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Buying Support

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Contact Us

Use the phone number or contact form below to get in touch or scroll down to view our Head Office contact information.

Send us a message

Name *
Email *
Contact number
How can we help? *

Please note, If you have not yet paid, you are able to request to cancel your order via the Orders page. If you need to modify your order, please cancel your order, and place a new order for the correct items.

Visit the Orders page in the My Account section to view the status of your current orders.

If you've found a cheaper price elsewhere, submit a price match request below, we'll do our best to either match it or beat it.

-     All price match requests are at the discretion of PB Tech and we reserve the right to decline any request we receive.
-     The product you request a price match for must be identical to the model we have in stock.
-     The product must be brand new and physically in stock (not drop shipped from a distributor), and located in New Zealand.
-     The product must not be a clearance product.

For assistance updating your motherboard BIOS for use with the latest Ryzen CPU. Please include your PB Tech invoice(s) ID for both CPU and motherboard purchased.

For assistance updating your CPU Cooler for use with the latest Intel 12th Gen Desktop CPU please include your PB Tech invoice(s) ID for both CPU Cooler and Mother purchased.

What type of customer are you? *
What is your question? *
Your order number *

Please provide details *
What is your question? *
What is your question? *
What is the issue? *

Most orders for products in-stock at PB Tech are delivered between 1 - 3 working days depending on your location in NZ.

Rural and bulk deliveries, as well as products shipped from our logistics centre or suppliers can take a little longer.

You can track the current status of your order by visiting the Orders page in the My Account section.

Your order / invoice no *

Please provide details *
What is the issue? *

In the first instance we recommend contacting the manufacturer for technical assistance.

Technical support contacts for most of the products we sell are listed in the Manufacturer Warranty Contacts section of our Returns page.

Please take the time to read our Returns Policy before getting in touch.

Please visit our Returns page to request a return online.

All warranty replacements / repairs require a Request a Return form to be completed.

Please visit our Returns page to request a return online now or ask us a question below.

To learn more about our Electronics Repair services, please visit our Repairs page.

Did you know you can buy replacement / spare parts online for a wide range of technology devices, please visit our Service Parts category?

What sort of feedback do you want to provide? *

You can submit a public testimonial from our Testimonials section.

What PB product? *
Price to match / beat? *
Where did you see this price? *
Your enquiry *
What type of promotion? *
What is your question? *
What is your question? *
Have you already received you Intel CPU purchase? *
What is the product *
What is the issue? *
Your order / invoice no *
What is your question? *
Your order / invoice no *
What is your question? *
What is the product *
What is your question? *
What is the product *
What is your question? *
Your testimonial *
Your feedback / complaint *
Your feedback *
Please provide details *
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Please provide your invoice number *
* Required fields

Call us

+61 2 7908 6809

For any questions please contact us on the phone number above. Our customer service representatives are available 8.30am - 5.30pm Monday to Friday (New Zealand Standard Time).

Head Office / Distribution Centre

Physical address

587 Great South Road
Manukau
Auckland
New Zealand 2104
 


Phone, fax and email

Phone: +61 2 79086809
Email: websales@pbtech.co.nz

Postal address

PO Box 97746
Manukau 
Auckland
New Zealand 2241

 

Office hours

Monday - Friday: 8:30am - 5:30pm (NZST)

Need some help?
More help
Customer Testimonials - See More

"A friendly quick response from Saad - great service!"

J
By: JaneP21 23/05/22

"First time online ordering was fast and efficient, top notch from a awesome company. Thank y..."

B
By: BeauR59 19/05/22

"Dear PB Tech, ..."

C
By: CharlesG3197 19/05/22

"PB Tech is number 1 for any product....price is always lowest"

J
By: JackZ27 18/05/22

"PB Tech's face to face, online ordering and delivery are second to none . ..."

E
By: EllenW14 05/05/22

"Had marvellous service at the Penrose branch today. Advised a better course of action than the..."

C
By: CarolynA77 01/05/22

"Thank you for the quick repair considering we had 2 long weekends. Easy and worry free!"

S
By: StevenN13 26/04/22

"I am very happy with the service provided by Saad Malik. Saad is very effective and fast to..."

E
By: EugT7 26/04/22

"If it's PC parts or gizmos gadgets. Literally only place to go, is the best in the game,..."

G
By: GarethC9 22/04/22

"PBTech are Hands Down "The" best company in the business. Thank you for the excellent customer..."

B
By: Bro_nz11 21/04/22

"PB Tech you have done it again. Advice, a sharp price and delivery next day. Well done team. ..."

R
By: RichardF381 20/04/22

"Thanks to Saad for the quick response and help :)"

M
By: MaximiliaF8 14/04/22

"Had an issue with 2 items on my order delaying my pick up that would impact my overseas travel..."

S
By: StephenW68 11/04/22

"Fast, efficient service from Saad. Thanks very much :)"

A
By: AndyY54 05/04/22

"As part of a larger order purchaser a couple of refurbished monitors from PB Tech - it was..."

P
By: PaulB7824 05/04/22

"Saad was fantastic at helping setup our business use iPads into the Apple Business Manager to..."

B
By: BrynH 04/04/22

"Can't believe it, placed order yesterday afternoon (01/04/22) delivered this morning (02/04..."

L
By: LynM59 02/04/22

"Quick, efficient service from Saad. Thanks very much."

D
By: DerekP77 01/04/22

"Big thank you to Brett Wonderful customer service really appreciated your service 10 star f..."

H
By: HarmanS47 31/03/22

"Quick response from Saad :) great help"

G
By: GM19 30/03/22