I was very very happy with the web sales department and especially the employee Xing Loh, who helped me heaps with my order and answered any questions I asked almost instantly :)
We have just purchased a computer from the team at Henderson and are very happy with the store. From Sun, on the retail floor to Edward, in the technical department we received first class service. Thanks
Prompt answer to my question, then when I'd ordered it was with me in less than 48hrs....what more could I ask? Thank you for customer service at its best :)
We have been using PBTech now for 2 years and always had awesome service and quick responses. The web team have been great assisting my custom requirements, thanks Brett wellington and xing loh! pleasure dealing with you guys :)
Product was just what we wanted and the delivery was excellent. I am impressed
Thanks to Mark Stevens for promptly and courteously attending to a minor defect with a LogiTech Keyboard we purchased. This is the sort of service that keeps me coming back to PB :-)
Kia ora John
Thank you for your assistance today in Henderson. I appreciated your honesty and helpfulness in finalising the sale of the brother printer and inks.
Re: I recently took my precious laptop in for copying everything from my desktop HDDs and USB's. I wish to praise your Tech staff, in particular Monica Walmsley. She handled all my queries with
Fantastic service and follow-up from Xing Loh at PB, and super fast delivery. This on top of a great price ...we are very happy.
A lap top was on "special" yesterday at Harvey Norman Manukau at around $1100. Same laptop at PB Tech = $600.
Recently bought a new Gaming PC from PB Tech, received it today and am extremely happy with it. It has been built very clean with a heap of room and airflow and looks incredible. If I ever need anything computer related again I will be going to PB...view more
I wanted to take the time to bring your attention to two of your staff who "saved my bacon"! They went over and above my expectations on customer service and care. I had purchased an Acer Lap top at PB North Shore. Within the first couple o...view more
Thank You for your mail. The laptop works fine and very good, very good price also. Thank You so much for your service and also the follow up, will recommend it to anyone.
Thanks again and kind regards,
So far this ipad is nothing short of amazing.I am 81 now and I despair when I think of the time lost from not having this Apple technology .Well done Brett and the Team at PB Tech for making my new pride and joy affordable, its so fast and with the...view more
Hi Bok - just wanted to pass on my gratitude for your colleagues assistance yesterday (Edward). He was really excellent; super patient and listened to my woes - and turned out the original mouse was faulty after all. The replacement is bang on and...view more
Just dropping a quick email to say a BIG Thank You for your help on the phone yesterday, in regards to sorting out a replacement screen for my HP Laptop.
You made this issue become seamless and your proactive customer service was second ...view more
I just wanted to say thank you to you and Caleb, Dylan and Sharon from the North Shore branch for sorting this out for me. Please could you pass this message on to them.
By the time I came back from Sydney I had made up my mind that I...view more
Dear Alex. Just emailing to say I needed to back up, and install anti virus protection on my laptop. I received patient support and time from Monica and Dylan. I was very pleased with the support I got from both of them and wouldn't hesitate to...view more
I was shopping at your store in Porana Road, Glenfield yesterday (Sunday) and had the most wonderful young man serve us. His name was Jay.
Thank you so much for getting the laptop away to us in super fast time - that was terrific.
Yes it was received on the Saturday morning and now up and operational - much appreciated
Rozanne de Wild
PB Tech never fails to astonish me with their amazing prices and friendly professional service! PB Tech is my go-to computer store and you should make it yours too! They have everything that you need and at a massivly reduced price compared to any...view more
Big thanks to George Sun and Bok Sun from the Henderson branch supporting our company for the last 2 years.
No-one has ever beaten their prices and even moving our office into town hasnt stopped me using the Henderson branch for all my IT gear.
PBtech has been my supplier for more than 8 years and the customer service and help still the same still day we first do business..Highly recommend to all business in NZ and South Pacific.