Testimonials

Prompt customer service, very happy with the products i bought, glad i registered with pb tech online, will definitely go back for all my tech needs, awesome. Prompt customer service, very happy with the products i bought, glad i registered with pb tech online, will definitely go back for all my tech needs, awesome.

Great customer service from Saad Great customer service from Saad

I'm always impressed with the efficient manner of your online orders. The products always work well and at a great price too, all delivered to my door within 2 days. Thanks so much. I'm always impressed with the efficient manner of your online orders. The products always work well and at a great price too, all delivered to my door within 2 days. Thanks so much.

By: MichaelB7692 29/11/22

Really impressed by the support by Saad Malik. Always very responsive and helpful! Thanks Saad! Really impressed by the support by Saad Malik. Always very responsive and helpful! Thanks Saad!

I’m very impressed by the aftersales support. Dropped off a keyboard that had some quirks on a Saturday morning and on Sunday was told the fault was confirmed and I was offered new product, refund or store credit. No quibbling. Just how a business is...view more I’m very impressed by the aftersales support. Dropped off a keyboard that had some quirks on a Saturday morning and on Sunday was told the fault was confirmed and I was offered new product, refund or store credit. No quibbling. Just how a business is supposed to be run.

I am a new customer to your web site and very happy with the service you provide. Delivery of my orders has been timely and quite acceptable. Shopping with you saves me having to deal with parking in town to go to the hobby shop to purchase my...view more I am a new customer to your web site and very happy with the service you provide. Delivery of my orders has been timely and quite acceptable. Shopping with you saves me having to deal with parking in town to go to the hobby shop to purchase my required products and I don't mind paying the extra for that convenience. I am a model car enthusiast and have been building them for 6 decades. I plan to be a customer with you for a long time.

Great assistance and a quick response from Saad from the Procurement team.
I was looking for the wrong size case for a tablet and was provided with a quick response and options to choose from.

Thank you very much for your help Saad Great assistance and a quick response from Saad from the Procurement team.
I was looking for the wrong size case for a tablet and was provided with a quick response and options to choose from.

Thank you very much for your help Saad

Very happy customer, Great customer support,You guys are Awesome! Very happy customer, Great customer support,You guys are Awesome!

This is my 2nd time to purchased from Glenfield store, staff are accommodating and helpful keep it up guys This is my 2nd time to purchased from Glenfield store, staff are accommodating and helpful keep it up guys

November 10, 2022. I received fantastic service and tech support from PB Tech Sales Support person Joshua Lim. I phoned with an account glitch and a refund request. Joshua Lim got onto their IT team immediately and phoned me back in minutes. Account...view more November 10, 2022. I received fantastic service and tech support from PB Tech Sales Support person Joshua Lim. I phoned with an account glitch and a refund request. Joshua Lim got onto their IT team immediately and phoned me back in minutes. Account problem resolved. Best service and support I have received from any online business in ages. Well done PB Tech in NZ.

Thank you team for adding ANZ to the Online EFTPOS option!
It's awesomely easy! Thank you team for adding ANZ to the Online EFTPOS option!
It's awesomely easy!

I would just like to give some feedback on the wonderful service from a Petone staff member Hou T---. This being Black Friday (all November) and the last day of the computer sales, Hou took the time to help with my request on a computer that was only...view more I would just like to give some feedback on the wonderful service from a Petone staff member Hou T---. This being Black Friday (all November) and the last day of the computer sales, Hou took the time to help with my request on a computer that was only available in the Auckland store. I took up his time which I do apologise for, but he remained very professional and was able to get the computer transferred to their store for me. I also purchased a Dell 32” Ultrasharp monitor while I was there. As a customer It was very refreshing not feel like I was being an inconvenience for taking up time during such a busy period. Well done PB Tech Petone.

Great service with a website that works well. Great service with a website that works well.

You guys are Awesome! Great service. You guys are Awesome! Great service.

Fantastic communication & great efficient service. Thank you Fantastic communication & great efficient service. Thank you

"Great work, exceptional service, would greatly recommend." "Great work, exceptional service, would greatly recommend."

Great deals Great deals

Absolutely amazing Absolutely amazing

By: JulieW372 13/10/22

Great company Great company

Bahar (manager, Akld call centre) was incredible today - patient, compassionate, kept finding more & more solutions for me and went out of her way to smoothe the process of my web order return to the Hamilton store. Outstanding service. Joshua (who I...view more Bahar (manager, Akld call centre) was incredible today - patient, compassionate, kept finding more & more solutions for me and went out of her way to smoothe the process of my web order return to the Hamilton store. Outstanding service. Joshua (who I spoke to before Bahar) was lovely too. Thanks guys :-)