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Tell us about your PB Tech experience

If you're happy with our service or products, we would love to hear from you!

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Very good store and got click and collect. My parts were ready within 2 hours

By: AidanD48 01/06/23

Saad Malik was most helpful in suggesting an alternate product when the ordered product was deemed EOL. Thank you for your assistance, it really saved me quite a bit of time.

By: EugeneB57 29/05/23

Can't speak positively for my more recent experiences with Auckland and head office but I can soundly suggest visiting the New Plymouth branch, Equipped with all the right information the team there will set you right in timely fashion, with a smile...view more

By: RyanA2 28/05/23

Ordered a RAM kit yesterday around 4 and it was on my doorstep this morning!
Great service! Way faster than downloading more RAM ;)

By: JarodG67 26/05/23

Had an order paid via bank transfer with items in several locations.
The support was really helpful, and within a few hours, my order was processed and shipped in separate parcels.
Five stars

By: PavloC4 24/05/23

I own a Segway Ninegot and had to make repairs! This vehicle is a fantastic way to get to where you need to go 'quickly', without using your car. It is a great way to save on petrol.
...view more

By: ToniL562 19/05/23

Hello everyone,

I really would like to appreciate Connor Gear for his spectacular support in my case, he was friendly and patient with me and got my issue sorted quickly and efficiently. I could not commend him more than I already do! Thank you Co...view more

By: KeeseyN 18/05/23

Great to easily source my items online and then collect the next day.

By: TrishH3 17/05/23

Eric Zhou helped me order all my parts for a DIY build, was thoughtful to my budget and also recommended parts that performed better than the ones i had listed prior to coming into the store.

I couldnt be happier with the service Eric provided, h...view more

By: AndrewW253 15/05/23

By far the best store for anything whether it be computers, televisions, electric scooters or cameras. Very good and fast support team, good prices and I love that it tells you everything about whats happening with your order

By: onyx 14/05/23

Its easy to shop and check for different products for office use.

By: MakarandP3 05/05/23

Great service and amazing speedy delivery. Have had several items shipped to me and never been disappointed. My go to store

By: KarenD453 01/05/23

A few months back, I popped into the Pb tech store in Newmarket to buy an e-reader. I thought I knew exactly what I wanted, but then my sales rep, Daniel Tiong, hit me with some knowledge. He told me there were other e-readers on the market that...view more

By: ChelseaH67 23/04/23

Great people to deal with in Wellington branch. Once the PS5 was ordered they kept me in the loop regarding when I could pick it up. Service was fast and efficient. Would definitely use them again.

By: GillianL64 21/04/23

Thank you Brian Ma @ The Penrose store for his assistance and support on what PC equipment I need for a gaming system for my boy and went thru options and set up.Excellent customer service and following through getting the info I need.AA+++

By: LaurenceM 21/04/23

Really good service and fast delivery even for rural Post. Very happy to buy more products.

By: RossA28 21/04/23

Have had the best customer experience with Connor Gear. Asked for a MSDS and i went through 6 consultants who didnt know what i was talking about. Connor assured me he will try his best to do what he can. I never thought he would get back to me but...view more

By: LeniT6 18/04/23

Thank you Saad Malik for giving me quick and easy support with my query. Would gladly go to the PB Tech team again for any assistance I need.

By: PrashnielK 17/04/23

Great customer support and delivery of the order is pretty fast and cheap

Keep up the great service and support

By: PintoK 16/04/23

Had a great experience today with the Albany PB Tech team, particularly Johnny, who gave me a lot of help finding what I needed and answering my (enormous number of) questions. Icing on the cake was him helping me carry my bulky purchases to my car -...view more

By: JackM23 13/04/23

I was ordering laptops for this month, and didn't realise until I'd placed the order that I needed an extra laptop. I contacted PB Tech's sales team, and they arranged for me to get an extra laptop with no additional shipping cost. Great service!

By: AdamT984 03/04/23

20/10 service.
Thanks Jay Chen! You and the crew at PB Tech rule!
Allowed me the option to build a custom rig without a PSU [as i had bought one from PB tech earlier that year].
Computer runs like a dream.
Would highly recommend anyone wanting a...view more

By: MikeP6883 29/03/23

Excellent range of products in all price categories. They handled my faulty power supply unit quickly and refunded me so I bought another one from PBTech. No worries.

By: TheoD3 27/03/23

Fantastic service and advice from Tim Sun at the Manukau Store over the weekend. My son's first PC build went well. Thank you

By: PaulaC868 27/03/23