Testimonials

I have always found PBTECH fantastic.
I'm at next stage looking for another phone .I'm sure I'll get the fantastic service I've always had. 1 stop shop
-Jo 82 I have always found PBTECH fantastic.
I'm at next stage looking for another phone .I'm sure I'll get the fantastic service I've always had. 1 stop shop
-Jo 82

PB Tech always stands by their customers even after sale. Recent gaming PC purchase went on sale two days after, and no questions or discussion - the store immediately did a price match and refunded the difference. PB Tech is the only real computer...view more PB Tech always stands by their customers even after sale. Recent gaming PC purchase went on sale two days after, and no questions or discussion - the store immediately did a price match and refunded the difference. PB Tech is the only real computer stores left, and only place worth shopping at for anything tech.

Fantastic service and advice from Kate and Pia at the Hornby store.
...view more Fantastic service and advice from Kate and Pia at the Hornby store.
I needed some help getting equipment to set up wireless bridge and poe injectors for IP security camera. They had excellent knowledge and guided me through what equipment was best and the how to.
Much appreciated.
Cheers
Marcus

Everything I've brought from PBtech has been amazing. I'd totally recommend it to my family or friends Everything I've brought from PBtech has been amazing. I'd totally recommend it to my family or friends

By: KatrinaS96 21/03/24

Changed brand of phone, needed lots of advice. Dicisson from Petone was the epitome of professionalism, politeness, patience and proactive. I've been in the service industry for more than 35 years and very fussy with how customers should be treated....view more Changed brand of phone, needed lots of advice. Dicisson from Petone was the epitome of professionalism, politeness, patience and proactive. I've been in the service industry for more than 35 years and very fussy with how customers should be treated. Dicisson made the experience 5 star. Many thanks

Fantastic support and knowledge shown by their tech support. I would not hesitate to recommend their services, Richard B. Titirangi Fantastic support and knowledge shown by their tech support. I would not hesitate to recommend their services, Richard B. Titirangi

Sturdy, stylish and comfortable. I wasn't expecting it to be this good quality when I purchased it online for my son starting Uni. The process in collecting it from the store was smooth, with a text message sent prior to let us know when it was...view more Sturdy, stylish and comfortable. I wasn't expecting it to be this good quality when I purchased it online for my son starting Uni. The process in collecting it from the store was smooth, with a text message sent prior to let us know when it was ready to be picked up. I have never had any issues with all my PBTech purchases, whether with their products or customer service.

The service was exceptional as you enter the doors the staff acknowledge you and make you feel welcomed. It is the staff attitude with aptitude just makes you wanting to buy from there again. Thanks guys and see you soon. The service was exceptional as you enter the doors the staff acknowledge you and make you feel welcomed. It is the staff attitude with aptitude just makes you wanting to buy from there again. Thanks guys and see you soon.

Good Sevice. Fast collection Good Sevice. Fast collection

As always, exceptional service and attention to detail. PB Tech never ceases to impress. As always, exceptional service and attention to detail. PB Tech never ceases to impress.

I have always received great service and I can always find the items I need at PB Tech I have always received great service and I can always find the items I need at PB Tech

A wide product range and very good customer service. I’ve always found Pbtech to be relatively price competitive and would listen to their opinion before my purchase although I do my research and it has paid off in certain times. A wide product range and very good customer service. I’ve always found Pbtech to be relatively price competitive and would listen to their opinion before my purchase although I do my research and it has paid off in certain times.

Excellent Customer Services by Staff Member in locating the product I sought and also for the placement of the item into a motor vehicle. Much Appreciated! Excellent Customer Services by Staff Member in locating the product I sought and also for the placement of the item into a motor vehicle. Much Appreciated!

Awesome customer service from Saad Malik after the sales rep I was working with went on holiday. I really needed some high end camera equipment for my photography business delivered by a certain date for some events I had lined up for work. Saad...view more Awesome customer service from Saad Malik after the sales rep I was working with went on holiday. I really needed some high end camera equipment for my photography business delivered by a certain date for some events I had lined up for work. Saad really took over and made the process go through smoothly. An absolute legend and total pleasure to deal with! I also love PBtech's pricing, product availability and business accounts. It really helps bring the quality & professionalism to my business. I also received my order in just the right time, so I can go off and do my events this weekend with all my new gear. So excited! Thanks again Saad, you're awesome x

By: KassandraL1 10/02/24

Easy access online and fast delivery, good products too,excellent service 👍🏽 Easy access online and fast delivery, good products too,excellent service 👍🏽

Easy to navigate the website and find products easily Easy to navigate the website and find products easily

Super quick, friendly and reliable. Thank you Super quick, friendly and reliable. Thank you

Great change of pace in the Customer Service world. Efficient and clear communication by Saad Malik in the Procurement Team. My query was deal with professionally and in a timely manner. I was given various alternative options for the product I was...view more Great change of pace in the Customer Service world. Efficient and clear communication by Saad Malik in the Procurement Team. My query was deal with professionally and in a timely manner. I was given various alternative options for the product I was querying. A very rare pleasant and fruitful Customer Service experience. Well done PBTech !!! Hang on to staff like this and employ more.

Very smooth transaction with communication right through, excellent work 👏 👌🏻 👍 Very smooth transaction with communication right through, excellent work 👏 👌🏻 👍

Love the new payment request process through the bank’s mobile app! The process was smooth and it’s more secure in my opinion. Thanks PBTech! Love the new payment request process through the bank’s mobile app! The process was smooth and it’s more secure in my opinion. Thanks PBTech!