Testimonials

Responsive feedback and good clarification when I had an issue with the delivery of a package. Very satisfied with the service. Responsive feedback and good clarification when I had an issue with the delivery of a package. Very satisfied with the service.

Great customer service and follow up with regards a delivery issue with the Courier. Saad Malik was extremely professional and kept me well informed through this process. Great customer service and follow up with regards a delivery issue with the Courier. Saad Malik was extremely professional and kept me well informed through this process.

By: GaryB731 04/01/23

Never had anything to complain about. Awesome delivery and clickand collect experience and ALWAYS the best prices around. Never had anything to complain about. Awesome delivery and clickand collect experience and ALWAYS the best prices around.

By: theb6st 03/01/23

Price change on 2nd day of Boxing Day Sales and PBTech gave me the lower price!
Very prompt in responding to queries !
Excellent aftersales service and ever so helpful. Price change on 2nd day of Boxing Day Sales and PBTech gave me the lower price!
Very prompt in responding to queries !
Excellent aftersales service and ever so helpful.

Kai at the Palmerston North store gave an awesome customer service experience. Was very helpful and insightful to someone who's buying a type of product for the first time! Went above and beyond to take his time and help out with any questions. Had a...view more Kai at the Palmerston North store gave an awesome customer service experience. Was very helpful and insightful to someone who's buying a type of product for the first time! Went above and beyond to take his time and help out with any questions. Had a great sense of humour while being professional! Recommend seeing him for assistance with any product :)

I've been shopping with PB for 2+ years now for anything electronic related, absolutely amazing range of supply online and the stores are cozy and welcoming! I recommend them to everyone I know I've been shopping with PB for 2+ years now for anything electronic related, absolutely amazing range of supply online and the stores are cozy and welcoming! I recommend them to everyone I know

I had awesome customer service. Evn the security guards are cool.make u feel welcome while ur standing jn line I had awesome customer service. Evn the security guards are cool.make u feel welcome while ur standing jn line

Prompt, friendly customer service. Thank you. Prompt, friendly customer service. Thank you.

Just been to Queen Street PBTech to help my friend who bought her 1st laptop today. We had exceptional services from a lovely lady called Rose. She is knowledgeable and able to answer all our questions. Thank you so much for her help. Just been to Queen Street PBTech to help my friend who bought her 1st laptop today. We had exceptional services from a lovely lady called Rose. She is knowledgeable and able to answer all our questions. Thank you so much for her help.

Great service! Ran into a small snag with a stock issue sorted it out quick smart and I'm now awaiting an even cooler item!! Great service! Ran into a small snag with a stock issue sorted it out quick smart and I'm now awaiting an even cooler item!!

For anything tech gear related, I don't even consider anywhere other than PB Tech. I've been a customer for three years now, and I've had no qualms. Excellent service, A+ grade products. Highly recommend these guys since they give you the specs and...view more For anything tech gear related, I don't even consider anywhere other than PB Tech. I've been a customer for three years now, and I've had no qualms. Excellent service, A+ grade products. Highly recommend these guys since they give you the specs and the info that no-one else will.

Thank you very much for the fast processing of my order cancellation and refund. Your service has always been quick and reliable and seems to only be getting better as the years pass. Keep it up and very well done team. Thank you very much for the fast processing of my order cancellation and refund. Your service has always been quick and reliable and seems to only be getting better as the years pass. Keep it up and very well done team.

Wonderful help, fast service and support. All around great place to shop at. Wonderful help, fast service and support. All around great place to shop at.

Great service!!
I accidently ordered and purchased the wrong specifation item online. I emailed the customer service team and Saad responded quickly and adjusted my order to the correct model.
Well done team, much appreciated. Great service!!
I accidently ordered and purchased the wrong specifation item online. I emailed the customer service team and Saad responded quickly and adjusted my order to the correct model.
Well done team, much appreciated.

Great website, user friendly. Have a multiple choice of the products I want.
Very fast postage. Competitive prices. AAA+++ Great website, user friendly. Have a multiple choice of the products I want.
Very fast postage. Competitive prices. AAA+++

Great service. Had been waiting for a tablet case to be delivered which wouldn't be until Jan 5th the guy in customer service went ahead and changed the case for me at no extra cost just to get that to me by Christmas. Thank you so much much...view more Great service. Had been waiting for a tablet case to be delivered which wouldn't be until Jan 5th the guy in customer service went ahead and changed the case for me at no extra cost just to get that to me by Christmas. Thank you so much much appreciated

I bought 2 different covers for my iPhone, but since hubby just bought iPhone 11 Pro wanted one of my order, changed to that and the staff was helpful and accommodating. They looked into getting the exchanged, but even though there was none, but the...view more I bought 2 different covers for my iPhone, but since hubby just bought iPhone 11 Pro wanted one of my order, changed to that and the staff was helpful and accommodating. They looked into getting the exchanged, but even though there was none, but the effort was most appreciated. Great service A+++

I had an intermittent desktop problem. I took my machine to PB Tech Te Rapa Hamilton. There I met Lee who was very helpful, had a great attitude and he couldn't do enough for me. Lee took the time it needed to sort the problem out. I really...view more I had an intermittent desktop problem. I took my machine to PB Tech Te Rapa Hamilton. There I met Lee who was very helpful, had a great attitude and he couldn't do enough for me. Lee took the time it needed to sort the problem out. I really appreciate the service I received, - thanks Lee.

Great products with great prices! Definitely my go to for technology. Only complaint is that they use PBT as one of their primary couriers. Great products with great prices! Definitely my go to for technology. Only complaint is that they use PBT as one of their primary couriers.

We had an issue with our payment so rang and got Saad who was extremely helpful sending me a pro forma invoice and then organizing the delivery of our goods. What a wonderful experience and was done quickly and efficiently. Thanks so much We had an issue with our payment so rang and got Saad who was extremely helpful sending me a pro forma invoice and then organizing the delivery of our goods. What a wonderful experience and was done quickly and efficiently. Thanks so much