PB Tech was unable to supply the product that I had ordered, they offered me a full refund or a free upgrade.
I phoned and spoke to Ethan one of the online sales team who was exceptionally helpful and polite while assisting me.
Will definitel...view more
I have had account with PB Tech for a few years now and have had very good customer service and in phone enquiries as well. They are very helpful and polite. I would highly recommend PB TECH.
I rang up to enquire after the specifications one laptop on your website. Saad was helpful and passed my questions to another team. I received a reply promptly and have made an order.
Great advice and service from Jackie Chen at Albany today. Infinite patience with someone who didn't know what they were doing, all with very good humour.
Saad promptly resolved my issue and he did it with a friendly approach and customer centric mindset. It seemed a simple query but he really showed genuine care which seems so rare in customer service these days. Thank you!
Very happy with pbtech's customer support, RMAs are easy to do.
Bailey Considine assisted me very well via emails
Great service from Saad and team. Quick response to questions and the deliveries have been promptly sent out. Have also been kept informed on outstanding orders
Jonathan li at PBtech albany is a legend!! Went in to try figure out why our wifi was bad, he explained to us exactly what was going on and what he thought we could do within our budget. Super helpful and left feeling like we actually understood the...view more
I can still remember the first PB Store at the top end of the Panmure Shops.Wow just look at the new outlet Every Thing has changed for the better particularly the Staff, they are the best in the Business bar none
Why would you go anywhere else
. T...view more
Excellent customer service and love price on items awesome
Saad Malik has been super helpful with my order that has been stuck in a cycle of being dispatched for months. He chased it down and managed to get my order sent a couple of days later. Thank you!
Thanks for your help with our order.
Big thanks to Joe for assembling my custom PC - really happy with the build and very tidy cable management. Highly recommend PB Tech's services.
Best Service I think I have ever had and i'm in my mid 70ies
My headphones had the volume down button break after 20 months which is outside the 12 month warranty but less than what the CGA would suggest is reasonable.
PB Tech sent me to JBL who didn't care enough to engage well.
When I came back to PB Tech...view more
Good service and knowledge of products, really appreciated. Efficient and pleasant experience.
Excellent dealings with Saad, who went out of his way to source alternative products for me in a timely and efficient manner.
The Procurement support team (especially Saad) have been great to deal with. Proactive and prompt - couldn't ask for more.
I had email dealings with Saad who was really helpful and a pleasure to deal with - Thanks again Saad