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Tell us about your PB Tech experience

If you're happy with our service or products, we would love to hear from you!

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PB Tech was unable to supply the product that I had ordered, they offered me a full refund or a free upgrade.

I phoned and spoke to Ethan one of the online sales team who was exceptionally helpful and polite while assisting me.

Will definitel...view more

By: ErinW4 26/09/23

I have had account with PB Tech for a few years now and have had very good customer service and in phone enquiries as well. They are very helpful and polite. I would highly recommend PB TECH.

By: Woghole 26/09/23

I rang up to enquire after the specifications one laptop on your website. Saad was helpful and passed my questions to another team. I received a reply promptly and have made an order.

By: MaureenW87 25/09/23

Great advice and service from Jackie Chen at Albany today. Infinite patience with someone who didn't know what they were doing, all with very good humour.

By: RosalindM41 23/09/23

Saad promptly resolved my issue and he did it with a friendly approach and customer centric mindset. It seemed a simple query but he really showed genuine care which seems so rare in customer service these days. Thank you!

By: JayM1977 20/09/23

Very happy with pbtech's customer support, RMAs are easy to do.

Bailey Considine assisted me very well via emails

By: IntelArc 14/09/23

Great service from Saad and team. Quick response to questions and the deliveries have been promptly sent out. Have also been kept informed on outstanding orders

By: DaveB21 12/09/23

Jonathan li at PBtech albany is a legend!! Went in to try figure out why our wifi was bad, he explained to us exactly what was going on and what he thought we could do within our budget. Super helpful and left feeling like we actually understood the...view more

By: NicoleG65 09/09/23

I can still remember the first PB Store at the top end of the Panmure Shops.Wow just look at the new outlet Every Thing has changed for the better particularly the Staff, they are the best in the Business bar none
Why would you go anywhere else
. T...view more

By: PeteB729 04/09/23

Excellent customer service and love price on items awesome

By: TeresaA45 04/09/23

Saad Malik has been super helpful with my order that has been stuck in a cycle of being dispatched for months. He chased it down and managed to get my order sent a couple of days later. Thank you!

By: JackieS67 29/08/23

Thanks for your help with our order.

By: JennyR57 28/08/23

Big thanks to Joe for assembling my custom PC - really happy with the build and very tidy cable management. Highly recommend PB Tech's services.

By: TD316 24/08/23

Best Service I think I have ever had and i'm in my mid 70ies
...view more

By: RussellH932 21/08/23

My headphones had the volume down button break after 20 months which is outside the 12 month warranty but less than what the CGA would suggest is reasonable.
PB Tech sent me to JBL who didn't care enough to engage well.
When I came back to PB Tech...view more

By: NevilleM9 17/08/23

Good service and knowledge of products, really appreciated. Efficient and pleasant experience.

By: GlenysM9 16/08/23

Excellent dealings with Saad, who went out of his way to source alternative products for me in a timely and efficient manner.

By: MichaelA3764 15/08/23

The Procurement support team (especially Saad) have been great to deal with. Proactive and prompt - couldn't ask for more.

By: JohnR353 02/08/23

I had email dealings with Saad who was really helpful and a pleasure to deal with - Thanks again Saad

By: KhanG34 01/08/23

Good prices!

By: HaoC57 31/07/23