaired in time for my nephews birthday, after it developed a bad focus issue. Their RMA agent, Daniel Zhou went above and beyond, and while they couldn't fix the device due to part shortages, they upgraded me to a newer model...view more Needed my phone camera repaired in time for my nephews birthday, after it developed a bad focus issue. Their RMA agent, Daniel Zhou went above and beyond, and while they couldn't fix the device due to part shortages, they upgraded me to a newer model. I have no reason to shop for my electronics anywhere else, PB Tech's service is fantastic :)

Thank you again!

Saad Malik for sales support online! Was definitely amazing! On point, right on the dot! And got my problem with refund sorted in a jiffy. Clear communication and a good support staff! 10/10!

Great job mate! Aim big! Saad Malik for sales support online! Was definitely amazing! On point, right on the dot! And got my problem with refund sorted in a jiffy. Clear communication and a good support staff! 10/10!

Great job mate! Aim big!

Athena at the Penrose branch was friendly, helpful and effective on how to handle a couple of warranty issues. She was aware and switched on which made it easy to deal with and get my issues addressed. Great work and keep it up Athena.
Thank you Athena at the Penrose branch was friendly, helpful and effective on how to handle a couple of warranty issues. She was aware and switched on which made it easy to deal with and get my issues addressed. Great work and keep it up Athena.
Thank you

Been having a really tough/stressful time trying to navigate PB techs policy during Lv3 lockdown, but the customer service rep Sohayl has made up in so many ways,
...view more Been having a really tough/stressful time trying to navigate PB techs policy during Lv3 lockdown, but the customer service rep Sohayl has made up in so many ways,
Friendly, Helpful, outgoing, and going above and beyond to help me out -- keep me up to date on how my order is progressing. Would highly recommend this individual.

By: KeeganL7 03/03/21

Excellent customer service. I would like to commend Jordan Cutler for a job well done. I had to replace my order and he processed everything for me. Thanks again. Excellent customer service. I would like to commend Jordan Cutler for a job well done. I had to replace my order and he processed everything for me. Thanks again.